Maddie was great when checking us in. Offered us an upgrade to celebrate our 50th wedding anniversary. Room was fantastic, except for one small thing - the toilet lighting during the middle of the night could be improved. Breakfast was great. Gardens around facility were wonderful.

Breakfast staff could smile a little bit. Very tasked focused.

Mineral Springs Hotel was superb. From the moment we stepped inside the grand reception and were greeted by a friendly staff member until check-out (with us appreciating the later 11.00 am check-out), it was beyond our expectations. We were surprised by the lovely gardens and enjoyed exploring them. We enjoyed every moment and we will definitely be back again! Thanks for a wonderful stay!

We would have liked to spend more than one night there as there were plenty of things to do and we would have liked to have some time to just relax in our room or the lovely hotel gardens rather than being busy exploring the local area (where there was plenty to do).

Our stay at Mineral springs was incredible. We went for our anniversary and stayed for two nights. We were greeted with prosecco on arrival and our room was upgraded to a villa that had a gorgeous spa bath. We had a beautiful meal one of the nights in The Argus and the bar was so cosy to have a cocktail in. We visited the spa and both agreed it was one of the best massages we’d ever had. From start to finish, our stay was amazing. We felt so relaxed and enjoyed every minute of anniversary weekend. It felt so special. We will definitely be back. Thank you for such a wonderful stay.

The service was incredible. All the staff were so friendly, helpful and super accommodating. Breakfast was delicious, the room was very comfortable, and it felt like a home away from home. The location is great with many places to walk to nearby but is still away from the bustle of Daylesford. The hotel has a delightful old-world charm about it and the architecture and interior design was lovely throughout. I loved that the check in process was inviting and unlike the normal 'check-in-counter' that you get at most hotels. The staff took their time in showing us around and recommending some sight-seeing options.

Buffet style breakfast was fabulous. Great selection of foods, although was expecting a hot chef cooked breakfast as advertised but this was just as good. Eggs took a bit long to cook and general restockage of food, but considering the short staff this was understandable. The room was fabulous and so was the spa - we were missing some slippers and felt the amount of tissues and toilet paper was a bit lacking but this was quickly fixed with the prompt reception service.

Ants in the room unfortunately, there was a lot of bug spray in the room which suggests that this is a common feedback point. Quickly sorted with a quick clean but unfortunate that it wasn't addressed prior to arrival.

Staff were excellent,grounds in general were excellent,breakfasts were good,housekeeping was also very prompt and good.

Very surprised by bar hours as it would of been nice to relax after lunch in and around the garden areas etc with a drink to celebrate a long awaited rest but not open until very late afternoon and no service at all on Sunday. Our 3 night stay was a touch under $1200 and the room although clean only had a view of a roof and it was very average for the price and wouldn't say it was as descibed in being"superior". No restaurant opening hours on Sunday meant find something open if you can. Little to offer in way of amenties apart from the relativity expensive spa treatments.

Lovely heritage retro property set in beautiful gardens. Very comfortable bed

Rooms could be better equipped - there was no free water, and only instant coffee. And a lack of information about the mineral baths: what to do and what to take. They should provide a small basket so you can carry your things to the spa like when you stay at a Japanese onsen. Also, walking from the main building to the garden villas at night is challenging with poorly lit paths and impossible to see signs

Check in was quick and efficient in a lovely area. The bar and restaurant were nice with a lovely atmosphere. Breakfast was very nice and the staff were lovely.

The room was a long way from the restaurant, bar etc. The room was neat and clean, however it looked run down with rotting window frames and a very smelly spa. The breakfast whilst good was exactly the same every day, which we found very disappointing.

The staff and property was amazing. The food has to be one of the best I have ever eaten at a hotel before. The resturaunt was booked out for a function but we were still accommodated. Excellent. All the staff were very friendly and helpful. Here is a direct comparison to a 5 star hotel in Kuala Lumpur. We were given maps, directions and helpful instructions on everything. Traders in KL which is of Shanggrila Pedigree did not organise proper parking and whilst the food was good is night and day when compared to the Argus in terms of freshness and flavour. On top of that Traders when asked by a tourist how to get around ie do taxis take credit card was only told no. No suggestions at all and when asked where the nearest exchange is they did not know. Peppers had a booked out restaurant due to a function but still organised for a table of two for us anyway. Now that is service.

Slightly over priced for a 4 star hotel that does not do room service. If only there was room service I would have been very happy. Also, I was surprised there was no netflix, stan, binge, apple tv or disney + and only foxtel.

Peppers is undoubtedly a beautiful hotel but it's the staff that truly made it shine for us. On arrival we were greeted by Cheyne who quickly became our best friend and looked after our every need. I've rarely felt so welcome and comfortable staying at a hotel for the first time. Big ups to Cheyne! The facilities were also great and we really enjoyed our drinks and dinner. We'll be back!

Our room smelt a bit musty - we assume because of the tub in there with carpet. But that's only a minor complaint!