Comfort Hotel Lichtenberg

The property is clean and the rooms are spacious, it is strategically located, and easy to reach with public transport. It is quiet and was able to rest and relax well in the evenings. The breakfast is good

The staff were unhelpful and unprofessional, for example the person who manages the restaurant was rude and disrespectful to me and the other people during breakfast, more than once I witnessed him having verbal exchanges with customers who were there to have breakfast that they had paid for.

No complaints about it.

There’s one receptionist who doesn’t seem to speak English well, so we had a hard time trying to communicate with her and get our queries answered properly. We used the laundry service and the clothes were not dry when they returned them. The staff at the restaurant couldn’t advise whether there was any pork meat or not in the breakfast buffet.

The facilities offered by the hotel were good. Although the location of the hotel seems to be far from the center, transportation by tram is quite comfortable and fast. We did not encounter any problems during our stay, thank you.

The room was clean and tidy. However, I would like slippers to be provided because the floors are parquet.

very clean and efficient. Room was cleaned every day and towels always replaced. breakfast was also good

tv wasn’t the best. could have had better entertainment. no fridge in the room

Clean rooms, white clean linen, comfortable mattresses, clean bathroom. The hotel is located in B zone and it takes about one hour to reach the city center by public transport. Parking lot at the hotel for 5E/day.

Lack of refrigerator. For Triple Room the bathroom is not at the same standard as for Superior Double Room.

big room, great checkin, nice bed, great value

old bathroom, loud slamming doors all night, loud guests in the hallway at night (poor sound insulation)

i had a spacey room with a comfy bed. My few was the TV-tower, which is lit up nicely in the evening. The station to the public transport is really nearby.

the noise of the traffic doesn’t really stop for the night but it was easyto fix with earplugs, I always carry with me.

Easy late check-in. Used this hotel already many times.

Car parking increased in a few weeks from 5 EUR to 8 EUR. Free water would be nice. The hotel was as usual overheated.

Spacious room. The reception staff were very nice to offer us hot water as there was no kettle in the room.

No fridge and kettle in room.

Rooms from the inside, the view from the window, rooms were very clean.

Can't remember that something was annoying. Mildly disturbing: the gap between mattresses, we were a falling inside.