One96

ONE96 is a unique place where you feel comfortable and safe. Due to the set up of the place (each suite is on one floor, with the lift going up directly to your own floor) and the personal genuine service of the team you feel very special.

Due to the set up and boutique kind of style they can't be very flexible with requests like room changes and late check out. The mattresses were dated and too many layers on top to keep it comfortable.

Location was perfect. Close to the MTR and loads of excellent places to eat. The apartment had everything we needed - washer, iron etc. and the staff were very helpful. The room was comfortable and quite spacious for HK.

Not much! There was only one lift for the whole building so it could occasionally get a bit busy but it was generally fine. The gyms available to guests are very basic (but fine).

Great facilities provided by friendly, helpful staff in a great location. Kitchenette and washer/dryer in the room means you can cook and clean if needed, very convenient. Excellent location in Central, the heart of the Island.

My only challenge, and not the hotel’s fault but many own, was that I arrived in HK not knowing the HK Sevens was coming up, so when I extended my stay, the room price increased, as is the case in all HK hotels. Otherwise the hotel was great value.

location is so great that you need no other amenities. and the idea of having the whole floor makes it super quiet and private.

the elevator is very slow since only one so that is a tough one and the filtered water machine and kitchenware could use an update

Excellent apartment, nice friendly staff. The location is very convenient. The view is great.

The floor was not clean enough. The rest was clean. In the description of the room, more than 70m2 of the room area was stated, in fact, a little more than 40m2. Why exaggerate the area is not clear to me.

One96 was a great hotel for our week-long stay in Hong Kong. The staff are all extremely helpful; in particular, the gentleman working the night shift went above and beyond to help us with our questions and needs.

The shower had some molding which made us questions the cleanliness, other than that everything was in great condition.

The staff is very friendly. It is very useful to have washing machine and kitchen in room.

The room size is not as booking.com specified 71m2, it just like 45m2. When I check in, the staff ask to fill in a guarantee to pay HKD 5000 if we get Corvid-19 during our stay, it is not reasonable.

The location, the inside space, the quality of equipment.

We had sometimes to wait a little too long at the reception (2-5’), but we understand that with only one person, it is not easy.

Modern design. Spacious suite. Plenty of storage. Comfortable bed. Nice lighting. Kitchenette. Great bathroom. Tiny gym access in sister hotel. A few laundrettes in the area which are affordable. Just 5-10 mins walk from heart of Central.

Shower did have issues. No other facilities on site. A bit pricey for what is just a room.

Friendly and helpful staffs. Neat design and clean room. Definitely will come back to stay!