The best hotel in Protaras by far! No picture can reflect the panoramic magic vision of this location! true heaven on earth! Planty lucid dreamy beaches beside the hotel, pools are big, warm and beautiful, the food is absolutely delicious! 5 gorme theme restaurants runs by the best sheffs in Cyprus (Argo restaurant will blow your mind! ) Plus surprisingly rich and tasty buffet (with the best view) morning, noon and night.. prepare to eat a whole lot! Many facilities, entertainment (shows and games), bars, caffe, creperie, smoothie bar etc to keep you busy and pampered, planty of sunbesds with parasols (the hotel was fully booked and still there were a lot of extra sunbeds), everything was perfect but the real reason I will return to Cavo is the stuff! Best customer service there is! They heard I had a birthday and I was showered with love, gifts and upgrades, made me feel like a princess! Nicholas the kindest supervisor did above and beyond (even on his day off) to make sure we are happy and satisfied, Yulia and Stefan the legendary bartenders that work the hardest to keep all guests in a perfect vacation mood, the best time was at your sirena bar! Sweet George that made our dinners at seaweed and stonegrill restaurants amazingly special! Dear Verana that kept our room spotless every day, and all the other grate stuff that amazed us with the best customer service we ever got! , Comfort, Christian, Nicolas, and really everyone! Highly recommended

You can book from booking all inclusive, but it will not include the a la carte restaurants, only if you book directly from the hotel you can choose ultra premium all inclusive plan to enjoy almost everything included..

Cavo Maris is a lovely hotel. Very clean and very accommodating staff. The food was fabulous, 3/4 family members were vegetarian and sometimes there wasn’t very child friendly vegetarian food, the restaurant staff were brilliant and made sure we could order something which was great. All staff members were polite, professional and just so welcoming. The children (9 & 11) took part in some of the activities (bowls, darts, mini golf, tennis, cookery, pottery) so there is a bit going on for them, they did get a bit bored after a while though. We took our fire stick and that was helpful in the evenings when we came back to the room as we could watch Netflix. The hotel was very safe, we didn’t mind the children playing with their friends around the complex and also going back to the room by themselves. Our room was above the restaurant so could be noisy in the evenings with the various entertainment, we took our wave sound machine which I’m so pleased we did. If you find the bed hard ask for a topper, well worth it. I also got a feather pillow which was a god send as the pillows are quite firm. All in all a lovely stay and we would thoroughly recommend. Watch out for the long haired ginger cat, he scratches but is quite gorgeous so we forgave him. the short haired ginger cat (we called him Mittens) is just gorgeous and such a friendly puss.

noisy at night, all inclusive is not all inclusive, it includes a small selection which did annoy us a bit although all the buffet food was very good and we found drinks which we did like.

We usually visit Cavo Maris every year but missed last year as we felt the rooms were just not up to par. We gave it another go this year as we heard the rooms have been fully renovated and WOW! I wouldn't be surprised if they earn a fifth star soon as the rooms are now exceptional. This is probably the best hotel I've stayed in now. As always the staff are amazing, the breakfast is excellent and cleanliness is always 10/10. Special shout out to Christakis at the Kafeneio who works tirelessly and is always so friendly. Can't wait for our next stay.

Nothing

an unpleasant incident took place - my sellphone was stolen in the dining room on the first day of arrival. The hotel administration is certainly not to blame, but please take note.

We really liked the food that was served in the Buffet. We did not visit the other restaurants, as the basic buffet was so good. The location by the sea is also great. The view from the room is fantastic. Outside pools are also very good, a lot of place to stay and relax on the hotel premises with great views and atmosphere. The room was very clean, houskeeping is great. We liked the sea next to the hotel. Generally a good value-for money choice for an All-inclusive vacation.

The inside swimming pool is small and not warm. Sauna is small, and is not included in All-inclusive package (costs 20 EUR to enter for 30 min). The reception front desk hang up on us twice when we called them to speak about our airport transfer. They were not helpfull to us when our neighbours were smoking (although I was with my pregnant wife).

breakfast was a vast array of selection with even real honey comb offered, more than anyone could eat. beach is just 50 meters away one can sit round the pool or sit with the view of the sea away from the pool noise. one needs a taxi to get to Protaras center strip but oif you feel like a picturesque walk one can walk along the beach path all the way to the strip which takes around 30 minute and is around two miles, but well worth the beautiful seeing secluded beaches and glass clear water

some tourist told me they complained that their white swim suits turned green in the swimming pool water, complained to the staff and got an upgrade. But me having had the same issue when I had little kids I found out that it was the NIVEA kids 50 sun block spray which has a slightly blueish colour. this cream destroys all white coloured swim ware making then having a green tinge that does not wash out

Location very nice, rooms renovated and spotless. Restaurant options within hotel very good.

We were assigned 2 rooms mountain view (parking lot) on the first floor. Unfortunately the busses that arrived in all hours of the day to drop off new customers were parking right under our balconies. We were all woken up many times between 12 am and 6 am because the buses did not turn off their engines amd was extremely loud and disturbing our sleep. When we asked for a late check out to rest a bit, (ie. Late meaning till 3pm) the reception ladies wanted us to pay another 40 euro per room. I find both unacceptable, and it's a pity as we live in cyprus and easily would have been repeated/return customers.

The service was amazing. There were a lot of varieties of different food for lunch and dinner. Almost every day it was a new lunch or dinner theme (Mexican, Chinese, Moroccan, Indian etc.). The room was clean with great facilities. The pool was great with a pool bar that was amazing. The location and whole environment is very lovely specially for families with kids. There are a lot of activities for kids and adults. Outdoor activities include: tennis, table tennis, billiards, mini golf and of course the beach. The beach is wonderful right in front of the hotel. They also have an amazing spa and indoor pool, as well as the gym. The evening program and music was wonderful and very relaxing. The hotel is well connected with Protaras center and Fig tree beach as well as Ayia Napa, Nissi, Makronissos beaches and waterworld waterpark. You can go around by the local bus or taxi.

The beach towels that we received every day were quite dirty, they should be cleaner. Also the extra bed for the child wasn’t very comfortable and was very small even though it’s a child bed, it should be bigger.

Amazing location. The view from our room was breathtaking. The pool is great, large and deep. It has a very nice pool bar too with very good cocktails. A nice playground, very good restaurants and bars (we were in love with the Italian restaurant and with the sushi bar). Everything outside is well mantained and very clean. Honestly, we were scared after reading the bad reviews regarding the food, but everything was just fine.The breakfast is good, with lots of choices. The dinner is also good, not that many choices and it gets a bit boring if you're staying more than a week. The beaches nearby are nice. The stuff is absolutely amazing, so friendly and helpful, especially in the buffet area. We felt really welcomed. We are already planning to book a room in October, so we were definitely happy with our stay here, dispite the small inconvenients.

The room was a bit small and the bathroom (especially the bathtub) was depressing. It definitely needs an upgrade. The cleaning ladies did a very superficial daily cleaning, under the bed was still sand and dirt. Even if they are a very good idea, the bunk beds looked pretty bad, they gave you a strange prison or hospital feeling... I'm sure there are many nicer looking ones. But overall, as we didn't spend so much time in the room, these aspects weren't a big issue for us.

Compact and comfortable room, with balcony and great view of the sea. The location was nice and quiet, next to a few different small beaches. Excellent snorkeling in crystal clear waters! There were quite a few options for food and drink - though would recommend exploring places to eat beyond the hotel too. The staff were generally friendly and helpful. We had no problems with parking.

Restaurant options were OK, but not sure they were much better than all inclusive options. Digital room service option didn't seem to work as expected.