The apartment was great for a couple but would have too cramped for 4 people. We are at that age when a coming back to a comfy sofa after being out all day is a must. Excellent location - mins from the train station and easy access to Victor Hugo market and lots of pubs and restaurants. The room was cleaned every day and towels and tea towels were replaced every day. The bed was also made up every day which was not expected. Left a tip. I would stay here again.

The pots and pans were in a bad state and when we took them to reception they were replaced. They had no wine glasses and you could only get a glass if you purchased a glass of wine. The Apartment was suppose to be for 4 people but if people slept on the sofa bed - they would be interrupted by people walking through the room at. Night to go to the toilet

We stayed in a studio apartment as a couple. It was big enough for two with a well equipped kitchenette, comfy bed, large bathroom and cleaned daily. We had a balcony that looked out on to the pool area. The pool was an added bonus in a city centre apartment especially as it was very warm when we visited. The staff were friendly. The location is brilliant with a few minutes walk to the bus station and the train station. Just a short walk takes you to the centre of the city where you will find plenty of places to eat, drink, shop and visit. We will definitely return.

We did have a problem with our safe which wasn't fixed until near the end of our stay (4 nights stay fixed on 4th night) but this was not a big problem for us and we were able to carry our passports and valuables in our shoulder bags.

Nice room, good size, bathroom very good. Very good location 10 minutes flat walk to the train station, and similar walk to the old town. Overall a nice hotel but with an unfriendly attitude from management, day to day staff were fine.

It was annoying to get an email from the property the day before detailing the extra charges for entry to the room prior to 3pm. As we were arriving in Toulouse by plane that morning from another country it made our entry to the hotel room more problematic. These were charges not known at the time of booking. Of course I don’t expect entry to a room if it’s not ready but client friendly hotels generally give early entry if a room is ready, without extra charge. I thought this approach, and its timing, was not really client friendly. If I had known prior to the day before, when the free cancellation period had ended, I would have selected an alternative hotel when booking.

Charming apartment hotel with stylish decor. Lovely heated pool and spa area. Comfortable bed and sitting room area with pleasant balcony. Well appointed kitchen. Helpful and friendly staff. Well located near train station and local amenities, although was quiet inside the building and communal areas, no noise from traffic.

Would have liked option of air conditioning, although we were there in mid October and this was, perhaps understandably, not an option at this time. Was 26 degrees, though and was hot for us. Desk manager located a fan for us that helped make our stay more comfortable.

Comfortable, clean, quite apartment. Very good location - in walking distance to alsmost all attractions. Very comfortable bed.

Frying pan was not good (tefflon with scratches). To say the truth we didnt ask to replace it. So it might not be an issue. There is a sauna within the property, but the space outside the sauna is not heated (we stayed in December), so it becomes impossible to use it in two -three sessions or every time between the sessions your should run to your room (on another floor). The swimming pool is closed during winter time.

The location was superb. The layout of the apartment was great and very pretty. Really appreciated the frig, kettle and kitchen area. Lovely staff and nice balcony with table to eat outside.

The bathroom and toilet doors could not be locked as they were broken. There were no top sheets. The duvet was too hot and we were either cold or hot at night. We needed more hooks for towels and a sink in the toilet would have been nice.

The location was within walking distance of the central city and it's attractions. The room was comfortable and clean and the kitchen was well appointed. Vincent, the reception person gave outstanding service.

We booked this property as an apartment. It was spacious with a well equipped kitchen. Defying logic, although it had an ideal kitchen setup,including cutlery and place mats,it had no table. The only chair was an office.chair at a small desk. When asking for a small table and chair, we were given a chair only. Doesn't meet our criteria for an apartment.

location was perfect, our family room was clean and had all that we wanted , just as described, and we loved our balcony. The staff were friendly and helpful. My daughter used the pool which she really enjoyed. All in all our stay was great and we would definitely return and recommend.

Just to have known the dish washer tablets and coffee filter were replenished, but the service for cleaning the room was excellent ! Good to have options to opt in/out of towel changes.

It was so convenient for travel, It was 5 min from Train, metro and buses. It had a lovely swimming pool and sauna and gym. Our room also had a balcony. Staff were always helpful. Apartment was cleaned daily. Kitchen had everything needed for self catering even had a dishwasher. A home away from home. Also allowed you use facilities after checking out while waiting for flight.

I don't think there was anything I disliked.

Really clean, the cleaning staff were amazing, they did the washing up for us one day which was a nice surprise! We were kept topped up with dishwasher tablets and other essentials so didn’t have to spend money on the little things. Great location. Great sized apartment could really spread out and relax.

The room was a bit dark, and we had to ask for an extra light. They couldn’t seem to fix the light on the wall, even though it looked like it just needed a bulb changing. The Jacuzzi never worked and there was no explanation for why it wasn’t on. Also the door into the pool area was impossible to open, so they should get that fixed.