The Unique experience plus our butler Rafael took our trip to the next level! being a unique guest gave us exclusive perks to restaurants, pools, a beach area, and even a complimentary massage. Rafael was the absolute best. He went out of his way to accommodate our requests and even decorate our room for our anniversary. Make sure you book majority of your dinner reservations before coming, the Mexican and Inari were Favs of ours. The staff was very nice to us especially if you’re nice to them. The swim-out suites are a must to experience…you won’t be disappointed.

The shortage of wash cloths….that’s it ☺️

Services exclusive to the VIP area (Unique) and the design of the hotel

Beach location - full of boats in the front of the hotel. You never get an obstructed view of the sea.

Absolutely perfect. Everything. The best of all resorts. Food, attention, decorations, comfort, all luxurious.

The pool hours could be a lot longer, not closing at 6 pm.

Just a beautiful place to forget your worries and relax Exceptional food and very comfortable Loved it

The rain

It is a beautiful hotel to stay, wonderful and helpful staff, comfortable and very clean place. The restaurants are very good and the food surprised us with its quality. Lots of bars and pools. The kids club is very lovely and the nanny’s too. Babies’ pools and water park are amazing, it’s a very kid-friendly hotel.

Just as a recommendation, it could be a good idea if the hotel had a couple of push chairs (strollers) available for rental. The airline lost ours on the way to Punta Cana and the walks within the hotel are significant. Also, if you are looking to party all day and night this probably isn’t the place for you.

The food was excellent. The pool is amazing. And the service was exceptional.

The check-in staff were not as polite as they could have been.

Super clean, the staff was amazing and friendly. We booked the unique option and the food was just outstanding. We weren’t able to try all restaurants but the ones we went to were great.

The room, the unique experience, i wouldn't book the normal rooms from Lopesan. The beach is so near to the rooms, and the unique buffet is amazing.

The people working at Lopesan (besides the unique specific places) are sometimes rude. The mexican restaurant is a disaster.

We could not have survived this stay without our buttler Jose Luis. The food was ok.

The hotel and the rooms are very noisy. It is hard to get a good sleep unless you consume tons of rum. There is a public beach nearby with a restaurant (Jelllyfish) which regularily runs loud events until 1am. Especailly, if you are a Unique club guest you'll hear them very well when you don't want to. We even asked to relocate us to quiter non-Unique Club building. Room service staff appear at their will, not when you ask them to come. Someone started to drill in a room next door when our litttle one had his daily nap and they did not stop it despite multiple demands. The hotel is very big and very crouded. There is always a lot of seaweed in the sea. Some staff is good is trained, some saff is not - and you never know which one you are going to meet today.

love the property not the people

the staff, want and demand a tip for lifting a finger