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+1-833-728-20411,031 reviews
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$109850 Whitehorse Road, Melbourne, 3128, Australia
1,031 reviews
1/34
Restaurant
Outdoor swimming pool
Free wifi
Fitness center
Air conditioning
Tour desk
Soundproof rooms
24-hour front desk
Welcome to Art Series - The Chen, a dazzling 5-star escape nestled in the vibrant city of Box Hill, Victoria! Just a hop, skip, and a jump from the city center (only 0.4mi away!), this stylish hotel beckons travelers looking for comfort, culture, and unforgettable experiences. With prices starting from just $109, you can dive into luxury without breaking the bank!
As soon as you step through our doors, prepare to be immersed in a world of artistic flair and first-class amenities! Unwind by our sparkling outdoor swimming pool or break a sweat in the complimentary fitness center. Free Wi-Fi will keep you connected while you plan your next adventure, and for a truly relaxed stay, each soundproof room is equipped with air conditioning, free toiletries, and a charming balcony. Don’t forget to grab a bite at our exquisite on-site restaurant, perfect for refueling after a day of exploring!
With a whopping 1031 reviews that reflect our commitment to exceptional service and guest satisfaction, you can trust that your stay with us will be extraordinary. Whether you’re exploring the nearby attractions or enjoying the ultimate laid-back vibe by the pool, Art Series - The Chen is the perfect base for your next memorable getaway. Plus, our 24-hour front desk and tour desk are always on hand to help make your stay smooth as silk. What are you waiting for? Dive into a world of creativity and comfort at The Chen!
But wait, your adventure doesn’t stop at the hotel! Foodies will delight in the on-site dining options, where culinary creativity takes center stage. Treat yourself to a mouthwatering array of Asian cuisine at Golden Lilly, where each dish bursts with vibrant flavors that are sure to tantalize your taste buds. If you’re in the mood for something modern, Zero Mode is the perfect place to unwind. Whether you're craving a hearty breakfast, a light lunch, or a sumptuous dinner, our restaurants provide the ideal backdrop to enjoy exquisite meals after a thrilling day exploring the city.
Let’s talk about relaxation! Picture yourself lounging by our stunning rooftop pool, cocktail in hand, as you soak in breathtaking views of Box Hill. This heated oasis is perfect for a refreshing dip, whether you're looking to unwind with a good book or socialize with friends under the warm sun. The shallow end makes it a fantastic spot for families, while the unique rooftop setting offers a serene escape from the hustle and bustle of the city. With every splash, you’ll feel the stress of daily life melting away!
And when the day winds down, you can retreat to our superb selection of beautifully crafted studios and suites. From the chic Studio Deluxe with its plush king-sized bed to the sprawling Suite Grand Deluxe perfect for gatherings, every corner of The Chen whispers relaxation and style. Each accommodation promises comfort, thanks to soundproof walls and air conditioning, ensuring your peaceful retreat is uninterrupted. So grab your suitcase and come embrace the artistic elegance of Art Series - The Chen; the perfect blend of comfort, culture, and camaraderie awaits you!
Closest airports
Essendon Airport
13.3miMelbourne Airport
18miAvalon Airport
38.6miRestaurant
Outdoor swimming pool
Free wifi
Fitness center
Air conditioning
Tour desk
Soundproof rooms
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Beach chairs/Loungers
Kitchenette
Elevator
Upper floors accessible by elevator
Free toiletries
Balcony
Show 7 photos
Chen Deluxe, King Size
1 King Size Bed
310 sqft
Private Bathroom
Kitchenette
Flat-screen TV
Air conditioning
+
More details
Show 6 photos
King Room, Balcony
1 King Size Bed
Balcony
Flat-screen TV
+
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Queen Room
1 Queen Size Bed
Flat-screen TV
Wheelchair accessible
x4
+
x3
More details
Show 5 photos
Chen Deluxe, King Size, Balcony
1 King Size Bed
310 sqft
Private Bathroom
Kitchenette
Balcony
Flat-screen TV
+
More details
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Deluxe, King Size, Balcony
1 King Size Bed
Kitchenette
Balcony
Flat-screen TV
+
More details
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Deluxe, King Size
1 King Size Bed
Kitchenette
Flat-screen TV
+
More details
Show 4 photos
Chen, Queen Size
1 King Size Bed
290 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Upper floors accessible by elevator
+
More details
Show 4 photos
Chen, 2 Queen Size Beds
2 Queen Size Beds
290 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Upper floors accessible by elevator
x4
+
x3
More details
Show 4 photos
Chen, King Size, Balcony
1 King Size Bed
310 sqft
Private Bathroom
Balcony
Flat-screen TV
Air conditioning
+
More details
Show 4 photos
Room - 2 Queen
2 Queen Size Beds
Spa tub
Kitchen
Kitchenette
Balcony
+
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Show 3 photos
Studio, King Size
1 King Size Bed
x3
+
More details
Show 2 photos
Studio Deluxe, King Size
1 King Size Bed
x3
+
More details
8
1,031 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Matt
9.1
January 2025
The hotel was conveniently located near the shops and public transportation. Access to the carpark was easy and convenient with bays available near the lifts. I found the room to be spacious, clean and the bed was exceptionally comfortable for a good night sleep. I also really like the artwork throughout the hotel, was very pleasant to look at and read about.
