Hotel Aurora Plava Laguna

Personal, clean always.

Together with our room was people who listen music very loudly. Smoked was all around our room. We have children’s and that kind of naigbhors not ok. Administration must to put clients with children’s and that who always drunk, smoked and listen music loudly to not put together.

The breakfast was full of options. The staff was friendly

It was dirty. Our room was above the ventilation and was constantly noisy. The bathroom roof was destroyed and full of spider webs. There were no ventilation inside the bathroom. The air conditioning was locked for the whole hotel and our thermostat was not working. The towels were dirty and we had to ask MULTIPLE times to have them replaced with clean ones. They didn’t wanted to play a football match on the TV inside the lobby bar for us. The coffee machine was terrible on breakfast.

Nice hotel ( old but nice ), with own garden, beautiful see, pool, bikes......Hotel is old and would need a renovation, but it is clean incl. hotel rooms. There is nobody cleaning the garden ( full bins the whole day ), nobody cleans sun beds and umbrellas....Restaurant is huge - meal is not very good - quite a good choice of everything, but cooked in very bad way ( all the meat - even a tuna fish - is very tough and dried....), the restaurant staff is very unpleasant ( there was just one older man - do not remember the name - that was very nice and a lady called Elena - she was the only one who was able to make a good coffee at the lobby bar ), the rest of the fb staff ignores you, never smiles and starts cleaning and closing part of the buffet 40 min before the end of dinner.... the reception staff and housekeeping is very nice and kind.

The beach, room size and room location. Food selection during meals. The location is great, lots of space, never crowded, unless you are one of the beach umbrella hogs.

Ants in the bathroom. Dinner from 18:00 to 21:00 should be offset by one hour (19:00 to 22:00). Why a single room key instead of a pair of them? Air conditioning controls in the room were a bit quirky, we treated them as an on/off switch, despite there being a knob to set the desired temperature - it disregards the setting entirely (you need to choose between being hot or being cold).

Cheerful and positive Staff Good value for us.The Bar service was excellent. The Pool area and lounges were wonderful. Lovely sitting areas with comfortable furniture Rooms were very spacious with lots of storage So close the the ocean.

We felt some of the hot food was repetitive. Many sauces and seasoning on meats were too salty. The red wine was not very good, definitely too tart. Our shower was very hard to use, the low shower head and the narrow deep bathtub.

We were at the end of the summer. The Hotel is much more better, than we expected. the rooms are clean, tha staff is nice, and you can always find something nice to eat. The evening programs are fun. We had a very nice week there. The sea is very close, and the pool is clean.

Some guests simply could not behave, like takeaway fruits and food from the dining room, or leaving empty glasses all over the grass. The staff was very patient and never rude with them. It is not the Hotel's fault, but it was sad to watch.

Love the Hotel its spacious.

Room telephone wasn't connected and couldn't call front desk to complain about people partying outside of the hotel well into the night 2 a.m. folks were screaming, yelling, partying... Hotel staff should have managed this and guests having to complain. Complete disregard for Quiet hour.

Friendly staff, good food, newer crowded during meals, location -close to the beach,

if you have a room facing the park it is very noisy at 5:30 am, ( dellivery services) it’s impossible to sleep after 5:30 am you can hear other people in the bathroom (poor isulation, no privacy) Too much plastic for drinks Dirty sunbeds Evening programme should be better ( music like 30 yeaes ago)

Beach was really close. It is concrete but water is clean. There are a lot of sunbeds available. Hotel swimming pool is great for kids and there a rea lot of activities there. Food is excellent with a lot of options for every meal.

Room cleaning isn't really consistent and the towels and of best quality.

Still good location and great attractions. Especially loved the evening shows (mostly by the kids). Like the service both in house and out at the pool.

Room was on ground floor, unfortunately all noises could be heard from upstairs. Towels were not replaced in the middle of our stay for aome reason for 3 days - maybe rooms maid was too occupied? Too less sunbed on the beach - or maybe too many people blocking those with their towels... Quite annoying habit.