The Appartement it self was nice and spacious,clean a pleasant surprise as the reception and entrance looked a bit dogy and dirty,forget about customer service

Location!!!Do not walk outside the property alone or at night specially if you are woman.Very doggie and unsafe.Everyone is looking at you passing by.Normally i like other cultures i lived in London,but in this area you have to be very careful.It’s also very dirty smelly and lots sex workers sitting in the windows ,lots of skammy shops selling fake items only and i was the only white person there NEVER AGAIN !!

Very handy location for the airport as it’s a short walk from Brussels North Train Station and trams outside to the city , everything you need in the apartment for a short or long stay.

This part of the city is close to the red light district and has a few undesirable people hanging around late at nite making it feel unsafe, it didn’t bother us as we were a group of adults but I would consider this for people with families who may want to book here

Its situated at the central of big shopping street, family can enjoy a shopping and you can rest at the room, Hotel room & Kitchen facility was clean. recommended for family.

Nice comfortable apartment with a well-equipted kitchen and modern bathroom. On tram line 93 to centre of Brussels. Near Gare North.

Schaerbeek area where Wellness Apart Hotel is situated has known better days.

Very large spaced apartment room. The shared living room/kitchen area had large comfy sofas, and a dining table. There was an outdoor sitting area for smokers etc. Loved the fact it was not a one room hotel. Tea coffee facilities were quite limited but we had our own stock. There is a fridge. Plenty of storage space. Bathroom and toilet are separate. Bathroom was huge. Very accommodating staff, they addressed my problems and took on my comments when I left.

It was a bit unhygienic that the toilet had no handwashing facilities nearby. You had to walk from the toilet to either the kitchen or the bathroom in the bedroom to wash your hands. did not like the fact that the bathroom in the bedroom had no door. The light would come into the bedroom when you are sleeping. It was quite clean but some areas could do better. The radiator and the top of the entry door were dusty. the main thing for us was that the mattress seemed pretty used as it was dented in the middle. As we shared the bed, half of me tilted to the middle.

The hotel is clean and comfortable. The staffs are friendly.

To make the accommodation more pleasant, the hotel could provide a tea-cloth or kitchen paper. During my stay I had to use the face cloth in the kitchen to dry my hands. However, the next day the face cloth was replaced in the toilet by the hotel. Regarding the location, we found the hotel surrounding area very dirt. From our point of view this is not something that the hotel has the power to change. This seems more to be a problem of the city.

The hotel itself was much cleaner and quieter than the neighborhood would suggest. Room was very spacious; the size of a small apartment; with very basic furnishings, The reception staff were very helpful with directions to convenient public transport. The tram 93 stop was only a few steps away and came every 2 - 5 minutes (Tap your credit card on the blue pad inside the tram; it will charge you for the day,, validate it each time you ride and then it automatically refunds what you don't use) Checkout time of noon is more generous than many hotels.

The walk with google map directions and with luggage from the north station was like going through a crowded bazaar somewhere in the Middle East. Then cobbled streets and steep uphill. Suggest finding an alternative route. Furnishings could be a little less basic, and curtains seemed a bit dingy and hanging off the hooks.

accessible to some touring spots

rough area as we heard killing and hold up happened the day we arrived

The staff was friendly and they helped us with everything that needed to be sorted out (we were a very big group, we rented five apartments in total). The apartments are bigger than what you see in the pictures and theres a great view from both sides of the building. Good connection by transport to the city center.

No oven in most of the apartments, also one of the groupe apts had constant problems with the hot water for the shower, the first few days it wouldnt work, wifi was slow. Also the area isnt the best, we had no trouble because we were a very big group but If I was by myself as a women I wouldnt feel safe walkimg around some of the streets at that district.

The location . It's close to the bus, tram and the shops. The rooms were okay. Good value for the price and it has cooking facilities, a microwave and a refrigerator

The room had a sewer odor when you walked in and the water in the shower didn't go down we had to tell the front desk and they fixed it.. My suggestion is they should check to make sure everything is working before the guests arrive. The shower head had scum on it as well.