Location - it is very close to Dekin University and to travelling to city was convenient with the tram stop in front of the Hotel. Reception staff specially Abby was very helpful.

During my total duration of the stay the Balcony area was not cleaned or swept. If it is not covered by the staff who is attending to the inside of the apartment, attention should be given at least to clean and sweep at least once a week. This was noticed on the ground floor courtyard as all the other area in the hotel was very clean except the mentioned area which reflects bad on the cleanliness aspect.

Great! I’ve stayed there every time i travelled to Melbourne.

I didn’t like that I had to pay for parking. It should be included in the rental.

The apartment was spacious, clean, quite well equipped, comfortable beds and with excellent aircon. The complex was quiet and peaceful. One of the admin staff, Abbey, was particularly friendly, helpful and easy to communicate with.

Kitchen and dining ware could have been more comprehensive and higher quality, likewise the furniture in the sitting room. Shopping and eating out in close proximity is almost non-existent: several places listed in the compendium were no longer trading: compendium needs updating. We found "Eat Street" a couple of kms away, walkable, in a quite new shopping precinct, which was very good for eating out: included a micro brewery. Should be in the compendium.

Spacious, comfortable and well-equipped apartment in a good location with underground parking and public transport right outside. Staff were friendly and helpful. The large bed was very comfortable, one of the best mattresses in recent travels.

Nothing, all fine.

The apartment gave us additional room to move and relax during our stay. I was recovering form surgery and it was good to have a sofa as well as a bed to rest on.

The bathroom door didn't remain closed when the fan was on. The latch didn't catch and the iron was the only item heavy enough to keep the door closed while using the bathroom. It was a bit frustrating to have to do this as I had back pain procedures over two consecutive days and had to get my husband to do this during the day and night.

The room was large and had everything I needed. The heating worked well. There was also a courtyard common area I could access from my room. The kitchen had all of the bits and pieces for me to be self sufficient and there was some cafes and restaurants nearby. The petrol station had enough convenience store supplies for me. The tram stop was across the road and the university a 10 minute walk away.

Clean, quiet, tram stop outside, good shower pressure

It is a good 45 mins + from the city but on the tram line which is super convenient. Checking in was a bit chaotic because we arrived very late and it took a while to get in touch with someone that could help us check in to our room but they were very helpful and we made it in eventually!

Good location, proper parking, cosy, quiet in bedroom.

Too bright in the bedroom, need to install blackout curtains. There was no instructions on how to check in and check out, even though I had asked for it a few days before arriving. Had to call the property when arrived, if not left stranded outside.

Bed wasnt that great and the washing machine not the easiest to operate Getting in the shower was not good esp for older people.

Bed and shower

Very well-equipped and clean. Location is amazing in the Burwood-Box Hill area in terms of access with Deakin University 6 mins walk away and Tram 75 into Melbourne’s city center. Has a gym and beautiful outdoor space and balconies.

The reception staff and room service are not as regular. Expect to manage your own stay in terms of cleaning and asking for clean towels and taking trash out.