Loved how close it was to the beach. Staff working in the hotel and restaurant and bar are incredibly nice and polite. Can pay everywhere with a card. Great facilities minus pool is too small, but the sea is right there. It is easy to go out for a walk and go around the city. It is all very pretty, cozy, and clean. Old Town is only 15 min walk from the hotel.

Food in the restaurant was no good. Some dishes were ok, but some couldn't eat. Didn't like how loud the music was inside the restaurant, even during breakfast ,we couldn't hear each other. I also didn't appreciate listening to Russian songs in the current situation. It is inappropriate. Overall, too much noise, too much loud horrible music, I was happy to go home when my holiday was over. Oh, one last thing, maybe it was just our room, but the toilet board kept sliding, so if you were not careful, you could fall from the toilet, hahaha

Everybody is very kind and helpful. I love the location close to the old town and the main street. I travel with my mother, who is old and is perfect for her to be able to sit by the pool and watch the sea from the room as she can't walk to get to the beach otherwise. There was a little mishap with my room initially, but the manager solved it right away and was so incredibly nice about it. I was very happy. It was our second time there, and I booked it again for next year.

I think there can be a second person to help with the bar by the pool as it's very slow, not a big issue, tho. The towels in the rooms smells like bleach, I actually went on and got my own towel at some point as the smell was bothering me.

Very good hotel. Accommodation, services, service at a high level. The meal (breakfast) is varied and tasty. A few steps from the beach. Guaranteed parking. I recommend.

Beautiful family holiday cleaning staff for room were amazing

It's not for disability people or oap as no way to get into pool to many steps to beach . Now views were amazing. After my mother fell as floor was wet on ramp I noticed it to reception not 1 member or manager came to see her or see did we need anything. . Very disappointed there was 14 of ou 5 rooms not even room service pervided as we had paid for mam as she couldn't come outta room with her foot . We got a wheelchair for the last day of them as our flights wasn't till night not once did they ask is she ok ect .

Was our first experience with the Bulgarian beaches. Totally recommendable, the hotel itself and Nassebar area!! Great city, a lot of stuff to do, to visit, to join! This small island was beyond expectations! Great hotel, kind employees on reception, parking and restaurant, chapeau for the cleaning team!! Beautiful sea views, just a few steps to the beach, nice pool and terrace with sea views as well!! I would definitely return to this hotel and Nassebar!!

there´s any negative feedback to leave very good experience

We loved the excellent breakfast buffet that was constantly replenished; very good, fast and unobtrusive room service; the beds had the best mattresses so far on our two week road trip through Bulgaria. And it seemed we got a free room upgrade from patial see view to sea view, because the view was fantastic (we travelled at the beginning of the summer season end of May)!

Many seagulls dropping their droppings everywhere (but which the staff cleans up daily).The seagulls are almost a plague within and around Nesbar, but everyone (including us) seemed to get used to it quickly and just ignored them.

Liked everything about the hotel. All the staff were very helpful, especially Vanya, our waitress Desi and Ani just to name a few. Manager Silvia Penova, although working away from the hotel was also exceptionally good and "looked after us" with the aid of emails. Any problems that we had (which were minor) were soon attended to and sorted out. Liked the size of the hotel which was very clean. Nice restaurant. The food was good. Will definitely, given the opportunity, stay at the hotel again. In fact I've already booked for next year at the same time in May, although may postpone that until September/October 2024.

The breakfasts were good although hot items such as bacon and fried eggs soon got cold. Must add that if and when requested, fresh and hot foods such as fried eggs were provided quickly and without problem.

The location, the view, but most of all, the staff and the team looking after the guests. From the first step, you take in the hotel to the restaurant and the pool bar they all are so friendly and helpful. Especially the girls in the restaurant. They're just amazing. All girls there, without any exception, were always smiling and friendly. I've never seen such a great people in any hotel in Bulgaria before. Well done to this team. Thank you so much for everything. It was such a nice time being there with my little one, and we will definitely come back again.

Really exceptional hotel. When I booked this hotel I didn’t expect anything even though I read good reviews but since it says 3 stars I didn’t expect anything, but this hotel was beyond any expectations. The staff was friendly and knowledgeable and helped with all the information I asked. The room was big and clean. The breakfast was really good. The restaurant right steps from the beach with great menu options and great service. I don’t have enough words to describe how wonderful everything was and when I checked out the receptionist lady gave me a little gift. I would rate this hotel 5 stars or more.

Location is the best in Nessebar area. Just in the middle between Old Town and wild beach. The style of the hotel we like much. Staff very nice and helpful all the time. We enjoyed excellent breakfast with calm beach atmosphere. The pool was great too.

It is pitty that pool was closed in the evenings and mornings (from 18.00 till 8.00). The pool has nice underwater lights so would be nice having it open. Then sometimes the meal from halfboard menu was not exactly as we ordered. That was only a very small issue as the food was very good anyway.