everything is great, breakfast is good, warm dishes provided, though choices not very much but it's enough. The room I stayed is on ground floor, it's convenient going to restaurant and walking to outside to smoke. it's very lively and warm to see people gathering around restaurant area to chat and have dinner( brought from outside), hotel only provide breakfast, no dinner provided. the room is clean, water pressure of the shower is strong and comfortable. sometimes in some hotel's pressure is very weak. carpet in corridor is clean too. staff is very helpful and courteous and friendly. Ice maker is available which is good to me. view in the restaurant is very open, though it's just a vast land, not particularly green grass and nice landscape.

the location is not good if not driving car, I have to walk 15 mins to the nearest bus stop or 25 mins to the nearest metro station to go to download points of attractions.

The rooms were nice and spacious. Had all amenities and good aircon. Really good breakfast. The staff were really nice and let me check in early. Plenty of parking but I didnt need that. If you are travelling by public transport, the bus stop is 15min walk and then bus ride to city is 20mins. Uber takes 20-25mins to city and will cost u around 25EUR.

Nothing too bad but cleanliness at the restaurant can be a bit better. Some of the cups were not washed properly and floors need vaccum and mop in some areas.

Excellent service, excellent room, excellent breakfast. We used this hotel on the way from the Santander ferry on our way to Vera, Almeria, (Spain) and again on the way back to the ferry. Because of the experience at this particular Holiday Inn we booked two nights at your hotel near Bilbao airport for some sightseeing before returning to UK on the ferry.

Cannot think of anything.

Friendly, helpful staff. Fast check-in, directions to room. Breakfast was included and was a good choice of food. The room was perfect for a one night stay. Reception helped me with where to get the local bus and metro. This was all easy to find and use.

There is nothing much other the location for me. I should have stayed closer to the airport.

The staff very kindly gave us a better room that fit our needs! The room is clean and the parking is secure. It’s also a pretty quick drive to the airport. Only 20 minutes away!

A couple things. - The air in the unit doesn’t work very well. The fan on the actual unit was pretty loud. There weren’t any options to run air conditioning and the room was pretty hot. - Eggs at breakfast would be nice.

Everything you could expect from a hotel from this chain. Predictability, consistency. Also, it's on a neighbourhood that has anything one could ever need. Right next to the motorway!

The room was a bit smaller than what the pictures depicted. The bar stops selling beer at 11pm.

Good location (if you have your private car), it was convenient to drive the own car to the nearest metro station and from there to travel to the city centrum. Several shops nearby, no problems to join the highways from the hotel. Very convenient breakfast.

Everything ok.

It's a hotel for short stays, it's a low budget hotel but it has a nice breakfast and good facilities, clean room and good location. Good customer service. The hotel has free parking spaces.

My only comment is about the pillows and the air conditioner was not adjustable, but other than that nothing else.

Hotel was very clean,comfortable. Staff is very professional and helpful. Breakfast was nice.

İt was away from city center and not easy to public transport. We were avare of the location. Not a complain just info :)

Everything. Bed comfprtable, selection at breakfast superb, shower and facilities excellent. Very quiet. Just what we needed after a long day travelling. Hoping to use again on our return journey next year.

Nothing