This is the second time I stayed at Novotel Narbonne Sud with my husband & 2 kids (ages 9yrs & 14yrs). We previously came during Covid in 2021, so of course it was a lot more relaxed this time! It's a modern, clean hotel with an an excellent pool, daily cleaning, friendly staff, decent breakfast & free parking - very good value. It's a slightly strange location in an industrial area off the motorway, but there is an excellent organic supermarket 'Grand Frais' nearby as well as a few fast food places (KFC, McDonalds) which makes a change from eating out at pricey restaurants with kids. The famous 'Grand Buffet' is only a 12min walk away too. The hotel is landscaped really well surrounded by trees & shrubs such that the location is disguised somewhat. Gruissan beach and Narbonne beach are around a 20-25min drive away. There is an good beachside restaurant at Gruissan called 'La Paparrazzo' and a fantastic seafood restaurant at the other end of Gruissan beach for freshly caught oysters, prawns, langoustines etc called 'La Perle Gruissanaise'. A great stay overall!

The second sofa bed was a little uncomfortable and the room was on the small size for a family of 4 (though this is probably reflected in the competitive price).

Secure parking was a must with a swimming pool, unfortunately did not have time to use the pool.However only a 12 minute journey into the centre so all good.Everything else was great kettle etc in the room with a safe with great AC as it was very very hot.Comfortable stay did not use any of the facilities but very good stay .

All good

The hotel is good if you are travelling and need to stay close the motorway.

The food i didnt like it we had the grill and the meat was very bad, my daugther has pasta and it was bad too, the staff were overloaded and they didnt treat us nicely for diner.

first the management were exceptional. they made a a huge effort to communicate with us. i have stayed all over the world and this place is extraordinary simply based on the staff.

management team is best I have seen in a long time.

I booked this hotel as the location was quick and easy to reach from the highway. Everything was perfectly fine, we did not expect anything more. Dinner was unexciting, but they have quite a nice bar area.

We have stayed in Novotels before and know what to expect. Rooms exceptionally clean and staff very friendly. Had room service for dinner - food very good as we have come to expect in France!!

Nothing really We were leaving early in the morning and couldn’t get out the gates which were locked. Thought the lady at the desk would have opened them for us automatically- small complaint thougj

Dinner in restaurant was excellent Breakfast also very good Room very comfortable We and our dogs were made welcome

A little on the expensive side for a night at a Novotel

The breakfast was amazing, so nice with fresh fruit and a good selection av salt and savory options. The restaurant and lounge were cosy and the staff was very friendly. Good walking distance to the city.

The area around the hotel is pretty boring and a lot of the staff didn't speak english.

The location was next to the highway but still quiet so it was very practical and comfortable. The staff is very friendly and helpful. The pillows were very good which is often not the case in hotels. The room was very comfortable overall. A complete breakfast with fresh products.

Only minor is that there were no vegetarian options for a main dish in the daily menu.

We stayed only 1 night and it was very good Check in , very friendly Evening dinner excellent and the employees were very friendly Swimming pool fantastic Very friendly Hotel for children and animals The breakfast was great