The location was great. The National Museum is right across from the hotel, the metro station (if needed) is beside the hotel and the bus station is a short walk from the hotel for airport transfers. The rooms were spacious and clean and tidy. The hotel itself was very quiet and although we had a city view we didn’t hear any road noise below.

The hotel bar wasn’t open any evening/night we were there (Sunday-Wednesday) which was disappointing. The temperature in the room was too warm and quite uncomfortable to sleep in. The fan didn’t seem to be working as it didn’t cool the room at all. We had mentioned it at the front desk however the temperature of the room stayed the same for the duration of our visit.

The property is in an extremely strategic location. Above a metro station, 10 minutes' walk from Prague's main station. 15 minutes' walk from the historic center and in front of the National Museum. The staff is very friendly and helped us save a lot of money on the return taxi (they took care of everything), which cost around €30. The cleaning service is extremely efficient; leaving the room at 9:00 and returning at 14:00 for a short rest, we always found everything ready. Just around the corner, you're on one of Prague's most important streets with, I believe, more than 100 places to eat or buy anything you need. The hotel, in general, has a beautiful lobby and corridors, and the room is also nice. The bed is very soft, as are the pillows. The room is equipped with a minibar, a kettle for instant coffee and tea. The shower is very nice. The desk is spacious, and there is also a large wardrobe with a built-in mini-safe. Overall, I am very satisfied.

Some tiles on the bathroom floor were loose, which wasn't a problem for me, but I know it might bother some more particular guests. The hairdryer isn't very efficient; it takes a bit of time to dry hair. Actually, there isn't much that I didn't like.

We looked at so many Prague hotels and are so happy we settled with the Occidental. It’s a fabulous hotel in a great location. We were given an upgrade and had a wonderfully spacious, extremely clean room overlooking the museum. Despite the busy road beneath us we heard nothing except the odd siren. I’ve never stayed in a hotel with such good soundproofing! No sound from any rooms either. And not forgetting the great buffet breakfast! A lovely dining area, never too busy and always delicious and kept well stocked. Last but not least all the staff are very friendly, helpful and obliging. Could not ask for more in a hotel. We loved Prague, in part thanks to this hotel! Thank you!

Nothing!

Probably the best city hotel I have been on and I travel to various cities alot. Good location to the city center, but hardly any noice from the outside traffic. Staff was awesome, good variety of the breakfast buffe. Close to a conveiniant store if you want snacks or stuff the hotel didnt have.

Hmmm, well it was quite hot during my stay there so a pool would be nice. Bed blankets were a little too thick for me but those are minor complaints that doesnt really matter.

The view of the National Museum from the room was worth the cost of the room alone. Also, the room was extremely quiet even though it is on a street with a lot of traffic and was in a busy part of town. The staff were wonderful and helpful and the daily breakfast was a great and affordable way to start off the day. The hotel is within walking distance of most of the major sites and the metro is right outside the entrance. The train station is about a 5 minute walk.

The only minor glitch was the television set which did not turn on properly. We always had to reset it (I think it was an internet issue).

The breakfast was very nice with a plenty of choices. The room was nice, comfortable and very clean. The staff was very helpful with anything we needed. One of the most important things I liked, was the fact that one member of the staff was deaf. I was raised in hotels due to my parents job and this is the first time I see something like that, even if my parents used to work in huge multinational hotel companies. It is very important for a company to give working opportunities to people with that kind of abilities. Well done to both the company and the staff member (she was great in her job!). One of the best hotels I have stayed to (probably the cleanest), from a value for money perspective and from a location point of view (much better than staying in the old town). I will definitely recommend it to everyone that will ask me where to stay in a trip to Prague.

The only negative was the fact that the facilities were a bit old.

Modern, clean room with all you need. This was our second stay at this jotel.and would recommend it any time. Excellent location right in the city centre, all close by, restaurants, grocery store right below the hotel, as well as a subway station.

No big complaints, perhaps just a couple things to mention. The room was a bit hot despite the AC being supposedly on. Didn't seem to cool the room no matter what the setting was on. The other thing I'd mention was the bed mattress. Large comfy bed but it has two single mattresses pushed together. They don't quite stay together with two people sleeping on it as a couple. But don't this make uou stay away from this hotel. It's worth it.

We had a special stay at the Occidental for 3 nights. It's right on Wenceslas Square, next to the Museum metro stop, and not far from the main train station. We'd booked a family room which pleasantly turned out to be connected adjoining rooms. They were very comfortable, well appointed, and well sound proofed. The staff must have noticed that it was my birthday, and they left some cake and champage in my room which really made my day.

Can't think of anything to fault.

The location is very good next to the National Museum. Old town is 15mins walk. the hotel is close to the shopping street. we booked a family room. Which is two connecting rooms, both rooms had view of the national museum. The gentlemen in the reception were very friendly and helpful.

The air conditioner in the rooms were very bad we couldn't sleep during the night. when complaining to the lady in the entrance reception she was accusing us that we open the windows which we never did. This lady was very rude and we didn't like her attitude at all.

The breakfast buffet was delicious, and the staff were friendly and helpful. The location is great, and the hotel is lovely and clean. The room was a good size, the bathroom was nice and the room was clean and comfortable. The windows had quite good soundproofing so the traffic noises from outside were not bothersome. The curtains were nice and thick so it got properly dark when we wanted to sleep.

The room was too warm during the night, and even though we tried to have the window open it didn't help much. So the air in our room was quite warm and stuffy and trying to regulate the ventilation and the temperature didn't change that very much. The pillows on the bed were gigantic so they were a little uncomfortable. Could have wished for a Chromecast in the room so that we could have streamed to the TV screen.