I didn't stay here because it was closed by the time my severely delayed Ryanair flight actually arrived, but booking.com keeps telling me to review it, so here goes: I gave it a 10/10 because the manager/owner called me once I had said I would arrive late to explain that the hotel would be closed. He offered to refund my money without fees (despite it being a non-refundable booking) which he did - for this it gets 10/10 for customer service alone.

Very close to Charleroi airport, with shuttle provided by hotel to take us to airport and also pick us up on returning from holiday, it went perfectly both ways. Left car in private parking of hotel for 2 weeks (open air), felt safe enough as solid gate closed during night and plenty of CCTV. Hotel very modern and clean, definitely above its 2-star rating. Additional bonus: a lovely Italian restaurant within walking distance (12 min) for a relaxed evening meal. Absolutely perfect for spending the night before an early flight (even not so early in our case, but we did not want to drive from Brussels to Charleroi in the monday morning rush hour).

No breakfast facilities unfortunately, just a very simple and slow espresso machine, and some plastic-wrapped doughnuts. But as you are supposed to be at airport well before departure time, there's plenty of time for coffee and croissants at one of the terminal's snack bars.

I was sent a very good document with directions containing photos to get to the free shuttle meeting point. The hotel is only a few minutes from the airport but is situated in a small village and it is like being in the middle of the countryside. The staff was very friendly and although there was no coffee/tea in the bedroom, they had set up a common coffee area where it was possible to buy snacks and coffee/tea. The coffee was provided via a coffee machine using real grains and it is the best coffee I have ever had in any other hotel I went to.

Because the hotel is situated in a small village, there are not a lot of options to get dinner and I ended up buying a Pizza from a take away. It is ok for one night but if I was staying longer it would not be that great. Too many big furniture in the room makes it awkward to reach the bathroom if you are not skinny. Also, it would be nice to be able to turn the light off from the bed.

Communication with staff was excellent both prior to and upon arrival. The airport shuttle was exactly on time to meet me when I arrived, and the next morning we departed exactly on time for the airport. I appreciated the complimentary bottles of water after my travels. The room was clean and comfortable.

The only thing that would have made it nicer is not being located directly on a road. I could hear cars passing right outside the window. For anyone who is a light sleeper or who has trouble getting to sleep, this might be an issue.

The staff is really nice and accommodating. There is a shuttle bus driving to the airport, free of charge, every 25 mins from 4:25 AM, which is great. The rooms and the restroom are nothing to write home about, but everything is clean and working properly. The bed and the pillows are unexpectedly comfortable, which is rather important.

The carpet in the room looked horrendous. It was vacuumed, however it looked very very rough. There were cigarette burns in it, loads of stains, paint remainings, etc. Kindq felt quite nasty walking on it without shoes.

The room was clean and spacious for one person. There’s everything you need. The staff is exceptional, extremely friendly, available, responsive and meticulous. Absolutely recommend if you need to spend one night close to the airport. They also provide you with a shuttle service which just makes the whole experience more comfortable and stress free. I’d recommend it to solo travelers but also families with kids.

Nothing much aside the fact that it was a bit cold during the night but nothing out of the ordinary.

Nice place to stay before an early flight from Charleroi. The staff was very polite and helpful, esp. at night. The room was clean, quiet and comfortable. The shuttle is an important option.

The place is not so easy to come to without your own car. The location around looks a bit boring :-). and seems there is absolutely nothing to do there (incl. no place to eat), but maybe it was just because it was too late in the evening.

We only stayed for 1 night, but used the parking space and shuttle bus to and from the airport. The transfers were easy and went very smooth. The rooms were clean and the bed was comfortable. Communication with the staff was great. I would stay here again for early morning or late night flights.

basic room, but if you use this hotel for what its made for, being staying the night to take a flight next day at airport charleroi, it is perfect. Great value for the low price you need to pay. Especially since the staff offers great service with the shuttle from and to the airport/hotel. Highly recommend

For longer stay, this is probably not your hotel. But again: that is not the purpose of this hotel.

This hotel is much nicer than the photos suggest! Others mentioned this in reviews which is why I went for it and booked. Reception staff were exceptionally friendly and welcoming. My room was spacious, the bed was comfortable, everything was absolutely spotless. The airport shuttle was seamless and is a real plus. The hotel is also reachable by public transport.

The shower head in my bathroom needed replacing but it was still fine.