The room was quite comfortable, the bed particularly so. The bath was very pleasant to soak in and relax. The location was excellent, close to all amenities.

There was an issue with the plumbing, that led to a large puddle forming on the floor around the base of the handbasin whenever it or the bath/shower were used. The shower was a little awkward to use, given its elevation bar only rose to waist height when standing, and sitting in the bath to use the shower was not exactly comfortable. The room could have used some additional power capabilities given the number of devices (phones, tablets) that are normally carried and require charging. The two antique chairs in the room were both in poor condition and unable to be used - not a problem if you're having a romantic weekend in bed! We noted that there is some wood rot in the bedroom window which should be seen to before it worsens.

From the moment I booked I recieved confirmation with a personal response to a question I had about food at the hotel and around the area. I had never been to daylesford and as a vegan I like to come prepared with places I can go to eat. I was greeted with a warm welcome email and suggestions for the hotel bar and local cafes. I was prompty welcomed on arrival and shown the restaurant, cafe and then to my room. The room was gorgeous! So warm, cosy and inviting. The bed was so comfy and the pillows felt like sleeping on clouds. The bathroom was beautiful. I could have lived there, it was so decadent. The bathroom amenities were luxurious and smelled divine! I couldn't wait to use them. I would definitely come back again.

I would have loved to see more vegan options in your cafe and restaurant. I was told I could add vegan cheese to the pizzas but other than that, my only option was the side salad (which was delicious and wish was bigger) and a side of chips. The cafe didn't seem to have any options without removing most things so I didn't go there.

Very comfortable. Good toiletries.

The room smelt of the person who had been there before me. The room should be aired properly between guests. The pillows also smelt of the person been there previously.

The room was spacious and comfortable and the spa was one of the most powerful spas we've ever sat in. The staff were super friendly and the parking at the rear of the hotel was great.

The restaurant was below average, and the bar staff on shift at the time were clueless and appeared not to want to be there. The tables were dirty and the toilets were also, the waiter bought out our meals first and when asked where our entrees where he said he was bringing them out next (?). We went to the restaurant last year and it was great, after our latest visit we wont be going there aging.

Lovely big room, huge comfortable bed, massive bathroom with massive bath, would be great for a long weekend stay. Staff excellent, late booking for dinner and food was exceptional. Ambience in the bar/restaurant was great as well. When the EV charger at the front of the hotel was found to be broken, the staff allowed access to a power for me to charge overnight. Thanks Hotel Frangos.

Cant fault it. There was nothing I didn't like, the location was perfect, room was next level, what can I say.

great ambiance and theatre in rooms and hotel.

restaurant lacked the same ambiance and the food was sub standard to the hotel.

Location of property was central to the town, with parking available at the rear. The room felt a little bit tired, with signs of wear and tear. The room was clean with bed, couch and 2 armchairs, as well as plenty of storage. Bathroom with spa (didn't use) was also clean, but again, a little bit on the tired side.

When showering, the temperature fluctuated quite a bit - it felt like this happened whenever other rooms in the hotel were also using hot water. We didn't use the restaurant, or room service.

Great central location in the middle of town. Walking distance to all the shops and restaurants. The room was decent sized and you can see that they've put a bit of effort in renovating this hotel. Bathroom was nicely renovated with both bath and showers. Bed was good size and was relatively comfy. Overall, we enjoyed our 1 night stay.

Only improvement we'd suggest would be the walls could made more sound proof as you can hear other people next door walking around, doors closed quite loudly and the floors were a bit creaky.

Hotel Francos is a million miles from five star but it’s quirky, clean and so well located with friendly staff and lots of fun. Just what a solo traveller needs. Floor boards creek, fixtures are a little Mickey Mouse but I loved it. Felt so comfortable. Great beds, good linen and so unique.

A little overpriced for the amenity provided but that’s typical right now everywhere

Didn’t have breakfast . Had dinner was lovely . Staff excellent nothing too much trouble . Friendly and pleasant

Couldn’t watch tv in bed . We were in terrace room . Few cobwebs and the terrace could have done with a sweep . Sone of the bulbs were out and could do with a lamp and an extra light in bathroom a little dark