Everything was simply perfect! Highly recommended. In my opinion it exceeds the scale (it should get more than 10). The apartment is very stylish, well equipped and finished to a high standard. All rooms are huge, this vast space additionally adds to the charm of this apartment. The bedroom is cozy and nicely finished, beds are very comfortable, It was really quiet at night despite being so close to city center. Moreover, the apartment I booked had a sauna in the bathroom, which is quite rare. The bathroom itself is beautifully finished and is also spacious with everything you need and more. The apartment also has a kitchenette and a minibar and there are large wardrobes at the entrance, which is very practical. Generally, the whole place seems like its has been very well thought out. I haven't felt so comfortable in a long time.

Nothing.

Large Appartment with full kitchen incl. microwave and oven. Very clean. Large bathroom. Hairdryer available. Mood lighting on ceiling with LED colours. Bedroom has air conditioning, but not working for heating.

No hot water in shower at 3 a.m. Cutlery only for two people. No drinking water on arrival, bad if arriving during night. Missing another mirror, closer to face. Only one radiator heating available near bed, was cold due to size of apartment and no extra door between rooms to keep heat in room.

The property was conveniently located in the middle of the shopping district, was warm and clean, had a real charm and the staff were extremely helpful. The brekkie was in the hotels restaurant and the staff were super friendly and accommodating. The hotel had a little kitchen but we didn’t use it’s there were heaps of great quality restaurants within a 3-5 minute walk and under the hotel. Thank you for your hospitality.

Nothing- it was a real surprise and lovely.

Be aware that this is self-check in hotel, which I completely missed. Despite this oversight on my end, it's adjacent to their restaurant with wonderful staff, who helped hold our luggage and get us in touch with the owner. Very much appreciate that housekeepers later took our bags up to the room. Very large space. Great option to stay in Ostrava!

The hotel is perfectly situated in the center of town, making everything easily accessible on foot or by trolleybus (several stops nearby). Self check-in was easy, the room was spacious and clean and had all necessary amenities.

The buffet breakfast, paid for separately, was rather limited and not always timely replenished.

The room was big and nice, with separate kitchen with kettle and free tea/coffee, big fridge, electric cooker and utensils, at superb location right in the city centre. We booked few hours before our arrival and they managed to arrange a bed cot for us in that short time without any problem. Check in was via access codes, easy and smooth.

There is no parking at the hotel, however there is public parking available just round the corner, which is free after 6pm and on weekends. The lift is tiny and to fit our baby pram in was a bit of challenge and adventure. Although there is a big fridge in the room, there was no minibar or soft drinks/water bottles.

Great location (provided you do NOT come by car, since the spot is in the car restricted area) - we had a great overnight stay during our bikepacking weekend in Northern Moravia. Fully automated check-in, privacy. Good sleep quality.

Lift in the building is bit narrow and clumsy to use. I imagine there might be pretty warm inside during hot summer season.

I did not have any breakfast but I have been to the hotel restaurant. It is nice place with friendly staff. Food and drinks were tasty. Only minus was the self service and the ticketing system which is something we did not get at all.

We liked everything! Only little detail is that in my humble opinion it should not be called hotel since it does not have any hotel facilities such as reception, lobby, sauna, wellness, bike rental, garage, swimming pool etc. It is more like apartments with self service check in. It is nice though but it is not hotel for sure.

The location, The room was spotless and massive! Having a fridge.

It is called a hotel yet is not a hotel! I book hotels to avoid the "air bnb" style experience, but this was exactly the same... The kitchen wasn't fully equipped. No cleaning service or other things you'd expect in a hotel. Low pressure in the shower. For a room so big with a kitchen, there wasn't really a place to eat (a low coffee table?) and the beds were very small.

Great contact with the landlord - even though we never met in person, I got all the needed information quickly. I highly appreciate the flexibility with the booking = despite unexpected technical issues with the originally booked room (not hotel's fault), we were upgraded to a bigger room. What else - great location, super clean, modern rooms. Double thumbs-up :)

Can't think of anything :)