Embassy Suites by Hilton Dallas Market Center

We loved the rooms, breakfast, we would consider staying here again! The only thing that would stop us was the lack of a useable pool- way too cold even for the kids.

The main reasons we chose this hotel was the location, size of rooms and pool. The pool ended up to be unusable it was so cold kids and adults couldn't bare it for more then a few minutes. Traveling with kids we were counting on the pool too wear them out and even they didn't want to play for more then 20 minutes in the cold water.

Clean, great location, the amenities great!

Upon arrival management couldn't find my modified booking and he gave us a hard time and said sorry he didn't have a room for us and would not let us explain that I modified my reservation. I called booking and spoke to LJ May and she was so helpful and determined to get our room. Embassy supervisor was rude to her as well but she got it done and stayed on the phone until our final check in. Thank you LJ May !!! That was our 1st bad experience other then that we always use booking for reservations.

The breakfast & the snack was awesome. The hot breakfast is why I choose embassy suites. The staff was professional & courteous. The front desk persons were very nice and was willing to assist us to meet our needs.

The NEW policy that is in place about housekeeping is awful. You have to be there more than 5 days to get a thorough cleaning. They did not provide sufficient toiletries initially. I had to ask more than once. We had to take out our garbage. The cleaning service did bring fresh linen eventually. However, we had to change our own beds. My first time ever having to do this. Other guest just started to leave their garbage & towels outside their door. It appears there wasn't enough housekeeping personnel. Not the hotel fault. Fortunately, we were compensated.

The staff was incredibly helpful at breakfast the team was Richard team they did a WONDERFUL JOB!!! This the reason I’ll come back serious!

I had gotten a 2 two bedroom suite paid $562 for the room for one night in no one didn’t take they time to come fix the toilet we first used it in it didn’t flush in we did call in told them but no one fixed so we only had one bathroom we can used. But other than that I loved the room.

I loved the layout of the rooms. When traveling with children them having their own space provides us a bit more relaxation. I also loved the breakfast options. The pool was nice too!

There were not enough blankets/pillows for the pull out bed and when we called down to ask about it we were told they would deliver some. After 45 mins we went to the front desk to be told they were out in the whole hotel.

Our rooms were clean and very spacious. Zach at the front desk was nice as well as the staff at breakfast. They made our stay enjoyable and breakfast was great!

Our A/C didn’t work very well. The room wasn’t hot but it never hot cold either even after setting the room to 60. It wasn’t a big deal since We only stayed one night but maybe something to consider if your stay is longer. Also, $20 to park your own vehicle in a open parking lot does not make sense. I would understand if it was valet but it’s literally just a open lot like any hotel/motel has free of charge.

The housekeeping lady that took care of my room was so very nice and friendly asked me if i needed and thing made me feel very good to wanna stay at this embassy suites. The housekeeper employee name if im saying it right was Romi very nice Spanish lady.

Was happy and satisfied with my stay at this embassy suite.

I liked the breakfast bar and the option for the omelets. I didn't go through that line since it was so long but the other options were delicious.

I had missed the first entrance so I though I would be able to use the second one but the gate was closed. Since it was a one way street we had drive all the way back around to get to the one entrance. One of the reasons we stayed here is because we were told the pool was heated but when we got to the pool the water was cold.

The hotel is located close to Marker Center and within minutes of the reunion tower. I loved the evening reception ( free drinks and light snacks)and the breakfast buffet and soda dispenser in the atrium. All rooms are located inside the hotel and they have security riding around at night.

I didn’t like the sofa bed nor the dripping shower. I didn’t like the fact that the hotel is located near a super busy interstate. Overall, the breakfast and evening reception were the best highlights and I would recommend this hotel.

Did not like the fact that my brother in laws truck and other vehicles were bandalized at night in the parkin lot, luckily they didn't get my truck, we asked to see the cameras to make sure it wasn't someone young guys we kept seeing just walking on the hotel, they said we had to call the police ourselves, and make a police report, then they would let the cops see the security cameras, we didn't have much time since we needed to go back home ( 6hr drive) due to work so we ended up just puting plastic over the windows with lots of tape, vaccumed the million pieces of glass they left all over the inside of the truck and just went back home like that.