Room, staff, location

1. The hotel charges for coffee in room after you use the first small batch of 2 capsules of coffee. It makes no sense as coffee should be abundant to all guests, at all times without extra fees in the country of coffee. I talked to the staff and they said it was a “corporate” decision but they will pass my feedback. I hope they change that because it is annoying for such a simple pleasure. 2. Showers are slippery. I forgot this issue as i have stay multiple times and i didn’t bring flip flops. It could be dangerous if you don’t pay attention when stepping into shower. But i love this place. Staff is awesome, nice, polite, and always willing to make you feel welcomed.

This is the boutique hotel you want for a business trip. With an excellent restaurant which is part of it, you get a great space for breakfast, but also, they have a great selection of world wines, that you cannot find in other hotels. The staff is superb, and you can walk to a lot of fine dining restaurants and shopping. I'm definitely returning on my next trip to Colombia.

The room didn't have curtains, only a roller that was too transparent to a lot of light got in at night. It could have been better having a decent blackout.

It’s a really nice located hotel, the staff is very friendly and professional, room is spacious with simple, nice decoration.

* I am not a big fan of breakfasts that you have to order. It was always delicious, but the choice is limited and it takes a while to get your food, which at least once stopped me from eating there because I could not wait; * It is common for hotels to provide at least one free bottle of water per day, but here you have to pay for it (and it is not cheap).

Comfortable, quiet and spacious. Lovely boutique concept, ideal for couples and those that want to be near restaurants and entertainment but not in the middle of the noise. Breakfast was good in a cozy, classical restaurant. Staff was helpful and always friendly.

Could use some improvement of the lighting in the room, especially by the lavatory. Replace the iron chairs with a comfortable couch. The iron chairs were cold most of the times making in unpleasent to sit on.

Excellent room- very spacious and better than photos you see Posh location

Unwelcoming staff at check in! No information given about the property or anything Terrible breakfast and poor service at the restaurant Shocked that despite a great property, the service levels didn’t match up

The friendliness of the staff, the location as you can easily walk towards great restaurants (one is then located at the hotel), the cleanliness of the facilities and the bed was quite comfy.

Although most of the breakfast was good, the juice tasted not fresh as existed but either it was bought in bottle or had been squeezed for a while as it was bitter. Otherwise it wouldl'd be a perfect experience.

The staff is super kind and helpful. I have never been in a hotel with such a great attention. I had cold during the night and they provided me a mobile heating. The facilities are great and it is super well located. They have one of the best breakfasts I ever had in the restaurant located downstairs and that place also have amazing food

Everything was perfect

Great location, everyone is so friendly and helpful. We arrived pass midnight, two people greeted us at the front desk. Room is big, lots of space and very clean. Bed and blanket are so comfortable :) Highly recommend! Will book again.

Didn't give 10 is because the sink is outside the bathroom... and too much force so the water could easily spill out. Not a big issue though. And no heater, can get a bit cold in the room. (They do provide enough blanket, so for sleeping we have no problem)

The facilities are excellent, the location is great and the breakfast is unbeatable. Also, the bed is super comfortable.

I loved the first room I was given. But I had to work while traveling and the WIFI in that room was not working well. The hotel moved me to a different room which felt smaller (the bathroom was smaller and the bedroom was tighter too!). I felt somewhat downgraded for their lack of good wifi in all rooms (or the lack of an ample business center), which was kind of a bummer.

Our room was spacious and clean, and the neighborhood is quiet and easily walkable to the Zona Rosa full of wonderful restaurants. Breakfast was great and the hotel restaurant is fantastic and has a great wine selection as well- we enjoyed nightcaps here twice. The staff was wonderful, always willing to call us cabs- the ride is about 20 minutes to La Candelaria neighborhood.

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