I liked absolutely everything! The hotel is very good, modern, clean, stylish. The location is very convenient. The staff is very helpful, friendly and professional. Room was spacious and had everything one may need during the travels. The facilities are very good, both the spa and the gym. Good choice of breakfast options. It was my second visit to Shanghai, chose the same hotel because I knew it was great from my previous visit. So, highly recommended!

There wasn't anything that I didn't like. All was perfect!

An exceptional stay at The Puli in Shanghai! Perfectly located by JinAn Temple and subway, the hotel offers great convenience. The staff, notably Charlene Yuan, were superb, providing service in fluent Chinese and English. We were pleasantly surprised by an upgrade to a spacious room, complete with modern amenities. The added luxury of fresh fruit in our room was delightful. The breakfast, with a wide variety of fresh, tasty Western options, was a daily treat. Can't wait to return!

The room and staff at Puli are exceptional. The room was pleasant and bright, and all of the amenities were ideal. I would recommend it to anyone who is looking for a relaxing vacation where they expect to spend some time relaxing in the hotel room.

The location to the main lobby can be hard to find at first because it is in the back. The pool is a bit cold, even though it is supposed to be heated.

The decor, rooms, gym, location, service was amazing! The best hotel I've stayed at in China! The service was next level. The cocktails at the lobby bar were incredible too. The breakfast was so good, love how you can order off the menu and order several dishes as well as choose from the buffet.

I'm a vegetarian so more vege options on the in room service and hotel restaurant for dinner would be great. But Shake Shack is close by which has vege options.

Having been going to Shanghai in the past 20 years and have stayed at many five star hotels, I now think Puli Hotel & Spa is my favourite hotel for its impeccable facilities and thoughtful service. The staff is always welcoming and helpful, from the bell boys to receptionists to bar tenders. Also, I had the best margarita mixed by Eden, a brilliant, young and pleasant mixologist at the bar.

can’t think of anything

The Puli is an exceptional hotel. Every detail is superb. The perfect bathtub next to one of the giant windows has a proper pillow. Can't make it up. Do not miss the pool. It's epic.

It is very expensive. If you stay there, plan to spend time and take advantage of the amenities, especially the swimming pool. The gym has decent equipment but I would only give it a B-.

Always wonderful and had not been back since the pandemic and the Puli was as good as ever. A great business hotel also as a great lobby for coffee.

Always fantastic. Nothing at all.

Very convenient location, spacious room with excellent view, very good SPA and facilities, very clean. The staff is helpful, speaking English, arranging anything you might need, taxi, deliveries etc.

Breakfast wasn't as I would expect from such hotel. Very limited menu and not worth for the money. Still tasty though.

The staff went above and beyond to welcome us for our honeymoon. They executed all of our check in requests and more! The staff was accommodating, friendly, and helpful. I couldn't have asked for anything more!

I couldn't figure out how to get to the gardens, but that's a me problem for not asking! Everything was fabulous.

The hotel is good design, the staff were very helpful went above and beyond, the location is convenient with easy access to the metro lines 2 and 7, a number of restaurants and shopping within a short walking radius

Ordering taxi/car service from the hotel we would have to wait a long time, and would end up just ordering ourselves.