The hotel is nice with nice location and good room size. The facilities inside the room were all good and for the rate I booked the room, it was outstanding.

The paper work. The check in procedure and the checkout procedures have to improve. The hotel still requires deposit and when I paid by card I was charged extra 1BD as card charges to cover the refunding process via cash. At checkout, I was under pressure to catch a flight whilst I had to wait over 10 minutes for the room to be checked. This will all be resolved if the hotel implemented pre-authorization of credit card.

I would like to extend my heartfelt thanks and gratitude to the receptionist, Omayma, for the exceptional and friendly service she provided during my stay at the hotel. Her warm welcome and kindness made my stay comfortable and enjoyable. Her beautiful smile added an atmosphere of comfort and tranquility to the place. Your dedication to your work and attention to the guests' needs reflect a high level of professionalism and a positive spirit that adds to the beauty of the place. I sincerely appreciate your assistance and your constant readiness to offer the best service. I value your efforts and wish you continued success and prosperity.

Thanks

I recently revisited Ramee Grand and was impressed once again. The room was spotless and comfortable, with excellent amenities. The staff were incredibly welcoming and helpful, ensuring a pleasant stay. Dining at Ruka, roof top restaurant was a delight, with delicious meals and great service. The hotel's facilities, including the fitness center and spa, were top-notch. The location is perfect, close to major attractions and easy to reach from the malls. Consistent in quality and service, Ramee grand remains my top choice. Highly recommended!

it takes too much time to answer the calls to reception.

Location, rooms are very spacious, valet service is very, very good and fast

The employees from the receptionist to the security guard are not so friendly, I tried having conversation with them to give them compliment actually, however, they weren’t willing to listen to me which I think is wrong, in hospitality, we expect people to be more warm and welcoming which I didn’t feel

The staff is very helpful and takes care of costumers. I would like to send my deepest thanks to OMIMA for the special support during check in and out, even her working shift was over. The location The sizes of rooms

The furniture is old enough to be renewed.

The hotel was fantastic, clean, and great stuff. Recommended for next time

The noise of cars and motorcycles. The road is crowded. It is fine for a person who is looking for fun. Need to clean the outside windows

location is good

take to much time to check in

The hotel is excellent, and the staff is very professional. The location is also very nice, and the outlets are impressive.

The hotel offers an exceptional experience, characterized by the professionalism of its staff. Additionally, the location is highly advantageous, making it suitable for both families and business travelers.