I like the room’s view and the weather The room was good with the balcony it was nice

I didn’t like the dust in the bathroom over the mirror and its was broken The boiler was broken as well The hair dryer was sticky The blankets and the sheets was not completely trusted to use em to be honest. The breakfast lounge the chef working on the side of the omelette try to be more welcoming and understanding do not argue with your customers if they want anything you should be listening and do your job properly.

Room was spacious, good view with a balcony, beautiful pools, good breakfast with good choices

Poor service, had to ask 3 times for my room to be cleaned. I saw that previous reviews have also pointed to the poor service. So I am not sure why action has not be taken. Management needs to find ways for motivating staff, recognizing good performance, etc.

Perfect Relaxing Break Beautiful location and hotel, the staff makes an exceptional experience and accommodated any adjustments. My Pregnant wife wrote the below review detailing our experience….we look forward to being back. THE HOTEL Before booking, I read the reviews and nearly got influenced by the negative ones and don’t normally write reviews. Our 5 day experience was incredible, Tunisians are generally so friendly, welcoming, open and Mövenpick by far the best hotel in Sousse. Its clearly respected by locals and lovely to see a few come in and out for meetings in the airy, grand lobby. Luxurious, genuine decoration and architecture and large enough to feel space from other guests, yet it’s at the centre of local life and amenities. There is a refreshing rotation of day and evening staff, yet still get a sense of an intimate service, especially if you make an effort to connect with some of them. ROOM Guest relations manager Mr Ahmed Hamza went beyond to accommodate my pregnancy needs with extra pillows, a comfortable bed and spoiled me and my husband with different fruits or flowers every day. Our room 7052, was spacious, the Classic Sea and Pool view was a paradise to wake up to every morning. Our allocated cleaner Milia, greeted us with a bright smile every morning and making sure everything was ok and spotless morning and evening. BREAKFAST & MAIN RESTAURANT To make sure I didn’t miss breakfast, my husband and Rachid at the daily breakfast service would make sure a plate and fresh fruits was sent up to the room. We had lunch at the main restaurant in the lobby once and the fresh fish was divine! Enjoyed evenings lounging on the large outside veranda where we interacted with our favourite waiter Nassim always extended himself by catering to my cravings with things off the menu. Most evenings we ate out at local restaurants to get an authentic taste of Tunisia and had coffee opposite the hotel at Franco Gelato’s.

Top hotel in Sousse Best staff ever, always courteous and smiling. one hudge outdoor pool. everything is top. for the price of a mid range hotel anywhere else.

a lot of walking inside.

The different pools, and the beach proximity were just perfect. The location is very interesting, a lot of restaurants, lounges and good coffee around and nearby.

The food was just average for a 5 stars hotel

Absolutely great facilities - the number of swimming pools was amazing and the hotel’s position was great too - right on the beach. My beach - swimming pools facing room was lovely - fabulous balcony on which I was able to do some work and chill - massive KingSize bed and it’s was kept clean and wonderfully tidy by the Housekeeping Team and in particular the Lady who cleaned my room every day. Plus everyday they gave you complimentary Large Bottles of Water. The indoor pool and spa were great and the heated portion of that pool which was outside was lovely and warm. Really relaxing 😎

Lovely room and spotlessly clean. The breakfast was great. Pool and beach are lovely. Staff were nice. The hotel itself has a nice airy feel to it. We are not the type of people to lounge around the hotel we like to get out and about but this pool and beach area was so nice that we had a full relaxing only day! Good location 30mins walk to Medina!

Breakfast was great but they need more staff to give cutlery and coffee as we waited for a long time all 3 mornings. Sometimes service was slow for cocktails also.

I like the comfortable bed and nice linens. I loved the breakfast with fresh juices and lots of varieties of seasonal fruits and freshly baked bread. The sea view and the balcony in my room were the best. I love the large pool and the sea water indoor and outdoor pools. aga caffee setting was nice with some live Tunisian music. Most of the staff were highly professionals, particularly Basma at the main desk. I give Ibrahim at the breakfast restaurant credits for being welcoming as he always tried his best to accommodate special requests. Also, Adel was friendly and helpful. staff at the concierge desk were warm and informative.

The AIR CONDITION system was not functioning properly in my room.I had to change rooms for 3 times because of the AC problem which was resulting in wasting my time> After several complaints, they repair the AC system on the premises. My experience in the Kitchen Gastronomy restaurant was not pleasant. I ordered Rossitto with shrimps but I got it without the shrimps! it was over-priced! The bathtub was slippery. they close too early in the Spa and the swimming areas. I could not use the fitness room because it was not ventilated properly and had no Air conditioning>It was far too hot and small.

I did like everything in the hotel from location to the breakfast to the private beach and swimming pools indoor and outdoor.

What I didn't like is the lights in room is too low and I had a light in the room which was out of order came the maintenance man after asking in the reception for 7 times when he done it next day went off again .

The architecture of the property is out of this world. genuinely so beautiful. The food was also very nice (we only had breakfast included). Some very traditional Tunisian dishes served every day along with some basics. The staff all treat you like royalty. no task is too small for them.

the duvets are far too small for the size of bed we had. We had, what was easily, a super king and a double duvet. That was kind of annoying.