The Hôtel Crystal Reims Centre is a little charming city hotel. It is worn and with small rooms and bed (larger are available) but nevertheless cozy and really charming. The breakfast is adequate, not overly exiting, but there is everything you need incl. the possibility to cook your own soft-boiled egg and also get freshly squeezed orange juice - please do keep that machine. :-) The sorroundings are urban as the hotel is in the city centre in one end of the Drouet d'Erlon street in Reims makes it easy to visit every central attraction. There is a parking cellar (17 Euro pr. day) right next to the hotel as well. The hotel is located a bit from the Drouet d'Erlon street meaning that the hotel front is not at the street. You enter the hotel through a small tunnel passage and this means that is a bit more quiet than you would have though. I nice little terrase in the front and some short stairs up to the reception.

We chose a regular room and for me who 187 cm tall the bed is too short - but that was a choice of my own. It is relatively easy to hear people in other rooms but I guess not more than most other classic hotels.

The hotel could hardly be more centralm being on the main street and a few minutes walk from the railway station. Yet it is quiet, being in a private courtyard accessed by a passage from the main street. There is a pleasant old-world feel to the lobby, and the staff were charming. The management have made a good job of shoehorning modern en-suite facilities into an older property, but this does mean that rooms are on the compact side. However, this is more than compensated for by the location as described above.

Not a complaint as such — it goes with the central location — but visitors arriving by car should be aware that the hotel is in a pedestrianised city centre. Consequently they must find a space in one of the nearby underground car parks before attempting to check in. This should not be a hardship as the nearest car park has an entrance immediately opposite the hotel (which also offers a price deal for parking), but it is well to be prepared.

The location was exceptional, on the main pietonal road of the city and 10 minutes from the train station. The staff was very nice and helpful. We really appreciated the elevator since we had big luggage. They have a luggage storage room and a very nice interior courtyard with tables where you can sit and chat. The fact that the the hotel isn't located directly on the main road offers it a more quiet environment. I definetly recommend it.

We rented a triple room and had big suitcases and it was pretty difficult to manage with them.

Very cute outdoor courtyard perfect for bringing back some champagne and relaxing here. Front desk and cleaning crew were so friendly and accomplished when I wanted to sit in the dining area to do some work. I appreciated that the front walkway was always very cleanly swept clear of tree leaves each day. My room was quiet and comfortable- though my first neighbors I hardly heard but my last night I had the ones who slammed the door every 5 minutes, child ran up and down the hall, so you never know.

Older building so sometimes the bathroom had a sewer smell- so I just kept door closed

The location couldn't be better: directly in the centre of the city and a 1-minute walk from the underground car park where I left my car. Being so central, the building is old but absolutely functional; all the amenities are there. It's located a little away from the street - so no noise in the night, and a nice garden to relax in in the summertime. All the staff was very nice and helpful. I am absolutely satisfied with my stay ))

Really nothing to complain about ))

This is a perfect location for exploring Reims. We loved the old world charm of the hotel. The rooms were clean and the beds very comfortable! The breakfast was excellent as well.

There wasn't anything we didn't like. I've seen some reviews say the hotel is dated, which is obvious from the pictures anyway and in our opinion just added charm. The rooms and bathrooms are up to modern standards.

Excellent hotel and location right in the main tourist area of Reims. Close to the train station as well. Beautiful property and quiet as well. Nice size room and bathroom. Staff was attentive and nice breakfast as well.

I have no complaints. Even through near the main tourist area, due to the hotel location, could never hear anything, which was good.

Excellent location a few minutes walk from the train station, in an area with numerous bars and restaurants. The property is set quite far back from the street with a lovely courtyard. So the noise from the area doesn't really make it to the rooms. Bed was comfortable. Room decor was a bit outdated, but clean and in good repair. The staff were very friendly.

One of the shower doors was off it's track. I had to carry my luggage down three floors of stairs because housekeeping left the lift door open on the ground floor.

Excellent Location with Elevator! Everyone was very helpful and kind. The hotel is cute ans cozy. The best possible location, one block from train station, in the middle of restaurants street but away from the noise. It has an elevator, something rare in France. I will come back. Merci bien! Sandra

Maybe they forgot, when making the room for my first night, that pillow cases were not clean. Happily, there were clean pillows in the closet, so I just switched them.

What can I say, my favorite hotel of my two-week trip. Loved it.

Everything and the young receptionist sorted my phone out for me. I just have a cheap tracfone and it was messed up and she clicked a few things and brought it to my room in about 10 minutes. So happy, I just used it for Facebook to tell my daughter I was ok. I'm almost 82 traveling alone.