Amazing staff. Everyone is looking for your comfort the hotel staff is very cooperative as well as the security staff are very helpful. Couldn't be nicer. Room was enormous and spotlessly clean. Good location for those looking for proximity to airport.

The experience was truly great and the interaction with hotel staff was kind and warm.

The language barrier. We struggled to make meaningful conversation.

Hotel team with their manager Fetulla made our stay pleasant and unforgettable, they were very helpful, friendly and fullfiled our requests. As it was our first time in Baku, we were extremely happy to meet such a nice people

N/A

very nice hotel and so great friendly service and best location in Baku , and nice room, so best feeling in here , I’m so happy. nice trip . recommend this one hotel . thank you.

COP 29

all excellent

Beautifully decorated and modern looking. Good food

Steps

The building itself was very picturesque with lovely courtyards and garden. I think we also got upgraded room because it was massive one-bedroom apartment with 2 balconies, living room with some office space. Bathroom was nice with amazing water pressure. Some shower gel and shampoo were provided too. Also very late check in was allowed and stuff helped with a luggage since there’s no elevator.

Bedding was disaster- no cover for a duvet and the duvet itself covered with yellow stains… so you might guess how we felt about it. End up sleeping covered with bath robes that felt clean. Blanket full of stains and cigarette holes in it. Tiny pillow with hardly any filling and very uncomfortable bed feeling like a bouncy castle. We only stayed there for half a day so didn’t bother making drama about it but it was pretty yuck to sleep like this.

I recently stayed at the Manor Hotel in Baku, and while the hotel looks good at first glance, I was highly disappointed with their services and management. The amenities provided were far below expectations, and the staff was uncooperative throughout my stay. Unfortunately, the lack of professionalism and attention to detail made the overall experience unpleasant. I wouldn't recommend this hotel for those seeking a comfortable and well-managed stay in Baku.

1) the employees of the Manor hotel put my colleague at risk of loss of life and health, as a result of which my colleague was hospitalized with a damaged head, 2) we lost our return plane tickets 3) I waited 5 hours for the hotel to give me the address of the hospital where my colleague is. I don't know why the hotel did not want to give me the address 4) the hotel staff wanted to extort money from me to pay for my friend's hospital, and it turned out that the hospital is free 5) please let everyone know how terrible people work in this hotel I must add that now after adding a negative review, the hotel is stalking me and trying to stalk my family, trying to intimidate me

1) the employees of the Manor hotel put my colleague at risk of loss of life and health, as a result of which my colleague was hospitalized with a damaged head, 2) we lost our return plane tickets 3) I waited 5 hours for the hotel to give me the address of the hospital where my colleague is. I don't know why the hotel did not want to give me the address 4) the hotel staff wanted to extort money from me to pay for my friend's hospital, and it turned out that the hospital is free 5) please let everyone know how terrible people work in this hotel I must add that now after adding a negative review, the hotel is stalking me and trying to stalk my family, trying to intimidate me

NOTHING AT ALL,,

Hotel is very dirty and furniture is so bad and location is so bad..all the staff were not up to the standard and the level of profficional.. In booking said 4 stars hotel but in reception put flag with 3stars only so hotel was not honest with the booking and customers..hotel not equiped with left at all so all guests must use stairs for higher levels, however l left the hotel on the same time of my arrival and lost my money and time..I advice not to book in this hotel at all.. already I sent full complaining and details of my problem to booking to reconsider this hotel and urge booking to reserve my rights,,