Off street parking, bed was comfortable, Rooms inside were nice

Was not told the dining room was not open at all, breakfast, lunch or dinner. Had to drive everywhere. Not near anything. Looked like they were letting property go on the outside and foyer area to sell or close. Dead plants at the front door, unpainted areas, not looked after. Of our 4 hotels in 5 days, it’s the Only place that required deposit, ( not told at the time of booking) apparently taking 6 weeks to refund deposit. Staff uninterested.

Great, comfortable & very nice room. Extremely comfy bed. Heater was a bit noisy but not necessary at night. The carpets in the entrance hall & of staircase definitely needed to be vacuum cleaned. Lucky the room was clean. I was prepared though with my own pillows, coffees & mug, soaps etc, hair dryer & towels which I gladly used. But all by all not bad and will stay again as the bed & TV were good and the bathroom too. Very spacious!

Fairly noisy heater. Dirty carpets on staircase & hallways.

I had to check in after midnight and it was no problem. Reception was attended and check in was swift. The room was large with bed and lounge, television and a long bench, coffee and fridge etc. Nice large bathroom with clean towels etc.

The card/key system is not very secure. It needs improvement.

Location

Filthy as hell mattress protector full f period blood and sheets looked unwashed from last guest. So we slept on the floor with mattress turned over and towels as a bed sheet. We couldn’t be bothered trying to teach someone to be hygienic it’s obvious understaffing issue or something

We stayed here for 5 nights so that we could spend time with family who live in Melbourne. The room and bathroom were nice and roomy and the bed was comfortable to sleep in. Due to Covid the rooms were not serviced daily but if we needed anything (eg: clean towels) we only had to ask for them and when our bin needed to be emptied we just left it outside our room. The hotel is within walking distance to shops (including Woolworths) and a 5 minute drive to a larger shopping centre.

Room was well kept, supplies were plenty during my stay. The accommodation was lovely and clean.

On my first encounter with the receptionist, he wasn’t very pleasant and I felt as though he was condescending towards me during my stay. Customer Service demeanour was quite poor.

The room was clean and comfy

The TV should be replaced. It took about ten minutes for the sound to come on. The left hand basin leaked sometimes on the bench top, and there was a crack in the toilet seat. It was all ok, just reporting these things.

It was spacious & clean

My request was not taken into consideration & I had to reiterate & ask the reception again for a quiet place to be again.

Comfy beds and pillows. Great size room and bathroom. Had everything that you would need for a comfortable stay.

Although the bathroom was a little outdated, it wouldn’t stop us from staying there again.

Friendly, welcoming staff. Christmas lunch staff were very attentive and thoughtful. Room was massive.

Bed could have been more comfortable and TV was around the size of a computer monitor.