Staff is very friendly and professional with foreigners and Egyptians. Pools are clean and also available 2 small pools 40 cm depth for kids, which my kids enjoyed a lot. Beach is good, but around 300 m walking from the hotel Animation teamf is very good.

The only commen is the prices, which is a little bit high per night and children policy also as they asked us to book 2 rooms instead of family room as we have 3 kids ( 7 ys and twins 3 ys ) which is not logic at all to leave my children in a separate room Issue solved by paying extra money at checkin

This Hotel Exceeded our Expectations and MORE. From arriving at the hotel, Beshoy (front office) was so professional, knowledgeable and helpful throughout our stay. Every meal/ snack served was exceptional at all times with a vast variety in the restaurants and snack bars, service staff were amazing throughout our stay especially Ahmed, Ahmed and Sheba (Main Restaurant) again, so professional and helpful. Cleanliness throughout the hotel was exceptional, room housekeeping (Abdalla 4234) was fantastic, well presented at all times and so happy everyday. The beach was a short walk away from the room, so clean with great service staff at their stations. Fantastic limousine service again so professional, friendly and wanting to help us with any information possible (Sied). The room was so comfortable, clean, spacious, quiet with a gorgeous balcony overlooking the gardens. Entertainment was outstanding every night. FANTASTIC IN EVERY WAY, AMAZING STAY. :)

We couldn't find anything, and believe me we looked for faults and found absolutely nothing!!!

I recently had the pleasure of staying at the magnificent Jazz Oasis hotel, and I must say it was an experience that exceeded all my expectations. From the moment I arrived until the day of my departure, the level of service provided by the hotel staff, particularly the receptionists Abdelfata and Abdallah, was truly remarkable. Upon my arrival, I was immediately greeted by Abdelfata with a warm smile and a genuine desire to ensure my stay was perfect. He swiftly handled the check-in process, providing me with all the necessary information about the hotel's amenities and services. Abdelfata's attentiveness and professionalism made me feel welcomed and valued as a guest. Throughout my stay, I had several interactions with Abdallah, whose dedication to customer service was evident from the start. He was always available to assist me with any inquiries or requests I had, and his extensive knowledge about the local area was invaluable in helping me plan my sightseeing activities. Abdallah's friendly demeanor and willingness to go the extra mile made me feel like a VIP throughout my stay. The Jazz Oasis hotel itself is a haven of elegance and tranquility. The beautifully designed rooms provided a comfortable and relaxing atmosphere, with every detail carefully considered. The hotel's facilities, including the spa, fitness center, and swimming pool, were impeccably maintained and added to the overall luxurious experience. The dining options at Jazz Oasis were nothing short of exceptional. The breakfast buffet offered a wide variety of delicious dishes to suit all tastes, and the attentive staff ensured that every dining experience was memorable. The hotel's restaurant also showcased a delightful menu, featuring a fusion of international and local cuisine that tantalized my taste buds. What truly set Jazz Oasis apart from other hotels I have stayed in was the exceptional service provided by Abdelfata and Abdallah.

Nothing

Hotel is perfect for family stay and children freindly, room was good , staff are very freindly , food variety is something special also quality of food is perfect , also the hotel tags every food item with the components of the food in case you have certain allergies or vegetarian or spicy, my wife have dairy food allergy it was very easy to pick the food suitable for also the chefs when they know about the asked each time if we need any extra special dish and in sone case they prepare special dish from the kitchen thanks for Main chef Huissen and special thanks for Chef Ahmed gamal for paying attention each time in lunch and dinner as well as prepating special dish with decoration, also thanks for Mr. Ibrahim in reception for late check out permission. I highly recommend this hotel.

Nothing , may be entertainment is not good like rest of hotel value, alao need transportation to beach it is only 5 min. Walking but sometimes you need a ride

The hotel is good, clean, with a good location, it's a 5 mins away from the beach which is a sandy beach with corals where you can snorkel, swim or even chill. There are 2 pools with small slides for the little kids, they got squash facility the closes at 5 pm, tennis court, billards (3 tables), table tennis, all for free and a gym that's good for working out on a trip, but it's for 4 euros. During your stay you'll have free pass tickets for the water world park at Jaz aqua viva, and a bus transportation from the hotel to the park and back. There are a couple of restaurants other than the one you have breakfast, lunch, and dinner that needs reservations but a couple of days prior because of the availability. At the beach there is a diving center, we're you can dive, snorkel, some water activities like parasailing, glass boats and yachts to some nearby islands. Last but not least, the staff is really helpful and friendly, you'll really feel welcomed and at home

The food if good but sometimes it's below average but never bad, but some days it's really good. The gym isn't free, it costs 4 euros

Hotel is very good, I would consider it the best you can get for price in Makadi Bay, comfortable rooms, great food selections & the best of all the staff are very friendly and they pay attention to all details especially those working in the restaurant and front desk.

The activities team working around swimming pool, they are annoying, they want people to play games like water polo and they insist in weird way (plus being noisy), I don't think they are adding something positive to the atmosphere. Not sure why I need to pay for either gym or sauna, it is usually available for guest in most hotels without extra charge. All in all, despite things I didn't like, I will still happily recommend it to friends and family, the good things are far more than things I didn't like.

Very good facilities, very good food and impressive resort.

We booked a twin room and we ended up with one bed despite the documents saying the opposite. When we contacted the reception, they told us they would come back to us but it never happened. They advertise 7 restaurants but you find out onsite that they are "a la carte" and you can only choose one for free. We never managed to book any by lack of space so only the main restaurant is available. Also, the service is quite short for the amount of people.

Property was nice,, building oriental style , people who like this style will really really enjoy it, I know I did, I enjoyed every detail in the buildings and decor,,, hospitality was their strongest point,,, they are committed to make everyone in the family to feel important especially the kids,,, Their precautions for Covid-19 time is reliable which made our worries much much less The aqua park there is the strongest I have seen in Egypt till now,,, and what I really loved in it that they are 3 different areas,,, one for kids and babies where parents can join as well because the pool is big One as joint between adults and kids who are less than 120 cm ,,, where adults can join as well because the slides their can fit them as well And the 3rd area for adults and kids more than 120 cm

Locks of the doors they need to be renovated as soon as possible,,, they stuck frequently although the team are ready to fix it 24/7 but still it’s annoying

actually everything in resort was so perfect from front office (lobby) to waiters, stuff,chefs all employees there was so friendly, clean of room was amazing and pools so cleaning but not heated , restaurants was so variety of foods with amazing atmosphere with so many and tasty snacks at every bar , for the amazing sea ...actually should trying it again at next time....thanks jaz chain and special thanks to oasis stuff 👌💯💯👍

just the aqua is so far , but it's bot a problem

superb service, excellent food, clean rooms and clean facilities. very nice beach and pool. A lot of entertainment for kids and adults. All the staff are friendly and eager to keep you satisfied.

this one is more mixed. there is weak/spotty wifi at the rooms but after a couple of days I personally started liking being isolated from outside world which helped me sleep through the night uninterrupted.