TownePlace Suites by Marriott Houston I-10 East

I like the atmosphere, it was friendly and easy to communicate with. The rooms were huge, clean, and lovely. The tvs were adaptable (able to connect my phone and other devices and stream). The shower was spacious. The kitchen area was a decent size. The bed was comfortable. I loved the room.

I didn’t like the rush the staff has when it come to check out time. (Its not just this hotel but its most of them.) I understand that there was a late check out option but if somebody isnt ready at a certain time atleast ask them instead of rushing them. But in my case i had woke up late but early enough for me to be checked out at 11 but my room key wasn’t working for me to go back and retrieve my belongings. And the cleaning staff was rushing us to leave the room instead of just coming back when we leave because we were just packing up.

Staff is very kind..Breakfast was awesome... sandwiches, eggs, waffles, bagels, etc. The hotel is quiet and restful. They have security so it's generally safe. Pool was refreshing. Parking is well lit and convenient. A new hotel, so it's very updated, although they are working through supply chain issues with snacks, shampoo, soap, etc.not a huge deal.

I booked a king suite and the bed was a double bed. There was no TV in the bedroom, only in the living room. I'd say it's generally clean but not spotless. Towels were refreshed. Shower bottles in the shower were off the wall. Obviously they need extra help with maintaining, supply's in the bathroom and more snacks in the lobby. Little stuff that can be overlooked but important to some travelers. The staff makes up for the shortfalls.

I like how quiet the location is and the complimentary parking and breakfast.

The staff is never at the desk. When i checked in she didn’t give me any information about the extra deposit that’s held on my card and seemed like she was in a rush when talking to me. Also the tvs don’t work.

Very comfortable beds and nice hotel. The heating was working perfectly, and the room was quiet.

Could add more cutlery in the room. We struggle cutting a watermelon with a small knife, and breakfast could be improved, but it is nothing serious to stop us from coming again.

Loved how spacious it was and that it came with large restroom,closet and kitchen if needed. Place was really quiet as well. Breakfast was good as well with good options. Love that check in is at 3 and check out at 12. Those extra hours help.

Could not find the ice bucket to get ice.

the location the cleanliness the promptness the front desk worker was very friendly and so was another woman who worked there. A short black woman. They told me a few places I could go. i requested a first floor room and one was avail like the first door down tha hall. This will be the ONLY hotel I use moving forward when I travel to Houston

the room was clean and well stocked with towels and all. I didn’t expect it came with a small kitchen but was a nice item to include. the staff was wonderful and super friendly!

nothing everything was great.

Clean room, great and friendly staff, just a wonderful stay entirely, loved it all!

Nothing, breakfast was amazing and the staff was helpful. It was a quiet and comfortable room.

I liked the beds they were very comfortable and clean. The rooms were spacious as well which I enjoyed.

Nothing

Good spacious room Plenty of amenities in the room Friendly staff Free parking

Lack of choice for breakfast.