Central hotel and big rooms

After the cleaning lady had cleaned, both the room and the entire hallway smelled extremely of sweat. Coffee capsules for the machine were only refilled on request, although this was stated in the room description including every day. Food was brought to my room with salmon instead of beef salad, it was still delicious but not as desired.

(King Bed for 2 people for 2 nights) Large room and large bathroom. Close to main train station (Toulouse Matibiau), only 6min walk. Air Conditioning. Stayed on 7th floor facing main street Pont Riquet. It was during Rugby World Cup, so streets very busy, but I didn't hear a thing. Quiet in hotel; neighbors on either side of us, we could not hear through walls. We could only hear their main door shut. Beds comfortable. Pillows were a B+. Iron and ironing board. Fridge and an electric kettle in room. Cozy robes and slippers. Easy check-in. Double headed shower.

Mattress (fitted) sheet was just a flat sheet, so it didn't stay on mattress as we slept. Everyday our bed would get made by housekeeping, and we were only there for 2 nights, so this was not a long-term distraction for us.

Very comfortable and spacious room, with a very nice fragrance, at the hotel top floor (8th floor). Large bed. Desk was very handy for my laptop and I could use the tv as a monitor. I liked the walk-in shower. A big plus if you need to work from your hotel room. Smiling and attentive staff, I would like to thank Yann. Nice hall with table soccer and free water. A complimentary bottle of water was also found in the fridge, a new one every day. On the whole very good value for money.

The area near the hotel has a significative presence of clochards and people alike. In the evening, when most guests arrive, valet service is bit slow and temporary parking may easily become insufficient. Perhaps only one valet at that particular time is not enough. I would suggest to offer a wider coffee pod choice, probably I could have asked for at the reception, but we are all too shy to ask. In many 5 star hotels there is a second room cleaning in the evening, here it was not the case. We did not try hotel breakfast, which is good not to put on weight, but honestly high price had a part in this decision. Guarantee deposit (600€ for 3 nights) at arrival was a bit penalizing for my credit card plafond.

The hotel enjoys a prime location, with nearly all the tourist attractions within walking distance. The room is tastefully decorated and well-equipped. One of the staff members, Luca, was exceptionally friendly and helpful. He also had a cheerful demeanor, always ready with a smile. He provided us with valuable recommendations for must-visit places and excellent local restaurants to try.

During our stay, the elevator was out of service for a while, but fortunately, we didn't have to climb the stairs to reach our room. However, it's worth noting that our bedding was not very clean. The valet parking service was not very convenient. Each time you needed to use your own car, you had to contact the reception.

One of the most comfortable beds I slept in during my holiday in Spain. The location is across the road from the train station and there are lots of good eating places nearby. The staff were very friendly and helpful.

If you're traveling by car, it was a challenge (and a couple of loops around the block) to find a park outside the hotel to unload our bags. A valet will move the car to the parking area and retrieve upon request. Not a big issue but we weren't aware of these arrangement beforehand.

The breakfast was delicious, I mainly requested a mushroom omelette for the two days I was there and my daughter had fried egg on toast. There was a selection of fruit and pastries, wasn’t keen on the beans and I’m vegetarian so the sausages were not appealing either. The location of the Pullman is very good walking distance to the Capitol and very close by to the Metro A line. Staff and management go above and beyond to help. Will definitely return.

I booked a suite which was very well equiped and very clean. Staff was friendly and helpful. However, the service and breakfast did not correspond to a 5 Star hotel.

Reception/Lobby was messy and toilets near reception were filthy. There was no soap and no hand towels. Breakfast corresponded to a canteen/ 3 star hotel. Staff were very friendly but could not manage workload.

Great location, close to the train station and city. Exceptional staff, especially Julian and Guillaume, who were courteous and most helpful. Our train to Bordeaux was cancelled the night before we were to leave and Guillaume helped me to find alternative transport to Bordeaux. Excellent breakfast. Good to have access to English language channels on TV.

Nothing.

Beautiful rooms, nice bath tub, helpful front desk staff.

Room service claimed to be 24/7. We ordered before 10pm and could not get any of the specialty desserts on the menu, which was disappointing. The staff did comp us a glass of wine and took off the delivery fee, but had we wanted a more substantial meal, we would have been disappointed.

Staff are really helpful and friendly. They goes extra mile with all the recommendations and request. We asked to upgrade the room and surprisingly get very nice room. Location is super convenient easy connect to everything and walkable to tourist attractions. Room clean and comfortable. We will definitely stay in this hotel on our next visit to Toulouse.