This hotel is very unique in that someone is available at all times through texting on whatsapp. It felt like your own private concierge as they arranged anything and everything and were super quick to respond. Every single tour, transportation, room service request is all made through the hotel and can be made through texting making it extremely easy! The food at this resort is incredible. Both nights we dined at the restaurant had special theme nights including “bbq night” and “mayan night” which we really enjoyed. It’s also unique because its pretty small so we didn’t see or hear others often making our stay feel very private and peaceful. Tours and things purchased at and through the hotel are pricey but of great value. All tours and transportation are private and comfortable. You definitely spend some extra money for convenience which we value.

There were quite a few bugs that snuck into our room including a big spider but I think thats par for the course in Belize

Beautiful, lush, boutique property. #1 was the staff. Everyone was so kind, funny, and helpful. The grounds were so green. The pool area was calm & had a great view. Food at the restaurant and bar was very good. I’m vegan and they were able to accommodate my food needs including plant based milks and beans made with coconut oil instead of lard. The tortilla and black bean soup were delicious! We did 2 tours through the hotel. They were both private and 100% worth it. Only a little more expensive than group tours. Highly recommend the ruins and cave tubing and zip line.

Our shower really needed a renovation. The lever was loose and water pressure was very low. Took a few minutes to get warm.

The resort is in a beautiful setting with nice buildings and pool. The on-site restaurant is wonderful and prices are very reasonable. Private tours (“adventures”) are offered by the resort; we were there two days and took the San Ignesio market/Cabal Pech ruins/iguana rescue/chocolate making one and the Tikal ruins in Guatemala one. Both were excellent.

if you don’t have a car, the tours are the reason for being there as you are not really within walking distance of the town.

The people who work here are amazing, so friendly and so helpful!! The room was really clean, comfortable and big. The bar served great cocktails and the restaurant food was great!! Special thanks for Lorreta and the chef for the birthday cake! Legends

The included breakfast could've included more. The one thing was the 9% GST and 10% service charge that's added to everything. Meals, drinks and even the massage. So be aware when you're staying here that everything comes with an added 19%.

loved the outdoor tub and pool. great restaurant

yours were pricey

The resort is absolutely gorgeous and well kept, it’s a like a small jungle paradise with chickens , lizards and a multitude of birds on property. Our room was well furnished and very clean. The staff was so helpful and lovely they really made the experience for us!

The water pressure in the shower was horrendous, water basically trickles out when you turn it on the highest setting, it could use some updating. After a long day of doing activities you want to be able to shower off on in a proper shower. The food was also very mediocre on property and way too overpriced for what you got, it catered to westerners but the food in my opinion was not the greatest.

The room (especially the outside bath and shower) felt luxurious. The setting - well maintained grounds, that were beautifully lit at night.

The pool area really let down the high end feel. There were a number of loose floor tiles and the shower cubicle had no shower. It felt like it had been neglected. There were only a few loungers on each level, so it felt crowded as soon as there were more than 4 people there. It was disappointing that there were no coffee making facilities in the room. The only option was a $4 USD from the restaurant. Service in the restaurant was slow, despite staff outnumbering diners.

We loved our stay at Ka'ana. It's expensive, but it's worth it. The rooms are lovely and comfy, the restaurant is great, and the pool is nice. We didn't try the spa.

It's a bit outside the town of San Ignacio, so a cab is necessary to get to and from if you want to see the sights. It's still close enough that most tours will pick you up, though. Also we did an "experience dinner" one night. We chose their wine cellar dinner - I wouldn't recommend it. It's just a room with some wine, and the same dinner menu as available at the restaurant. Not worth the price ;)

The hotel is beautifully situated in the jungle and the rooms were very spacious and clean. The food at the restaurant was good, we dined there two nights and then went into town for one night. During the evening turn down service, they leave you little dessert treats by your bedside table which change each day, which was a really nice touch!

The hotel is a 10 min drive out of town, so you would benefit from having a car. The hotel do offer a shuttle to/from the town, however they charge $10USD. For the price of the hotel each night, I would think this should be complimentary. We also found some of the staff to be quite inattentive, which was a surprise given the hotel was only half full. Not a big issue, but would have expected more for a 5 star hotel.

This place is a gem in the jungle! the grounds were beautifully cared for and incorporated into the natural surroundings. The pool area was very nicely done. The restaurant setting was beautiful and food was delicious. The staff went over and above to make our stay perfect in every way. Additionally they were able to arrange private guided tours to ATM one day and Tikal in Guatemala the next day. All in all, a fabulous getaway!

I honestly cannot think of a thing we didn’t like.