Lovely hotel and very close to ferry port. Really nice rooms with comfortable bed. Lovely views of port from room. Friendly staff.

The restaurant for dinner let the hotel down a bit. We had a drink in the bar before dinner which was lovely and the starters we ordered were good. The main courses were disappointing. Fish was uncooked and cold at the centre and the presentation of both course didn’t align with the rest of the experiment of the hotel. Breakfast the following morning was good.

Hotel is new and the room was bigger than expected. Great location right by the canal. Has a secure parking in the back, accessible only to hotels' guests, but if one arrives very late, may not find a space. Good restaurant and bar.

The town has few restaurants and looked dead despite the fact that it was Saturday evening. And all restaurants were booked in advance or pretended to be (many bearing "Complet" signs in their front doors to even discourage people from asking if anyone cancelled). I found very hard to believe that no table was available for 2 people. So we ended up at the hotel's restaurant after wasting almost 2 hours going in circles looking for an available place to eat. Either book table in advance or eat at the hotel's restaurant.

Always something going on in this location for us to enjoy. Quick walk over the bridge to the main square with dance competitions, carousels and icecream. Or an impromptu amateur Strictly Come Dancing in the square just outside the hotel! Perfectly placed for Carrefour. Lovely views from the rooms. Very helpful staff. Interacted with my son and gave him a teddy. Easy to find and park. We'll definitely stay again if taking the ferry over to France. Thank you. :)

Not being asked every morning by the waiting staff is there were two or three of us for breakfast. I'm a single Mum and was there with my little boy. Never assume! This was the only negative point, everything else was bang on. We had a great time and excellent service.

We had a room overlooking the harbour. The room was spacious & comfortable & the view was beautiful. The sunset was magical. All aspects of the property are first class. The decor is stylish, the rooms well appointed & the bed especially comfortable.

We had a little trouble explaining that we wanted our room temperature lowered to 17 degrees but after a few attempts the staff set our room to the desired temperature & this allowed us to sleep well.

everything was amazing from the spacious rooms to the amazing breakfast and the cleninesss of the entire hotel was just amazing . We were traveling next day on the ferry and the location could not have been any better, just a five min journey to the port, also the carpark was really spacious and very easy to access along with being included in the price.

nothing everything was just great !

Location was very central and the room was exceptional, the view from the balcony was fabulous. The staff were very helpful. I was so glad we booked this hotel and the privilege room for our last night of our holiday. It was a lovely treat and only 7 minutes from the ferry.

There was nothing I could complain about.

Comfortable room with lovely outlook and very helpful main staff. Good food in restaurant.

Night porter absent from post at 3:30 am and got stuck in the lobby for 15 mins. however, in fairness, we had given no prior warning. Unusual clients in that we were finishing an overnight yacht race hence strange hours!

Modern harbour-side hotel with beautiful views from our excellent seventh floor luxury room. Excellent restaurant on site at very reasonable prices. The reception staff were most welcoming and helpful. All in all a very good experience.

Nothing could have been improved

Great central location close to Ferry Port. For a hotel the restaurant food was excellent. Great service and very helpful staff. We were travelling as a family and the staff arranged adjoining rooms which really made our stay as a family more enjoyable.

Very convenient for the ferry terminal and for the amazing shopping centre beside the hotel. Dinner in the restaurant was excellent.

We struggled to find the access road to the hotel across the quai. Some signs would have helped. After several attempts we figured out how to access it via the shopping centre. The food was lovely however some background music would have helped create more atmosphere as it was very quiet.