Breakfast, hotel design, staff was good, Location was excellent, close to Cafe Stamba. Galleria and Casino Iveria in walking distance.

There was no Kettle, cups and teabags in the room, it was provided only after call, no shower cap, Room was too small, i think it used to be for single occupancy, bathroom was small as well. I've noticed that when reservation from booking.com most hotels give single or small rooms instead of normal standard rooms. It happens not for the first time. As if hotels transform single rooms for 2 adult occupancy especially booking customers.

The hotel is renowned for its unique and rare design (which is the main reason of my high valuation), which truly stands out. Its location is unbeatable—right in the heart of Tbilisi. The bars and restaurants within the hotel are of very high quality and attract a great crowd. On top of that, the quality-price ratio is excellent.

The staff fell short in terms of empathy and communication. It was not clearly explained that a credit card was required in advance to access the minibar, which I found quite cheap and unusual. I've never encountered such a policy before. Just ask for the credit card as a standard procedure and avoid this kind of unnecessary hassle. This led to an inconvenient situation when we needed the minibar very late on our last night, only to find it locked.

I stayed at this hotel and was really impressed by the stylish design of both the hotel itself and my room. The breakfast was excellent — delicious and varied, which made for a great start to the day.

There were a few downsides. The room I stayed in had poor sound-proofing: I could hear noises from the hallway as if the door was open, and conversations from the neighboring room through the wall. Additionally, the hotel bar / lounge attracts a lot of guests on Friday and Saturday nights. The lively atmosphere contributes a little to the noisiness. Despite this, it’s a very pleasant hotel with a lot to offer, though it might not be the best choice for those prioritizing peace and tranquility during their stay.

Stylish hotel with nice amenities and the lounge bar inside

The property staff’s behaviour was unprofessional and discriminatory. Despite presenting my British passport, their attitude noticeably changed when they overheard me speaking Russian. When I attempted to communicate in Russian, they treated me with visible disdain, which was both uncomfortable and disrespectful. This experience left a very negative impression.

Location, service, staff. Location is also very close to a number of excellent cafes for breakfast for those not wanting a typically heavy hotel breakfast (heavy because one typically loads up the plate in these situations but not strictly necessary). Location close to old town, Liberty Square, main upscale district, excellent restaurants and cafes. Staff was outstanding, always helpful (extending themselves to the maximum), polite, courteous, and friendly and welcoming. We never felt reluctant asking staff for help.

Consistent with all Rooms Hotels (I have stayed in all of them in Georgia), I find them too dark in illumination. It is their preferred style and ambience but personally I prefer a.brighter light.

Room Hotel was hip and fun in the evening. Good breakfast and in general I liked the Rooms Hotel . Kind of a "We Work" or SOHO House vibe.

You absolutely could not count on the front desk. They forgot to order us a rental car after we had confirmed 3 times with them (they had no record of our order or their confirmation when we were ready to leave for the weekend). They forgot to send our suitcases upstairs. They were generally disorganized. The manager became involved after I complained about the rent-a- car and then things became more efficient but I think that some of the front desk people are only 18 or so and are not trained.

Beds and pillows are comfy. Staff is super nice. Bathrooms are great (although this might be the least intuitive shower controls I have seen in my life). Design is great - lighting is so-so beautiful, and using as much wood as possible is so great. Location is close to modern cafes, bars and restaurants popular among locals. If you've seen the main sights of Tbilisi already, a great place to feel the local vibes.

Similar to other Rooms (Kazbegi), very few storage facilities in the room. No kettle or tea/coffee in the room. Those shower valves... Location might be not the most "tourism-optimal", so if that's your first visit to Tbilisi - think twice.

The Staff were extremely friendly and welcoming. They went above and beyond to ensure that I had a pleasant stay. The room was magnificent and decorated beautifully. I felt very safe as there was security on the door 24/7 and the staff were very accommodating for anything I needed. They also have a lovely atmosphere in the lounge area and nice music playing throughout the week.

Nothing. Everything was perfect. I would definitely stay again.

The style and vibe of the hotel are amazing. Everything was incredibly designed and room was very comfortable. The location was excellent and price was reasonable, especially given the good quality.

The only negative part of the stay was the WiFi. It surprised us that the connection was often slow and frequently cut out. This has never been my experience at other places in Tbilisi, so I did not expect it at such a nice property.

This a a fantastic place to stay at in Tbilisi! I love the design of the rooms and common areas. The bed is extremely comfortable, I had a great sleep every night. The shower is also great with good water pressure. The room is well equipped and room service is efficient. There's a good breakfast selection. I really enjoyed my stay and if I ever come back to Tbilisi, I will stay here for sure!

My room was facing the street and it was rather noisy, but I was aware of this when booking the room.