This was a very clean and beautiful hotel on the inside. Very modern and clean and and very friendly and helpful staff. The Restaurant is located on the top floor, with a great view of the ocean and atmosphere and music! The open bar and food was great, I had the lamb chops. The complimentary breakfast was really good too. 10/10 experience for this location.

I love this place, from the moment you step in, the staff are professional, friendly, and knowledgeable. The rooms are excellent with comfortable beds, perfect lighting, and the bathroom was very nice. My family went to the restaurant and enjoyed the food. I will definitely go back the next time we visit Belize.

There was nothing wrong.

Facility decor was nice . Very clean

The staff at dinner at check in was very nice accommodating friendly. My husband and I went for breakfast. The restaurant was empty two servers. We weren't greeted with a good morning. The older server after having us stand there said you're staying at this hotel. I said yes. Then he looked at us strange asked fir our room number. He then proceeded to seat us then took another 15 minutes to take our order. It took the breakfast extremely long. When I asked the server he said they had a large room service order. I understand that he could have said that and at least gave us more coffee.

We stayed here as we arrived too late to go to the islands by water taxi. This hotel was beautiful, clean, ice machine, cold Ac and good beds. They were happy to arrange a pickup and they greeted us with our name on a sign at the airport. The driver and all staff were great, wish we had been able to enjoy it longer. As a bonus they have an amazing rooftop restaurant with excellent food, service and views! There was a lightning storm in the distance, a beautiful tropical waterfall wall and string lighting that made our first night in Belize one to remember.

The hotel room was great, comfy beds and clean. The staff was exceptional and I mean "EXCEPTIONAL". The front desk was so helpful and polite (all of them - Day and Night shifts!! Well done to this hotel as it is usually hard for all of them to be great but every one of them were so great. Even the shuttle driver (Toto) was phenomenal. Thank you for all of your support and kindness! This made the trip so worth it!

The only complaints about this hotel is there was construction going on which made it a little noisy during the day. The noise of the restaurant (chairs dragging across the floor above your room). The continental breakfast needed some variety.

We only stayed here for a night since our flight was delayed and we were in our way to the jungle and the coast. The room was clean and bed was comfortable. Free breakfast is served at the in house restaurant located rooftop of the hotel. From the rooftop you have the view of the bay and the downtown. What I really like most about this place is the location and the staffs. location is great. walking distance to nice restaurants, night clubs and offers shuttle service to downtown or airport for USD$5.

The bathroom shower needs more pressure and the room can do some carpet and art work to reduce the echo sound in the room.

Not only were the staff beyond polite, I had lost my card and they were beyond helpful with understanding and processing my payment. there is not another hotel I will ever stay in Belize City

NOTHING

The location was excellent for me to explore the local area, there's a park nearby which has vendors selling local cuisine, also it's not too far to walk into town. I almost forgot to mention the view from my room was also excellent. When I checked in i was told that i was entitled to breakfast which came as a pleasant surprise to me, because breakfast wasn't mentioned in the room description. There is also a super market attached to the hotel.

Nothing to mention.

The location was central and there was plenty of parking. This is a restaurant on the roof but it's pretty expensive compared to the other restaurants in the area. This hotel also includes a shopping mall in case you forget anything. Like literally it's a legit shopping mall. The staff were nice and breakfast was served. It's your typical bread and fruit breakfast. The bed is comfortable, the bathroom is super clean and the shower is hot. The wifi works great as well. The TV includes premium channels and Netflix.

N/A

The room was better than the pictures! Really comfy, good AC and wifi.

We ate at the restaurant during our stay and had an awful experience. Food was ok but cold. As it happened, the day we stayed was Mothers Day so it was an expensive set meal only, costing 85 BZD. The wait staff rushed us - bringing dessert before our mains were finished and clearing away our drinks before they were empty. Was really disappointed, especially as this was the most expensive meal of the trip.