Hard to say what I didn't like about the hotel as I can't really think of anything. Perhaps the roof top garden and barbeque area closing at 10pm, which was not so much an inconvenience as it was unfortunate, as it provided a magnificent view of Melbourne and surrounding areas during both day and night times.
Annie
10
January 2025
Great spot located beside Box Hill Central. Convenient drop off point inside the building. Staff was friendly and helpful, both at the reception and when assisting with an in-room enquiry. The room itself was clean, comfortable and spacious for 2. The restaurants downstairs was a bonus! My visiting parents who stayed there didn't use the facilities, but I can see myself coming here for a staycation with the family.
Small gripes: - There was only one desk chair, so someone had to sit on the bed to eat/drink. - Carpark had a large patch of sticky something on the ground that left residue on our luggage wheels and shoes.
Geraldine
9.1
December 2024
Comfy mattresses and rain fall showers. Kids enjoyed the pool but weather dependent, as it is not heated. Location is convenient to shops and eateries and opposite a tram stop. Boxhill Central is train connected too.
Pillows were not supportive to match the comfort of the mattress, unfortunately. Towels for the pool are not readily available. Young families, be aware that there isn't a microwave either, and the sink basin and soap dispenser can't be easily reached for kids' independence. TV remote also shows Netflix button but it is not free! Instead, Level 24 (the pool level) has a good space for break out activities where we played boardgames. More toys, books, and games should be made available. Or else, another kid friendly space should be opened for entertainment. Generally, the ambience, furniture, and decor seem dated and don't match the calibre of the artist in name as you walk through the dark hallways.
Outdoors
8.2
December 2024
Facility was in front of the tram station. Beds were comfortable. Chen's art was interesting.
Five-star rating was shown next to this facility's name in Booking.com. But it did not look and feel like it. Corridor ceilings were low. The room smelled of moist carpet. The round mirror in the room was dusty. Floor to ceiling glass windows were streaked and smudgy. There was no balcony. There were little dust balls on the floor between the bed and the side table. Restaurants were not open until 11:30am. Parking was off-site. The lobby was small. There's everything needed for a good night's sleep, but there are less pricey options.
Chelsea
9.1
November 2024
Was really happy when I found out regular check out time at The Chen is 11am and when requesting prices for late check out, the staff advised us that we could check out at 12 for no extra charge. Beds are super comfortable, and amenities were very clean at the premises.
The fob/key cards to access the lofts and rooms are a but touch and go, we got 3 and 1 of them wouldn't work with our door, the other 2 were okay. Also we would have liked if the bathrooms provided a toilet scrubber/cleaner brush so that we could clean the toilet after use if necessary, most other hotels have these.
Joe
10
October 2024
The room was excellent, with a fine and spacious layout. Regarding the parking, it was interesting to see double parking, although it seemed that only the outer spot was accessible, making the inner parking space unused. As for the bed, it was rather soft and did not provide sufficient support for my back, ultimately leading to discomfort.
I found the bed to be very soft, which may not suit everyone's preferences. Additionally, it would be helpful to have basic instructions available in the gym for guests who may be unfamiliar with the equipment. For example, incorporating QR codes or downloadable videos for safe operating procedures (SOP) could be a beneficial addition. Thank you for considering these suggestions.
Kirsty
9.1
January 2024
Brilliant location, tram stop practically at the front door and train station only a few minutes walk. Quick and easy trip into the city. Lots of great food options and two supermarkets in the shopping centre across the road. Clean, comfortable, modern hotel with an amazing rooftop pool. Really enjoyed our staycation here. Would choose this hotel again.
Parking took a little while as you go to one car park near reception to check in and then need to move your car to another car park to actually park. But at the end of the day, the extra five or ten minutes involved is more than made up for by how great the pool is!
Didi
10
April 2024
helpful friendly staff unlike many other hotels nowadays allowed late check out heated pool cafe and restaurants on site food shops close by hospital close by great restaurants and coffee shops close by fast uber food delivery tram at the door train station 2 min walk away staffed 24hrs front desk,kind staff on last day helped me take out bags outside which made such a difference
no driveway at entrance
Faria
8.2
November 2023
Loved the customer service, the cleanliness and the general aesthetic and comfortableness. Everything lived up to our expectations. The cost was also pretty good for how good the stay was. Would definitely consider stay again.
Lack of streaming services, even if they didn’t have the log ins, they could’ve had the apps. The closing times for the gyms, pools and bbq area. There being only one washer and dryer, it took me 3.5 hours to wash and dry my clothes between trying to fit in my washing with other guest’s
Jessica
8.2
October 2023
Amazing friendly staff, beautiful views, awesome pool, secure and safe parking. I really do like this hotel and would consider booking into it a third time. It's so close to the hospital so it's very convenient for me. I also like that the check out time is 11am so not too early. It's right near a shopping plaza as well.
