I have been to plenty of hotels in Bogota before, mostly 5 star properties, but the vilar america beats them all. Employees are super friendly and accommodating. Location right in the middle of Chapinero is excellent, in a quiet side street, yet many shops and restaurants, ATM machines and other services in the direct vicinity. My apartment was huge and offered a big terrace to sit outside. It was equipped with all the amenities of a 5 star hotel, yet at a 4 star price. The 4 star suites by vilar america is managed excellent and they spend a lot of attention to details from a variety of pillows to choose from to bedside lights, to anti-slippery rubbers in the (rain Forrest) shower. Fully stocked minibar and lots of snacks at decent prices. You can buy and activate a Colombian SIM card for your mobile right at the front desk. I travel a lot, but this was the most impressive 4-star experience in a decade...

Located on a quiet street a couple short blocks away from congested area. Ideal place to stay. Hotel was as expected. My suite was very large. Bed was comfortable with higher quality linens which was a pleasant change from what I'm used to in Bogota. Lots of restaurants, shops and nightlife a short walk away. Decent breakfast featuring omelettes cooked to order.

Shower head was unusually low. I am 5'10" and I barely fit under it. Water never got hot, just really warm, it was acceptable but barely. Photos of breakfast are greatly exaggerated. Those giant Costco-sized croissants they feature in their photos are actually tiny baby croissants the size of your finger. And the fruits are much less appealing in person than the photos.

The location is absolutely amazing and the rooms I had were incredible. The facilities in both rooms meant you could have prepared a meal using the local markets for supplies. The birthday and romance package? WOW!!! it was STUNNING!! and was far better than I had thought when booking them. The staff were incredible and went out of their way to help

If i had to be very picky, it would be that with breakfast it would be nice to have more of the options, like the yoghurt with fruit, available more or vary the breakfast options a little more. But what they did have was very nice!

It is conveniently located, close to many restaurants and bus stops. The apartment was spacious and clean with a nice balcony (although we didn't use as often as we wished because it rained a lot while we were there). The people who work there are very sweet and helpful. The breakfast was better than expected - somehow, it hasn't gotten good reviews. It may not be outstanding, but it is definitely more than just serviceable.

I had to reconnect to wifi often (and it asks for the same information each time). Once connected, the connection was good and fast.

I loved the location and the spaciousness of the apartment suite I stayed in. The apartment had a spacious balcony and modern kitchen appliances. The king bed was very comfortable. The staff are wonderful, always attentive to help and very courteous. Breakfast was plentiful and varied. Very yummy!

Brilliant location. So many cafes and restaurants around. Shout out for the small restaurant on the corner offering lunch menu of soup/fruit + mains like chicken leg, or pork. Very spacious two-bed apartment. Comfortable beds. Nice staff.

A bit noisy outside of our room. The stairway can really echo.

Very comfortable bed Helpful, friendly staff Good continental breakfast Safe location

I booked a room with a kitchen so I could cook, but it was very out of date (different from the pictures) and had almost nothing to cook with.

The apartment is huge and very comfortable. Breakfast is really good, with fresh fruits and juice…

A water boiler or coffee machine in the apartment would have been nice.

Excellent stay. Clean, comfortable, spacious room with a kitchen. Nice to have daily cleaning service and all of the staff were friendly and helpful.

Nothing.

the service

when we took showers the water went everywhere including outside of the bathroom area due to poor canalization for the water to drain properly