The location is great. The rooms are renovated and comfy.

The main cons is the staff. They could be more friendly. Welcome you when you walk into the hotel and say Goodbye when you're leaving. Ignoring the guests is not a professional at all and ruins the stay at the hotel.

Excellent location in the heart of the city. Big rooms. Good view. The GREAT FEALING of OLD SOCIALST HOTELS that were made for People and not for robots!!! (that includes a big loby on each floor in front of the 2 elevators, wooden walls in public areas etc. I can recognize those things from far!!!) We chosed NOT RENOVATED ROOMS and still were OK. Breakfast was very good and the lady very polite and helpfull.

Parking is always a HUGE problem in SOFIA CENTER. We parked in a privet parking about 350m from the Hotel. SUGGESTION: If You go to SOFIA make a list of parkings close to your hotel before. There are plenty of them but you have to be prepared

Comfortable rooms, some with a spectacular view of Vitosha Mountain. The location was excellent; everything is within walking distance. The 24-hour reception is very convenient for late arrivals. Another advantage is the baggage room, which allows you to walk around after checking out. Staff were highly knowledgeable, helpful, and courteous.

The hotel is in a great location: within the city center, great restos and shops around, and the monuments are walking distance from the hotel. The room: I booked one of the renovated rooms, and i must say, I love it. It is modern, chic, and well decorated. Highlight was I had a great view of the National Assembly (+other monuments) and the Bulgarian mountains. It is cleaned daily and they do a good job. The room is complete with everything you need, and they are of high quality. There were thunderstorms during one day when I visited the city, good thing the TV was equipped with the Netflix app, so staycation all day ☺️ Lastly, the staff are friendly and accommodating. Always smiling and ready to help 💕

The WiFi was fast but sometimes get lost in some parts of the room (my room was at the 8th floor), but it’s still good!

Location, new rooms, nice coffee machines

The water pressure in the bathroom is too low. Need attention, because is something to do with the shower head. It work better without it.

The location is unbeatable. We were in a renovated penthouse apartment. It looks really nice. Great view on Sofia and Vitosha. The beds are very comfortable. The apartment is spacious for a family of 4. The two sleeping rooms offer enough privacy.

One thing to note is that there is a night club in the basement of the hotel. As such on saturday night it gets loud. The other days were fine. Another smaller thing is the renovation itself. It certainly looks nice and modern. However the quality of the renovation is not enough. It will deteriorate fast. The wallpaper is starting to peel off and things are starting to break. It’s a pity because everything else is good. Breakfast seemed expensive in relation to the price of the room.

The renivated rooms look great and are equipped with everything necessary, but the hotel also offers non-renovated rooms, so be careful which one you book. The air con works well. The shower pressure is good. The location is great, walking distance to all the main attractions. The view for the mountains is amazing.

The breakfast was not good. The lady that was taking care of the breakfast is absolutely lovely and does a great job, but the quality of food is not that great. Would definitely book again, but without breakfast, better go to one of the nearby bakeries.

Some really nice newly decorated rooms and reception, clean, fresh and ideally located to the centre of Sofia.

Balcony still needed updating.

I stayed in the renovated part of hotel. The room was amazing and beautifully decorated, bathroom was also great and room had all the facilities I needed. Had a lovely view from the window. Easy to find from central station and short walk to the centre. Staff very friendly and helpful. I felt safe throughout my stay. Bed super comfortable.

Minor things could be changed to make the stay even better, for example the curtains could have been longer to stop light coming in, in the morning (for those who like complete darkness to sleep). Also a smart tv would be a great move in the renovated rooms. These are very small things however and the stay and facilities were great.

Stayed for three nights in August 2024 as part of a trip around eastern Europe. Warm welcome received from reception staff who remained helpful throughout our stay and would politely field any questions asked without being overly friendly. Our room, one of those that has been renovated, on the seventh floor, was spotless and comfortable with an entrance hall, a minibar area with fridge, complimentary teas and coffees and a Nespresso machine – always a nice touch. The balcony housed a table and two chairs and breathtaking views over the city, Palace of Culture and Vitosha mountains beyond. The air conditioning was first class and good free Wi-Fi included. The room was impeccably cleaned daily. The location really could not have been any better, just a few minutes’ walk from the historic sites including St George’s Rotunda and the cathedral of St Nedelya in one direction and the main shopping district, bars and restaurants in the other. Serdika Metro station was also just 2 minutes’ walk away. I have no hesitation in thoroughly recommending and would stay again, providing the breakfast was improved. A great value hotel in a perfect location.

The breakfast buffet which felt tired and lacking in quality. I felt sorry for the very helpful lady who appeared to be doing everything by herself. Getting it right would really elevate the hotel. The noise from the disco next door was something to behold until 2am one morning. Luckily I'm a decent sleeper.