Nice staff and hotel, good breakfast and Wifi, excellent location. Free tea/coffee all day in the eating area. Attached restaurant/bar which I didn't try but looked nice. 10 minute walk to the train station or to the centre of the old town.

It's an old building - hence lots of character - but also quite a lot of noise, both from the street during working hours, and from other people's doors opening/closing in the morning. With earplugs, everything was perfect

Breakfast was really good! It consists of typical types of food like ham, cheese and eggs, but there were also meat balls, sausages and some desserts. On top of that, the staff was really helpful: we were able to leave our luggage in the hotel for a couple of hours not only before checking in (we arrived before the check in was possible) but also next day, after checking out (when we still had a few hours to the train).

The location is superb. It is walkable distance to everywhere. The room is spacious, and the hotel provides snacks such as cakes and popcorn! You can literally use the pantry at your own liking. The breakfast is sumptuous too. There are umbrellas for use when it happens to rain. The staff is very friendly and helpful. They taught me the bus application to use there.

There are many small steps, have to be weary when carrying big luggage. There's kettle in room and you have ro keep going up and down for water like how you did it in school hostel. The toilet will be wet when the radiator is switched on, which I don't understand why.

The stuff are friendly and kind. Getting small package for kids were existing. We are satisfied with coffee machine and breakfast. location was also good for going around city and H.C.Andersen's museum.There are small elevator and extra toilets on hallway.

Wasn't problem to use, but water was leaking under the sink and shower hose, towels hanger was broken in the bathroom. Could be perfect, if they taking care of those small things.

Lovely old building but still modern comforts. We had one room for the four of us which was small for 4 people but did have a sitting area. It was convenient. Staff were friendly and helpful. Good breakfast

Perhaps would choose two rooms for teenage children in future, but this is just a personal choice. Would be fine with younger children.

The room was comfy and warm. Normal bed was nice. Location is excellent. Breakfast complete with whatever you may want. Would book again.

There was a smell from the pipes in the bathroom at times. Also the foldable bed I used the first night was very squicky and made a lot of noise. There were no bath mats for when you come out of the shower.

PLAZA HOTEL. Our booking was changed to this hotel’s sister hotel. Location is really good. The amenities as well, beds super confortable and the staff absolutely amazing. Super helpful having two towels in the room, soap and a hair dryer :)

PLAZA HOTEL. (But I believe it would also make sense in this hotel) Decoration! which isn’t important AT ALL but makes you think if you want to book it or not. please don’t mind it as it is just that, decoration. Also, breakfast was a bit… average, but overall our stay was great.

Breakfast was ample and great quality. Room was ample and spacious. Bathroom was clean. Shower pressure was good as well. Ideally located for access to town centre.

Bathroom sink was very slow to drain and size was a bit cramped.

Great location. Small but nice room, kind, helpful, but unobtrusive staff. Breakfast is delicious. Very good coffee. Coffee, tea, juice with ice are available 24/7 (included in the price).

The shower room lacked a mat or a foot towel. After shower the floor is wet. Breakfast is exactly the same every day.

Breakfast was very good. Included hot food, and lots of other options. The room had an unusual layout, but the furniture was very nice and useful. The location was great. Close to the city but not noisy.

The room had a sloping ceiling that was low enough for me to bang my head. But I avoided that. The lift was very small. Not great for those frightened of small spaces.