Hampton Inn & Suites Portland/Vancouver

Upscale, clean and very nice hotel.

The toilet flapper had a slow leak which made the tank refill about every 15 minutes to half hour. I let the desk know so maintenance can fix it. Also, someone nearby me was smoking I. their room. I could smell it in my room and I’m allergic to cigarette smoke do I sneezed quite a bit. Told the desk about it do they could follow up. Both were minor issues.

The room was spacious with 2 queen beds for my family of 3. The breakfast service was great and I especially love their large dining area and the fact that they provided lysol wipes to wipe down the surface. They even provided disposable gloves that you can wear to grab the thongs. I felt very safe during this pandemic era. The choice for breakfast was very good and healthy with fresh fruits, milk, yogurt, eggs, and pastry. I also like it when I got a text from the front asking if there is anything they can do to improve my experience!

I should have chosen the top floor since the people who were above us needed a lot of training how to respect others. They were stomping the floor late at night. I filed a complaint but there was no improvement. I guess there is nothing else the hotel could do about it.

Everything, if I could give them more stars I would. Every person at this hotel deserves a bonus. They work so hard to make your experiance great. They have a passion for their hotel and thier guest. I only worry that saying this will make it harder to get a reservation again because I will always book with them when coming back.

Honestly nothing and I always try to give a fair evaluation of these things. Again great people and hotel. Even the room met all my needs and comfort.

Most everything.. staff was the best part. Only complaint is it was the sound outside our room we could hear people above us all night and doors shutting as we were by an exit

Not very sound proof

Loved the free shuttle! I was traveling for business and they were great about taking and picking me up each day. The front desk staff were very nice and helpful. Good breakfast. Pool area is nice.

The weekend/evening front desk weren't as helpful or accommodating, but still friendly. The location isn't very walkable, but you have the shuttle, so all good!

Very comfortable, clean, quiet, all staff were friendly and helpful. Comfortable bed! Breakfast had a great variety to choose from, different hot main every day. All the fresh foods were kept stocked. The kitchen staff were excellent! I enjoyed the breakfast each day! Delightful stay. Highly recommend this Hampton Inn.

Not a thing. 😁

Nice clean room. Staff was very friendly and professional. Buffet breakfast was very good.

Was not able to use the TV because you had to scan a bar code to use. We are older and scanning bar codes is beyond us.

Breakfast was okay. Enjoyed cleanliness and security of building

Walls are paper-thin. Had baseball-parents with their kids next to me. Very noisy folks! Please invest more on noise-proofing or establish firm rules for guest behavior. The nicest environment does not do any good if the main purpose, a restful stay, cannot be fulfilled.

The staff (especially the two gentleman working evenings and night) were so helpful and friendly. We came for our daughters 4th birthday because she wanted to swim and do something special with Covid restrictions still impacting what we can do. They helped us book swim times and were so nice to our kids. We felt safe with their attention to cleanliness and sanitizing things. The rooms were in top shape and it was a wonderful trip.

I would like to say all the staff was great except Kathy. She has absolutely no customer service!She is very rude and it wasn’t just to us I watched her be rude to others that we’re staying at the hotel. Loved the rooms, pool and location. If you get rid of Kathy the hotel would be just about perfect:)

Kathy