Everything. Especially the staff - front desk staff Ms Paola, Mr Leonardo and Mr Andres were very helpful. Front Desk Manager Ms. Jineth was exceptional. Hotel has a beautiful restaurant - Cornelia. Excellent ambience and excellent break fast. Restaurant Manager Mr. Guillermo Castano was very friendly and the other restaurant staff (Chefs Mr. Isauro and Mr. Hector; Waiters: Mr. Edwin, Mr. Juan Camilo ; Waitress: Ms. Jacquelene, Ms.Laura and newly joined Ms Natalia)treated me like their own family member. I got an opportunity to meet HR manager Ms. Johanna Hincapie who was very friendly. Also so many other executives, especially the house keeping staff Ms Carolina and Ms Erika and who were very generous. Self stayed here from 26th November to 14th December 2022. IT System Manager. Andres Fernando was very helpful in sorting out any IT related issues.

None

Breakfast was very good, and when I asked for something out of the menu they meet my needs Restaurant have good food, good ambient, there is a live band every night, and staff service Specially Gabriel Gutierrez and Guillermo Castaño were exceptional on good attention Breakfast was very good, and when I asked for something out of the menu they meet my needs. Especially Gabriel Gutierrez and Guillermo Castaño were exceptional on good attention

I didn't like once having breakfast I asked for some jelly I received a negative and bad actitud from one of the girls from the staff service. The good thing, the manager Guillermo take into consideration my experience and I received a better service.

Everything. Especially the staff - front desk staff Ms Andrea (was exceptional), Also Mr Leonardo and Mr Andres were very helpful. Front Desk Manager Ms. Jineth was exceptional. The bell person Mr. Mairon who was so friendly. Hotel has a beautiful restaurant - Cornelia. Excellent ambience and excellent break fast. Restaurant Manager Mr. Guillermo Castano was very friendly and All the other restaurant staff (Chefs Mr. Isauro and Mr. Hector; Waiters: Mr. Edwin, Mr. Juan Camilo ; Waitress: Ms. Jacquelene) treated me like their own family member. Also Ms. Dayana Durango Commercial Executive. I got an opportunity to meet Corporate General Manager of Bluedoors - Ms.Angela Fonseca and she was so down to earth person. Also so many other executives, the cleaning staff and all other staff who were very generous. Self stayed here from 19th September to 28th October.

Everything was exceptional

The room was really nice and has decent drainage. There is a big problem in colombia with drainage, especially in Medellin the water pools at your feet, but this place was good. The room I had was great, but please get more staff for the front desk since there was only one person working it and I had to wait a long time for service and questions. They helped me with hailing a taxi, since I did not have phone service which I grateful for. This is the most stressful thing in a new country when you arrive without service, the WiFi was excellent too! I can recommend this place if you're in Bogota.

The check in time says that it is 3pm, but it took them over an hour to prepare my room which was really annoying. A nice hotel like this shouldn't have people wait for the room. I also heard 'sensual' noises for half an hour from the room next door in the early hours of the morning, which I later saw labeled as a room for the staff.

Everything. Especially the staff - front desk staff Ms Andrea, Mr Leonardo and Mr Andres were excellent. Front Desk Manager Ms. Jineth was exceptional. Also the bell person Mr. Mairon who was so friendly. Hotel have a beautiful restaurant - Cornelia. Excellent ambience and excellent break fast. Restaurant Manager Mr. Guillermo Castano was very friendly and All the hotel staff treated me like their own family member. Also Ms. Dayana Durango Commercial Executive. I got an opportunity to meet Corporate General Manager of Bluedoors - Ms.Angela Fonseca and she was so down to earth person. Also so many other executives, employees who were very generous. Self extended stay until this month end.

Nothing. Everything were excellent

nice clean room, good size washroom with high quality shower gel, shampoo, handwash, they also provide items like toothpaste/saving razor to buy in the washroom, 20 min walk to big Andino mall and the area felt safe even at night, decent breakfast with live cooking of omelette, good range of fruits, lovely staff at the restaurant

breakfast area is cramped, not enough water pressure in the shower, there was also a leak from the shower roof, street outside the hotel gets choked quite often due to roadworks at 50m, so I would generally get off the cab well before and walk

it’s part of the luxury suites chain and so the suite is quite nice.. kitchen, good bathroom, good bed.

the suite, while clean and comfortable was a little austere and the engineered flooring around the sink and bathroom was suffering from its surface peeling up so that you Gad to be careful not to catch your foot on the edges. there were signs of the need for a variety of minor repairs mostly related to water damage. All these things could be easily overlooked if it weren’t for the catalyst: a particularly “tip pushy” staff member who would stand there with his handout every time he came to do his job.. That alone left me slightly disenchanted with the hotel.

Everything. Especially the staff - front desk staff Ms Andrea and Ms Jeneth. Hotel have a beautiful restaurant - Cornelia. Excellent ambience and excellent break fast. Managers Mr.Gabriel Cano and Mr. Guillermo Castano treated me like their own family member. Also Ms. Dayana Durango Commercial Executive. I got an opportunity to meet Corporate General Manager of Bluedoors - Ms.Angela Fonseca and she was so down to earth person. Also so many other executives, employees who were very generous. Self extended stay until this month end.

Nothing at all

Great hotel in Usaquen, high standard room and services with a very kind and professional staff. Ideal location for family and kids; the hotel also has a lot services available such as laundry and luggages storage. So we were able to leave our luggages yo visit the city all day before or flight in the evening. The hotel is in a safe neighbourhood and near parque 93 and Usaquen attractions, local activities (Sunday flea market, churches...) We would definitely recommend this hotel

Staff consistently kind and exceptional room service.

Hotel Bluedoors demanded an extra 20% upon check-in, despite the confirmed total from Booking.com. This unfair overcharging left me feeling deceived and frustrated. Transparency and fairness are vital.