The owner is very friendly and helpful, and just great to talk to. The overall atmosphere of the place was nice and the location (close to town but not in town) was ideal. The shower was impressive - hot water in about 2 seconds!

The gutter as you turn into the driveway is a terrible angle - a hell of a bump even if you approach it straight on and slow in an AWD. Although I really like the general feel of the place, I think it could use a little spruce. Just things like big screws used to tack things to the walls, and chipped paintwork, nothing big.

The bathroom was very spacious and clean, although very cold. The beds were quite comfy too. The room was also very clean with clean towels and bathroom toileteries.

Considering what we paid for and what we got, I would not call it value for money. Only if we travelled as a big group to actually use the whole room of 8. I also do not think that 1 bathroom for 8 people in the room is enough.

easy access, room was comfortable enough and clean. Newish refurbed bathroom was great. It served its purpose. The staff were very friendly and helpful. Handy to have the pizza bar on site that serves more than just pizza.

one of the mattresses (one top bunk) was too old/thin to use - not even my child could sleep on it so we had to squish two onto a single bed. The room was pretty tight on space for one that offered to sleep 6 people and we missed being able to have a comfortable chair/lounge to at least sit on. Walls are not sound proof at all - we could hear every word that was said next door and above us. I'll be asking next time to make sure there isn't a school group booked at the same time - the squealing was a bit too much! No coat hangers provided in the room - glad we brought some otherwise hanging ski gear up to dry would have been an issue (the drying room at reception was available with hangers though)

The room was spacious and warm, the bathroom was clean (and the water temperature and pressure were great!), there is a drying room, the staff were very welcoming and accommodating. Good value for money during the winter season.

Sometimes I could hear guests in other rooms if they are walking heavily or moving winter sports equipment around. However, this was a very minor issue. The city centre is a bit of a walk if you don't have a car.

Location is good, easy to find and quite close to Jindabyne shopping village if you need to buy stuff. Check-in process is a breeze because they tell you the code to get your key from the safebox beforehand. Room is adequately spacious, comfy bed, and awesome shower!

Not much at all. If I have to nitpick, I'd say the door for my room is a bit on the tight side - have to really push to open and close it. Wouldn't say it's a big issue, but.

The value for money, recreation room, friendly staff.

A few minor specific issues. There was no toilet brush in the bathroom, and the bin that was provided was tiny, considering it wasn't emptied. The room could have also done with a few more power points, especially if there are 6 people occupying it.

We didn't actually have to interact with any staff throughout our 2 night ski holiday, key collection was automated and instructions were clear on email. The rooms were super warm and comfy and the pizza restaurant was pretty good

Ran out of car parking space on Saturday night had to temporarily park on the street

Location is really good. Also plenty of parking. Staff service is excellent.help us in late check in. Pizza shop and Japanese food are awesome.

Need microwave but didn't need it . There's a good pizza shop there

We had dinner at the lounge area. Could.have been nice if there were more choices of food. Location is great.

More food choices and microwave at the common area at least.

Contactless check in and check out was very easy to use. The facilities are clean and comfortable, and well located. There is an on site restaurant with a great range of meal options too.

The mess in the carpark is a bit of an eyesore.