Sercotel AB Arganda

Nice hotel close to airport. Breakfast seemed a bit confusing. We hadn't paid but could choose between continental and full depending on price. But you were only allowed 1 coffee, 1 bun or toast if you chose continental and were not allowed the meats or fruit. 😕 Strange concept.

The breakfast. We didn't want to pay €12 each for 3 of us for the full breakfast but paid €6 each for continental but that was only one juice one coffee and one bun or toast! I thought continental was everything not cooked. So should include fruit yogurt and meats and Cheeses.

The location was fine for our needs as an overnight stay enroute south. The area is pretty commercial and many stores etc to pass the time visiting. Despite being by main road there was no undue traffic noise. Superb restaurant (not part of hotel) adjoining one end of hotel.

We had booked using an incorrect detail (our fault) it had been corrected by us via email and acknowledged as correct by the hotel. However on arrival there was no record at the hotel and they wanted us to rebook at an extra cost to that already booked some £40.00 more. Fortunately I had the email on me and the matter was resolved. Breakfast was not the best we've had basic and we didn't think best produce. Having said that we would use them again but travel out for breakfast.

We stayed here the night before long flights to Abu Dhabi from Madrid airport. We booked last minute as we were worried we might miss our flight if we left it to the next day. This hotel came at a good price. The parking was secure. The hotel was clean and comfortable. We enjoyed a drink in the bar after a meal in the nearby town and decided that next time we would eat at the hotel restaurant.

It would have been good if the restaurant had displayed their menu.

We loved this hotel! Everything was perfect for us. It was located directly on our bicycle route with a big grocery store a short walk away. Our room was large, very clean and comfortable and even had a little fridge to cool our drinks. The check in was easy and the woman at reception was very friendly and helpful. Best of all, there was a storeroom at reception where our bicycles were safely parked overnight.

We liked everything.

The rooms where clean and big, with everything needed. Parking just in front the hotel. Staff was very friendly and helpful. The restaurant offers good quality food.

I had a room the was connected to another room with a door. There was a lot of noise coming through from the other guests. (Asked for another room and the gave me another one without any problems) The location is far from the center of Madrid.

The restaurant for dinner was very nice. Food was very good. You can see the food being cooked on a BBQ by the chef. However I would like if the staff were a little bit friendlier.

I would like to see a chopped mixed fruit option with natural yogurt on the buffet breakfast menu. There was only sweet fruity yogurts available. And also I would like to see a couple of gluten free options.

The lady on reception when we arrived was very cooperative, friendly and professional. The rooms were very comfortable and had sufficient space.

Breakfast was the only disappointment. This was because all the vacant tables had piles of dirty plates etc on them. In addition there was a difficiency of cutlery and cereal bowls. When accessing the scrambled egg hot plate it was empty. All these issues were addressed to the staff who then took appropriate remedial actions. It was just a pity that prompting was necessary.

Beautiful clean hotel, on site parking, secure place to stay.

Although the hotel is dog friendly the on site restaurant is not so had to find somewhere else to eat. When the booking was made we informed Booking.com we had two dogs, we received confirmation that this was ok with the hotel and there would be no extra cost. When checking out we were asked to pay for the dogs. It was not a huge amount but would have liked to have known this before.

We'd chose this hotel among others due to better opinions about the breakfast. Room was nice and relaxing, bed was very comfortable. Staff very friendly. Breakfast are not so rich but worth buying. Coffee is not the best, but it's normal in Spain :). I would stay next time too.

In the evening it was issue to find open place to eat near hotel, so had to go to hotel's restaurant. Food was tasty, but portions not very big, bit expensive. Nothing to eat for the small 2yo kid. Parking is big, but in the late evening I haven't found place in it already, so had to leave car near hotel in the free of charge street parking.

Very good hot and cold breakfast. Room and bathroom spotlessly clean. Bed and linen very comfortable. Convenient location just off motorway en route south.

Unfortunately the car park was full so we had to pay Euro 15 for underground parking. Maybe that rate could be adjusted when there is no room in the ground level car park.