The personal courtyard off the lounge and bedroom is a great space. Also tv in each room was fantastic for a family. Kids enjoyed eat on the stools to the breakfast bar in the kitchen and it is Close to main area of town, (to shops and restaurants)

Communication on booking I booked through app to include sofa or extra bed, (total 5people) i was approved by motel though apon arrival the couch was not a sofa or rollaway/extra bed as it said. I rang reception and they did not have extra beds as an option or give me another option. After paying alot of money for 2 bedrooms I still had to go to big w and purchase an extra air mattress bed as the motel didn't give me an option to refund either.

Very centrally located to everything we needed. We had broken down and the staff were able to amend our booking to something comfortable, that met our needs for a longer stay. The apartment had a serviceable kitchen, two good sized bathrooms, a washing machine and dryer. The staff showed us through the empty apartments so we could easily decide what suited us best.

The queen beds were very comfortable with one person, but a little 'bouncy' when more than one person was sleeping. Would still stay there again.

Very decent pricing, the room service was great always fresh towels and dishes washed up.

the Wifi was a bit patchy at times however it was over the AgGrow field-days so the motel was likely fully booked. while the apartment was very clean the shared areas like the balcony's and stairs were a bit dirty, just needed a good sweep down.

Western Gateway provides excellent accommodation. The room was spotless and everything was provided to make the stay a home away from home. Excellent night sleep and really enjoyed the option of sitting outside in small patio area. More importantly Phillipa went above and beyond to adjust my booking so that I could have a late check out at no extra cost. Thank You once again for your kindness. I will make sure to stay here next time I am travelling to Emerald.

Nothing

Close to everything and the couple that ran the place were awesome. Very friendly.

Nothing to say bad. But if I had to choose it would be the interconnected rooms. Always sounded like someone was about to come through the door.

Gorgeous sized apartment... beautiful location... lovely and clean... wonderful staff... 🥰

The king bed was 2 beds pushed together and there was the join felt up the middle... it needs a muscle topper or something on there to get rid of this or hide it.. 😊

Room was very comfortable, balcony was a plus, utilities very modern , bathroom remodelled very nice. We will stay again next time we’re in town

Nothing comes to mind

Very spacious, self contained, comfortable, good central location within walking distance of tavern & shops

the plumbing made low screaming noise when you turned on the shower but that’s a minor detail that can be fixed by a plumber

Large room, great balcony, great office space, comfy bed, great location, shops, restaurants, bars

Shower could have been better, doors squeak

Our accommodation was BEAUTIFUL. It’s often hard to find accommodation that accommodates for a family of six. The two bedroom apartment was perfect. Enough beds and room for everyone to fit comfortably. Perfect location. Only a short drive to the gemfields. Walking distance to everything you need, for example there is an IGA next door (or a restaurant on site if you don’t want to cook). Drive through coffee and a servo across the road. Staff were lovely and accommodating.