We were pleasantly surprised by our hotel. It is very spaciously built, the room offers a lot of space for two people. It is very well equipped and offers a lot of storage for your clothes etc. The room comes with a small kitchenette (including a very cute mini dishwasher) as well as a dining table. The breakfast was amazing, you get a little bit of everything; cakes, vegetables, a fresh fruit juice station - everything you need to start your day right. We picked this hotel mostly because of the option to cook food yourself. It is a 20 minute walk away from the city centre- but that’s exactly how we wanted it. We like to explore new cities by foot, so the hotel fitted our purpose perfectly.

The staff was friendly but yet a bit unorganised and sometimes even unprepared. But in general everything was manageable. It’s not going to keep us from booking a second time. :)

Nice hotel and comfortable parking space. It's a 30-minute walk to the city center, so you have a nice view of the canal, but not much more

Upon our arrival, I wanted first to leave the car in the parking, and then do the check-in, because we were tired and had a long and stressful trip (plus my husband was parked at the entrance and had to move the car). However, the receptionist was very pushy and more interested in charging me for the parking use and the breakfast first, rather than doing things calmly. Luckily, the other receptionists we met were friendlier. The breakfast was expensive (15 euros p/person), and the coffee tasted old

We travelled to attend a game at Toulouse rugby and the location for this was brilliant for us. It was about a 15 minute walk to the Stade Ernest Wallon from this hotel. But it is also a fair distance from the city centre, we walked this on the Saturday and then got the metro back from the centre to the nearby Canal Du Midi station - which was then only about a 10 minute walk back to the hotel. There are a couple of supermarkets nearby to the hotel, and with our room having a kitchen this was perfect for us to get and prepare our own food for convenience. The hotel was extremely clean and well presented, room was really comfortable and very quiet considering it is nearby to a busy road - we all slept wonderfully during our stay! So it was perfect for a weekend stay for us, and we would stay again if we ever re-visited the city in the future.

Its so nice and clean and the staff are very friendly. I love that you have a dishwasher and kitchenette separate from the bedroom (separated by a door) All in all a great place to stay and highly recommend. A few people have mentioned that the property is far from the town centre, however you can take the Metro or Bus which is just down the road from the residency and if you walk, it'll only take 25-30mins. You have a supermarket (called Auchan) around the corner and also a bakery (only 5min walk)

There is nothing I didn't like

Staff were super friendly and welcoming, efficient and a good source of information. Our room was well equipped with a useful kitchenette, a pleasant and clean bathroom with walk-in shower, and a tidy, practical balcony, plus a comfortable bed. Around a 20 minute walk from the city centre (Capitole, etc.) with a handy supermarket and pleasant bakery just down the road. Some lovely bars, restaurants, markets and shops even closer - Navette airport bus stops 100m away, or it cost us €10 to get an Uber to the airport. Location, staff, accommodation all excellent. Would heartily recommend.

The place was exceptionally clean and modern. The staff were very professional and accomodating. The room had a nice selection of amenities (fridge, induction hob, microwave, sink, dishwasher etc.). And the bathroom was very nice with a good shower.

Location is not ideal. You're a good 20+ minute walk from the nearest metro station, and 30+ minutes from the city center. On the bright side, though the walk may be long, it is pleasant as you travel along the canal and then through the Japanese Gardens. The breakfast is far too overpriced though. You can either spend 12€ for their continental breakfast, 5€ for their "express breakfast" (coffee and a small croissant), or simply walk 50 meters down the street to the nearest boulangerie and get a far better and cheaper breakfast.

We stayed at the Residhome Toulouse Ponts Jumeaux three times during our month-long trip to France. We used it as a "base" for part 1 of our trip - the Canal du Midi- and for part 2 of our trip, visits by train or bus to other beautiful towns in the general vicinity. The WIFI was excellent, and the staff was professional, well-informed and very courteous. They helped us with multiple questions. The facilities are modern and well-kept. Our room had a small fridge, a small cook-top and dishes and cutlery, so it was easy enough to "cook-in" if we felt like it. We stayed three times: 7/19 to 7/20; 8/2 to 8/4; and 8/18 to 8/19. On two of those occasions, the room had a pleasant balcony where we could sit outside to eat, or drink coffee. On the other occasion, there was no balcony, but the hotel has lovely, clean common areas, one with outdoor seating, where we also enjoyed sitting outdoors for an evening. The location is good for public transportation: there is easy access to the Airport Bus, as well as to buses that can take you to central downtown. The walk to the center of town was about 20 - 30 minutes, not bad on a normal day, but a bit less pleasant on some hot days we experienced while there. The location is very good for cyclists interested in taking the trip along the Canal du Midi. It is right next to the Canal, and not far from a bicycle shop that rented us good bikes for our journey.

Not much not to like. The only thing that could have been a little better was the location, yet it is located on several convenient bus routes, and the walk to central Toulouse is doable in around 30 minutes

Very nice. Seemed brand new. I brought a Melita coffee filter and made my own breakfasts in the kitchenette which I preferred, their breakfast looked very good too. Laundry facilities were great too. Supermarket around the corner. Bus stop near to go downtown on bus 70.

They wouldn’t exchange a 50 euro note which I thought was silly since I was a guest for several nights.

Location, 24/7 desk, very comfortable bed, nice staff, clean room, all required facilities for cooking are in place: even pans, pots, and baking dishes. It's great if you're traveling with kids or want to try something you'd rather cook yourself.

They do not clean rooms every day. There is some sound conductivity from other rooms (e.g. you can hear someone showering in the room above), but it is not so annoying.

Lovely 1 bedroom apartment - also used sofa bed in living area. Perfectly adequate little kitchen - Very well equipped. Little supermarket down the road where we were able to buy provisions. The apartment was very clean & well serviced. Breakfasts were very good & the dining staff very obliging. There is an outside seating area, where you can have breakfast. We also used this area in the warm evenings, where we took our own drinks and snacks. A very satisfactory stay.

The location of the apartments was a little disappointing. We hadn’t realised they were quite as far away from the city centre. We were able to get a bus in to the centre for a couple of euros, which takes about 20 minutes, and the reception staff were able to call taxis for us, which worked out well. No other negatives.