Very comfortable location near to the city center, all the sightseeings are in walking distance. Railway station is also close, ~15 min. Cozy room, very clean, with minibar, TV, terrace & everything you need. Excellent breakfast, parking available (but you should request it in advance & be aware it's rather narrow garage, so you have to be ready for a bit of claustrophobia)

May be just the staff at the reception desk could be a little more friendly & ask something like "how did you like staying at our hotel?" or "how did you like the city?"... but that's just my subjective opinion, all was good enough.

Comfy beds, lovely large pillow. Location 10 minute walk to Old Town, past supermarkets, shops bars and restaurants. nice large veranda, breakfast was nice, coffee for filtered wasn’t that bad (in a coffee snob).

Only negative is the Spa. My friend and I may of misread it, but Spa is private only, so at cost. guests cannot just use it, like any other hotel that promotes there is spa facilities on site. thus was really disappointing as we choose this hotel over others because it had the spa facility. Refused to pay the £20 each to use it.

The hotel is in a good location to access transport and the sights. The hotel was clean and the room a good size. Continental breakfast was nice with plenty of choice. Staff were helpful and friendly. We used the spa facilities, which although you have to pay for were reasonable and you get the area to yourselves.

Would have liked more local information available in the room. Not everyone uses technology so if you do not use smartphones to access information and maps it could be a little tricky to navigate your way around as information is not readily available in other languages.

Hotel is located just off Wenceslas Square so there is easy access to Prague's historic Old Town and the Vltata River. The hotel staff are friendly and helpful. The breakfast is plentiful with a large selection buffet. Rooms are clean and the bed comfortable. Celebrating New Year with staff and guests on the roof terrace was amazing.

The room (December) was very hot but when the windows were open the building opposite was noisy with residents smoking. We paid for a balcony, that was small with no view so not worth the additional cost. This was just a reflection on our room location not the room itself.

A small walk from Wenceslas Square, the outside looked lovely but the interior even better. Free dressing gowns and slippers and a minibar fridge with enough space allowing us to add our own drinks. Great size room and a good selection room of toiletries in the bathroom. Breakfast was wonderful, lots of choice. Friendly staff all throughout our stay and a safe luggage room.

*The staff was very friendly and helpful, offering us information about attractions and helping with everything we needed. *The location of the hotel was great. We lived a few minutes walk from Wenceslas Square and about 20 minutes from the Old Town, with good tram and metro connections. The street itself was relatively quiet despite of the central location. *Overall, the room was comfy (except for the AC) and had everything we needed. There was a daily clean up of the rooms by the staff.

*Three days out of five there was an issue with the key cards for our rooms, and we had to go down to the lobby to fix the issue three times in a row. It seemed that every time after the cleaners made out the room, the cards were nullified. *The air conditioning in the room wasn't of good quality, and we could not adjust our desired room temperature when there was 29 degrees outside. *The minibar in the room was stuffed with drinks that the hotel offered for a fee, because of that there was not plenty of room for food that we brought and wanted to store there.

Excellent breakfast and room. Guests also have access to an outdoor area with tables and chairs on the top floor which we used to have lunch. Hotel is well located - around a 5 min walk from the nearest tram stop and 8 min from the nearest metro stop. The location is very central - we went around all the main Prague tourist locations and were never more than 20 min away by tram/metro. Staff were very helpful as well. We had to leave very early one day for a tour and they were kind enough to prepare a packed breakfast for us since we would miss the breakfast hours.

A minor point - but the room we had didn't have easily accessible electrical points by the bed making it difficult to charge devices and keep them accessible by the bed. There were plenty of electrical points near the TV.

Very clean room and bathroom. The cleaning lady cleaned the room and the bathroom daily. water boiler for coffee and tea on the room. Quiet room. Helpful staff at the hotel reception and very polite

Quit small room. Very small balcony. Impossible to stay 2 people. The mattresses a bit too soft for my taste. Even the breakfast is varied, it was almost the same in all four days we stayed in the hotel. My opinion is that taking into consideration the hotel facilities, it is a three stars hotel not four as it is ranked.

Good city centre location - able to walk to attractions but also close to metro link. Quiet room at back of the building. Good breakfast selection. Staff pleasant & helpful. Would stay again.

Air conditioning temperature control didn't seem to work very well - room was too warm at night. Only one complimentary bottle of water supplied for a 5 night stay - could have been a bit more generous as presumably there could have been 5 different one night bookings each with a new bottle! No decaff coffee option and not enough pods of milk supplied for each to have a white coffee.

Well located for museums and Wensleslas Square end of the town. Communication of booking process was excellent. They were accommodating of flexible needs to share room with grandchild for my 2 separate stays / bookings before and after family wedding. Buffet Breakfast was good with several choices.

Although hotel generally well maintained and clean the floor in the room was in need if resurfacing which made it look dirty. It was very clean on our first stay and well serviced and quiet. On this my second stay (same room 2 days later) I had to report that housekeeping had forgotten to clean the floor. There were small clumps of dark black hair in both the bathroom and bedroom. (I am blond so room let out between my stays or housekeepers own hair).. The Receptionist did apologise and said she would report it to housekeeping.