Courtyard Austin North/Parmer Lane

The hotel was very well situated and the location was perfect for our needs. The staff were very courteous, pleasant and helpful. The room was as expected. The check in and check out process were easy and seamless.

The one con, and it can be a big one, was noise. The property was rather noisy. We were able to hear all the activity in the surrounding rooms. Every time a door was slammed, we were jolted awake. People checking out early in the morning kept us awake too. The walls are very thin and there’s no insulation against noise. If noise is an issue for you, you might struggle here.

Breakfast looked good and seemed reasonably priced, but if there were items for purchase For grab and go, there was not a sign saying such. The Starbucks coffee was wonderful at the door for grab and go.

Luggage carts were not returned to the lobby after use. It is not possible for the wonderful lady at the front desk to go and retrieve them during busy hours. Coffee machine in the room only had decaf coffee. But a quick run down the stairs for Starbucks made up for it.

We stayed for a concert we were attending at the Moody Theater. I felt like this hotel was in a great location because we were able to travel to downtown Austin easily (Just jump on to I35) and the drive didn't take long at all. At the same time, it was far enough out that you didn't feel like you were in the traffic and bustle of downtown. Our next trip to Austin, this is where we will be staying!

The air conditioner in our room was a tad noisy, but it didn't keep us up at night. Just something we noticed may need to be serviced more frequently.

the rooms were clean and so comfortable - I slept amazing. I do wish I had a bathtub however the showers are big and the water gets nice and hot super quick. they also have a great little bistro and breakfast for the morning, and a gym that’s always clean and an indoor pool to die for. it’s also super conveniently located right by the freeway and only about 10 mins from downtown ❤️

nothing, maybe a bit more stocked in their grab and go section

Very nice location and located in a nice area. The room was clean, the staff was very friendly, and the room was at a reasonable price. Would definitely book here again.

Only complaint would be a 9am knock from room service. I’d suggest do not disturb door cards for guest to put out if they are not needing room service/housekeeping. Otherwise we had a great stay.

I loved everything about the hotel except when I went to go have a smoke break in my car and the maintenance man was being very rude and pointing at me and my car to the point where it made me uncomfortable. I just packed my things and came to my room. I don't know if he assumed since I was black I could not afford to stay here or what but again he made me feel very uncomfortable by following me and pointing me out to other maintenance man. I was alone and I am a female so it really made me very very very uncomfortable he had a gray shirt on with white/grey hair glasses older guy.this was around 830 9 in the morning

very comfortable spacious room and bed was great.

it was a distance from the centre but there were local shopping and eating outlets nearby. we stayed three days and our room didn’t get cleaned. we didn’t have any of the door signs for cleaning.

clean, friendly, great bed !

The expensive breakfast offered looked nice but wished for at least continental breakfast offer included Also not able to purchase a Latte which was disappointing The coffee was Starbucks and hot, but only sweetened and flavored creamer was offered , no plain powdered or half and half

The staff was helpful.

Best smelling hotel we have ever stayed at!

Front desk staff could have been a little bit friendlier. (none of them were rude but they were also not once smiling. Didn't seem happy to work there, felt like they didn't want to be talked to)