We booked the budget Ibis as arriving at 2am and leaving early to continue our journey. Room was basic but clean and shower was hot. Getting up to leave we found ourselved delayed by an excellent breakfast! Great fruit salad with fresh pinapple and mango, yogurt, cereals, cheese, meats and croissants, french bread, pancakes and maple syrup, perfect soft boiled eggs in your egg machine - our quick "grab a snack and lets be off" turned into a lovely lets sit and eat a proper breakfast. Then while using the toilet we saw the games chill out area which would have been great if we had children with us. Staff were friendly and polite even at 2am!

Room was cold on arrival but we had a heater to use.

We checked-in early morning at around 2 am but the it was very smooth. The rooms were good, clean, and comfortable. Morning breakfast was really good, had a lot of options. Nayeem was the person we met at the reception and he was really helpful. He gave us tips on which places to visit and how to travel within the city.

All was good.

I was.there because of a Concert in the zenith which was right in the opposite. I had a very early check out and was lost because tram and bus had no service because of the ongoing marathon. The receptionist was absolutely helpful and saved my day by ordering a taxi which was kinda impossible at 6:40 but with his help I reached my flixbus a few minutes before due time. So he saved me.

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Excellent location if you're attending an event at zenith arena, regular public transport to town centre and train station right outside

Would be nice to have tea/coffee making facilities in room

Rooms was basic but clean and very good value. Didn't have breakfast but it looked OK. Vary good Savoyarde restaurant just next door to hotel.

Nothing I can think of.

We have stayed at this hotel previously. It is reasonably priced and a relatively short drive from Calais so good for travelling in Northern France. Even though these are budget rooms we get a good night's sleep with 2 adults and 2 dogs in the room. We expect to use the hotel again in the future.

Great stop off if travelling from SW France or further before travelling on the next day to Calais/ tunnel. Great value. Rouen historical centre 20 mins by car and lots of places of interest.

Nothing really.

Bed was comfortable but not warm at all. The heater was inadequate for the size of the room.

The cold. The public area was ok but the room? Arctic.

Helpful staff. Quite good accommodation bearing in mind that it was the budget part of the Ibis complex.

Your staff were very friendly and kind