Staff here are very warm and polite. They also fluently speak a range of languages. Mohammed at reception is accommodating - Customer service is high on the agenda. Food is tasty. House cleaning are good giving a Large bottle of water daily. The rooms are big with comfortable beds, soft towels and bedding, toiletries. Toilets have wash facility. Tv have a wide range of channels. Welfare and safety of customers is paramount. Entertainment team are very good, all staff are extremely friendly, polite, respectful and also professional with a good programme and the beach Bedouin was the most enjoyable. Having Egyptian night in the Bedouin was such an amazing experience. I felt extremely safe at this hotel as a solo female traveller. I would recommend the disco in port galib for a good night of dancing and fun with the entertainment team. Very safe and good music here. Brilliant Layout of the restaurant means there are not long queues for food. Restaurant staff are amazing. I went in Ramadan and the staff ate very professional and also thoughtful. There is also a children play school near the beach . They have really thought about everything and I will definitely recommend this hotel to the everyone. Spa is wonderful and definitely worth a visit. The massages are amazing. Lifeguard on the beach called us over for an impromptu free swim with a family of dolphins on my last day. He whistled to keep them close and is genuinely there to give your experiences that extra touch! Such a star! Internet - brilliant in lobby and pool area. It’s good to have a digital detox when on holiday.

Better quality of fruit juices for those who don’t drink alcohol. Entertainment team need a stage for and also character outfits when performing in the evening Bedrooms could do with needle and thread set, tooth paste and toothpaste for that extra touch. The gym requires air con machine and also some free weights and yoga mats

Where to start really. First, the welcome comittee at the check-in counter. I was welcomed with a cocktail. They invited me to wait in the very spacious lobby. Second, the rooms. The rooms are sooo spacious, so cosy, tea and coffee, high quality towels, comfortable beds, a splendid view on the pool and the resort. All more than enjoyable. Third, the restaurant. Oh my God. The freshness of the products, the variety of meals, the presentation...put that restaurant at a very high standing level. I have to and must not forget to mention the manager Hassan and his team, not to forget Ali. They are as sweet as the cakes we can taste. They treat you like someone so special. Thank you soooo much !! Fourh, the pool, fresh smelling towels, incredible staff , special dedicace to Abdu :-) This place is Heaven on Earth. I wish i could have been able to stay more than 2 days. I highly highly recommend this resort to anymore who is looking for a sophisticated place mixed with a 'at home' feeling. Thank you to the GREAT management of that resort as well. They are accessible, close to the customers to make your stay something you will never forget. Egypt can be proud to have a place like Amarina Queen . Merci beaucoup 😘😘 je reviendrai. Nadia

Absolutely nothing!

Everything in the hotel was fine except the animation team were exploitative and looking for your money

The worst thing is the animation. They promote going to a disco, but you find yourself going to a very bad place with very bad treatment, and they make you return to the hotel alone. The experience with the animation was horrible, to say the least.

The place is very clean & the view was great, the food is very good , the view of the room is great & the staff really nice & friendly , and their is a great tent ⛺ on the beach ⛱️ ⛱️ you should visit we had a lovely time & the team are nice ☺️ everything was great, the spa was great I had a great massage session with them

Everything was great we had a good time ☺️ ☺️ The only thing is that no transport but you actually don't need to go anywhere

Ala Cart Italian Restaurant at Beach Side was so nice !

New hotel with new equipment and good restaurant. We couldn’t snorkel 🤿 because of the windy weather, red flag 🚩on the beach. There is Abu Dabbab beach next 10 min driving from the hotel, where you can do snorkeling and diving. Another amazing beach, natural protected area, 1 hour driving from the hotel - Charm el Luli is very recommendable.

Nothing

Not very easy to get around the area unless you used the taxi service. They should provide a bus to visit local areas.

Staff were so friendly and respectful also they deal with any problem in a peaceful way . Special thank to the chef we told him that we don’t eat dark meat chicken after only 5 min he made special dish for us with white meat chicken. The entertainment team were so active and friendly ( bintu and gamila) . Rooms are clean and organized

No shifts between the staff the one who serves you in the breakfast is the one in lunch and also in dinner that makes them stressed and this was clear in their treat that they feel stressed . Need more variety in food

The resort is in a good position, it has a large swimming pool area and a nice sandy beach with a large bar. It's possible to swim just from the pier where the reef is very beautiful. In rhe resort it's possible to book several excursions. Food is good and various, typically medio eastern.

Italian dinner is not recommended. It's a pity the bar service closes at 5 pm. Wi-Fi is good in the reception area and it doesn't work in the rooms far from it.

The price-quality ratio is the best for this resort. We got a good deal on booking for all-inclusive resort with aqua park and entertainment. It was very lively and nice. The entertainment every day and evening. Rooms are big.

The food wasn't the highest quality but it was OK for the money we paid. It wasn't very clean in our part of the hotel. It seams like they've been building it and didn't clean it thoroughly after finishing the building work. Aquapark was basic but good for one-two-day-stays.