Mercure Versailles Chateau

Central location very clean and very comfortable nice breakfast

Car park a bit tight to enter but we.knew that when we.booked

The location was excellent! In a quiet street with some lovely restaurants around. We walk just 10’ to the Château. The breakfast was great and the staff super lovely. The bed was also very good!

The bathroom was not the best. The shower couldn’t stay in a good position and the water was running out of the cabin all the time, making the floor wet for long. Also the flash in the wc was not working good. As we went there to the Bal of Versailles and had long dresses, to not have a space to hang the clothes was also not so good.

The location was good as it was quite close to the Versailles Palace. Also there were neighborhood was quite nice with the market and shops. The staff was quite pleasant and the manager was quite helpful! The breakfast was indeed very nice.

On arriving at12 midnight at the Hotel, the garage was to small to fit my station wagon, and I needed to park the car in front of the hotel till early morning and then put my car in the public parking. Also The elevator was not working on the day of arrival and we were on the top floor and had to drag our luggage all the way up via the stairs. After a long trip from the Netherlands with a lot of traffic.

Great location and staff were all very friendly and helpful with our requests. Only 10-12 min walk to Versailles. Nearby on the same road you have many restaurants and bars for a local bite to eat or drinks.

Room was very small and what seemed like a small double bed, so my mistake for booking a small bed as not big enough for us as a couple. Aircon was ineffective so not sure if it was working as only a central system. No water in the room and was disappointed but realise is only a 3 star hotel.

Fantastic location, really nice room and staff. Only reason it's not a 10 is the air conditioning was broken at the time of stay and it was 28 degrees C at night.

Parking garage underneath is very small and entrance is narrow. I had to reverse up the ramp as no room to turn around inside. Also, the parking garage is literally next door to the hotel and they have to open it up for you, we did 3 stressful laps before we managed to get through on the phone to the reception

Roomy by Parisian standards, very clean, and with beautiful decor. A stone's throw away from the palace, which was such a blessing after a day's worth of sightseeing. The breakfast bar was a great bonus, especially since they weren't that strict with the opening hours- my kids are late risers and and an unruly bunch in the morning. The breakfast was pretty basic in terms of variety, but still delicious. We had the best omelette here. Great coffee maker. Scrumptious croissants. Decent butter, cheese, and cold meats. A very professional and attentive young lady tended to the tables at all times, so the place was spotless. They charge a fairly good price for parking. Upon arrival, a manager spoke to us in English to explain that there'd be a slight delay with the checkin, which was a massive help. The receptionist was very nice to the kids and the customer support was exceptional. On our way back, we were informed we'd forgotten some items in the room, and they arranged for them to be delivered to our home. So, 5* service.

The room would get a bit hot at night, even with the window open, and the air conditioning didn't make much of a difference. The parking lot entrance was a very tight squeeze, and we managed to scratch the car. Also, you kept needing to push a button every few seconds to prevent the garage door from coming back down. At breakfast, there was no sign on the egg boiler to say everybody boils their own eggs, so people helped themselves to eggs other people had put in and waited several minutes for. A sign would make a massive difference, I think.

Location is splendid. Good breakfast. Standard twin bedroom is on the small side but bathroom is quite spacious. We very much appreciate the staff owning up to the fact that our car should not have been let into the underground parking and that the ensuing damage to the car was partly their mistake. We were not billed any extra charges and thank them for this kind gesture.

The onsite parking is underground and it is quite small. So definitely not recommendable for larger cars.

The breakfast the hotel provides is wonderful. The location is great and so many restaurants to choose from in the area. There is a laundry mat just down the road which was great. Very easy access to the Palace and the neighborhood walks during are a must to see.

The only issue was sleeping with the window at night to provide some fresh air and the street can be noisy.

Really close to Versaille and nearby local bars and restaurants.Really nice staff on the desk...very friendly. Small underground car park for 8 vehicles. Rooms were nicely decorated if a little compact. For the price and location you couldn't do much better really....would stay again.

Be aware that the rooms are small but for our one night stay it was fine.Air conditioning wasn't great.Other rooms may be larger but worth checking in advance if you want more space. Remember the Palace is closed on Monday so don't stay on a Sunday hoping to visit then....we had no choice but will return another time as it looks incredible from outside!

The hotel was well positioned, the design was nice, it was clean and tidy.

The rooms we had was an accessible room, even though we did not ask for one...also we are a couple and the double bed was pushed against the wall, it was a little awkward as you had to climb over each other to get in and out of bed. The double bed was a small double. Also the hotel did not refresh the tea and coffee, especially as the coffee cups were paper so we could not have a coffee in the morning. Pillows, only three for 2 people is an odd number.