Comfy beds, great location

Staff always harassing you for tips. If you don´t speak Arabic is very difficult for the staff to understand your requirements particularly in the restaurants

first, i would like to thank Ritz Hotel team for their nice hospitality, and the breakfast was amazing, the varulites and the caring i had from the staff was soo good. I'm looking forward to comeback and stay longer

if you can allow me to say, the prices for small small things should be look at it again. if I'm staying on the hotel and sit in the coffee shop, i should have a better prices than what the pass by guest. i cant asking for one coffee, i have to pay 150 LE for it. just please look at it carefully.

I really love the reception department at the Ritz-Carlton Hotel. I have not seen anything like it in Cairo hotels, in terms of smile, welcome, speedy completion of procedures, humility, etc. I would especially like to thank ,Mathew, a supervisor, a man of the highest class and respect, who never delays in helping guests.

The higher prices

We took the Nile view room on the 10th floor and the extra money spent on that was worth every penny. The rooms are spacious, well equipped and comfortable. The pool is huge and was a good experience. The concierge (Nagi) was extremely helpful and made our trip very smooth. The location is walking distance from the grand museum.

We ate in Vivo, Bab Al Sharq and breakfast in Nox. None of the meals were great. All of them felt very average. The local food in the city is better and cheaper.

The experience in Nile ritz Carlton is unparalleled. Starting from the wonderful views (museum or the Nile) to the luxurious rooms. But most importantly the staff. A big massive thank you to Mr. Ashraf at the reception and Ms. Minna at concierge for their hospitality and welcome to the hotel. Also Mr. Tariq at house keeping who was very attentive to the details in the room. Finally, Mr. Mahmoud at Culina restaurant who thanks to him i tried the best mango juice in Cairo.

Nothing, it was perfect for me

Location is excellent

Feels dated, room overlooked a loud party running late at night, big conference made the hotel seem extremely busy

very nice hotel I like it the hotel it’s best 5 hotel’s in Cairo I like it and very good staff and anything you order from reception to room only take 1 min and very good coffee on the lobby also her staff Amazing good service and very good coffee i like the good staff and these not my last visit Thanks ..

When I go the breakfast it’s Verrazano bad service and very bad staff

The service

1- Smell of cigarettes in my room though the floor is nonsmoking designated 2- Continuous noise from a near by nightclub (might be within the facility) through out the night 3- The noise from traffic (especially horns) day and night

High-end-class hotel with premium service, great staff, nice pool and a great rooftop terrace. The Spa was nice and also the Gym was very good.

The location is good because it's central but going downtown is the only activity you could really do. Be aware of the many tourist traps...they are all to expensive.

The hotel was luxurious and the personnel was attentive. We received 4 bottles of water every day which was great since there were no stores nearby and tap water is not drinkable. The hotel room was clean. The swimming pool was clean with a good temperature, great for relaxing after a day of sightseeing. I also highly recommend the breakfast. They have a wide variety of choices and they offer to go options if you want to have it for the airport.

We had a small misunderstanding when reserving the car to take us to the airport and they charged us the more expensive option, although we explicitly mentioned the $60 when booking. We noticed this only upon inspecting the final bill. It took us ~15min to settle everything in the morning of the departure which rushed our trip to the airport. The receptionist settled everything and we received the service at the price that we booked. Bottom line, trust but verify.