Our air-conditioning didn't work. You only get one tiny milk for making hot beverages. Other motels include cookies, toast, cereal, etc but this one only has tea and coffee and one little milk thing.
Attractions
Caulfield Racecourse
5.9miAAMI Park
7.4miRod Laver Arena
7.5miKings Domain
7.9miMelbourne Museum
8.1miForum Melbourne
8.1miMelbourne Town Hall
8.3miLygon Street
8.3miCollins Street
8.4miMelbourne Royal Arcade
8.4miMelbourne Regent Theatre
8.5miLuna Park Melbourne
8.5miMelbourne Star Observation Wheel
9.8miBrighton Beach
10.4miDominique Portet Winery
21.1miAttractions
Caulfield Racecourse
5.9miAAMI Park
7.4miRod Laver Arena
7.5miKings Domain
7.9miMelbourne Museum
8.1miForum Melbourne
8.1miMelbourne Town Hall
8.3miLygon Street
8.3miCollins Street
8.4miMelbourne Royal Arcade
8.4miMelbourne Regent Theatre
8.5miLuna Park Melbourne
8.5miMelbourne Star Observation Wheel
9.8miBrighton Beach
10.4miDominique Portet Winery
21.1miAirports
Essendon Airport
13.3miMelbourne Airport
18miAvalon Airport
38.6miZero Mode
Cuisines
Ambiances
Golden Lilly
Cuisines
Location
Features
Availability
Restaurant
Outdoor swimming pool
Free wifi
Fitness center
Air conditioning
Tour desk
Soundproof rooms
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Beach chairs/Loungers
Kitchenette
Elevator
Upper floors accessible by elevator
Free toiletries
Balcony
Accessibility
Entire unit wheelchair accessible
Upper floors accessible by elevator
Wheelchair accessible
Bathroom
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Fax/Photocopying
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Common Areas
Shared lounge/TV area
Food & Drink
Coffee house on site
Restaurant
Snack bar
Food & drink safety
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Express check-in/out
Invoice provided
Tour desk
General
Air conditioning
Elevator
Facilities for disabled guests
Family rooms
Heating
Non-smoking rooms
Smoke-free property
Soundproof rooms
Internet
Free wifi
Kitchen
Electric kettle
Kitchenette
Media & Technology
Flat-screen TV
TV
Outdoors
Balcony
Outdoor furniture
Parking
Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Fold-up bed
Iron
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Spa
Beach chairs/Loungers
Fitness
Fitness center
Outdoor swimming pool
Transportation
Car rental
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Until 11:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
Age restriction may apply
Public parking is available on site (reservation is not needed) and costs AUD 16 per day.
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 3 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Cot upon request
bed.cribPrice
3+ years
Extra bed upon request
$31 per person per day
The price in AUD has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
No capacity for extra beds or cribs.
Cash
Mastercard,
American Express,
Visa
This property does not accept cash.
When are the check-in and check-out times for Art Series - The Chen?
Art Series - The Chen welcomes guests for check-in at 02:00 PM and the departure or check-out time is set at 11:00 AM.
Can guests park for free at Art Series - The Chen?
Yes, parking is available at Art Series - The Chen. Guests can conveniently park their vehicles on-site for a daily fee of A$16. The parking is public and reservation is not required.
What's the nightly rate at Art Series - The Chen?
The base price for Art Series - The Chen starts at $109. Do note, the cost might change depending on room preferences and dates. To see the actual prices, input your desired dates.
Which room categories can I book at Art Series - The Chen?
At Art Series - The Chen, the available room types include the Chen Deluxe King Balcony, Chen Queen, Chen Deluxe King, Chen King Balcony, Chen 2 Bedroom Deluxe Interconnecting Suite, and Chen Twin with Two Queen Beds. All rooms are non-smoking and have a studio or suite layout. The studio rooms accommodate 2 adults and 1 child, while the suite accommodates 5 adults and 4 children. The bed sizes range from King size to Queen size.
What is there to do in Art Series - The Chen?
At Art Series - The Chen, guests can spend their time enjoying a variety of leisure amenities. They can take a dip in the outdoor swimming pool, which is available all season and features a heated rooftop area with a shallow end and a view. Guests can relax on the beach chairs or loungers by the poolside. For those who like to stay active, there is a fitness center available on-site.
When it comes to dining options, the hotel offers two restaurants. Zero Mode provides a modern ambiance, while Golden Lilly specializes in Asian cuisine.
Overall, guests at Art Series - The Chen can make the most of their time by enjoying the pools, exploring the fitness center, and indulging in delicious meals at the on-site restaurants.
Does Art Series - The Chen have a pool for guests?
The hotel has one pool available for guests. It is an outdoor pool located on the rooftop. The pool is heated and offers a shallow end. Additionally, guests can enjoy a view from the pool.
Are there restaurants located within Art Series - The Chen?
The hotel has two on-site restaurants. One is called Zero Mode, which has a modern ambiance. However, no specific cuisine is mentioned. The other restaurant is called Golden Lilly and offers Asian cuisine.
Which payment methods are supported by Art Series - The Chen?
Art Series - The Chen accepts Mastercard, American Express, and Visa as payment methods. Cash, however, is not accepted.
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