We used the hotel as a one-night stopover on our way to Tofino. Large parking in front, efficient check-in proces. Rooms are comfortable and quiet, and very clean. 2 restaurants in the same building. No breakfast buffet, orders from the menu only

Lacks a little bit of "personal touch", but that is OK if you stay only one night. The location of the hotel is a bit remote from the center of Port Alberni.

Breakfast was quite good and there was a large portion for value especially with the hotel patron discount. The waitress was friendly and kept our coffee topped up.

The hotel did specify that breakfast started at 6am but it actually was a little later than that which was not a huge inconvenience but we were on a bit of a short timeline so we noticed. The beds were comfortable, however one of our group slept on the sofa bed and it was terrible (they could feel the individual springs).

The breakfast was good. The place was easy to find. The pillows were great. There were ample electrical outlets.

The restaurant coffee was bad. The bathtub has a little lip at the wall end, so it was difficult to get out of the tub when taking a bath (nowhere to grip), but you need to get up to reach the soap & shampoo dispensers (too high to reach from seated in the tub).

Very lovely staff, great beginning to our day in Stamps, your hotel is clean and the area your in is perfect. Continuing a trip from that corner is easy, your staff pointed the way to gas station and the highway. Thank-you so much to Anika for towels for comfort from Wendy and Tracy. Your hotel will be used again by us if we make it back to your side of our great country. Our warmest regards Tracy Elliott and Wendy Vye 💐

Good location, very comfortable beds, AC works well, clean bathroom, nice coffee pods.

The meal was nice, but it took almost an hour to be ready. The waitress did tell us that they were serving a group of people so we had to wait longer but I think the restaurant manager should have had a back-up plan for guests who want to eat there. I saw some other guests were waiting for their meals as well.

We were very impressed with the cleanliness and facilities. The staff were helpful and friendly. Overall, we had an excellent stay and would happily book again.

Quite expensive for a hotel, but overall we were happy with our stay.

Excellent location, clean, tidy but mostly the staff made the experience, the ladies at the front desk were so helpful, kind, went out of their way to help to make our stay comfortable.

The staff was wonderful ! So kind and helpful while in a stressful situation due to the wildfire and road closure. They went above and beyond the usual . It was the quietest Best Western ever. It must have thick soundproofing between the rooms.

A little hard to locate due to poor road signage.

Clean and quiet. Loved the coffee and hot chocolate machine. Very helpful and friendly front desk staff

Walking down rear stairwell to pool deck, minor inconvenience but odd. Nice to have the pool.

Clean, friendly staff in all areas, housekeeping, front desk, dining room and lounge.

How close it was to everything we needed to attend.