close enough to walk to everything. staff was very friendly. hotel was modern and clean and comfortable. 2 minute walk to Nikolai District that has nice restaurants and some right next to the river.

all was good

Excellent location close to many of the main attractions and within easy walking distance of buses and underground transport. Restaurants within walking distance. A supermarket was within one minutes walk from the hotel. Reception staff were friendly and helpful. Room was spacious and well equipped. It was cleaned well each day and new towels provided. Free to use laundry facilities on site. The reception staff offered to take laundry and dry it using the staff facilities (see below).

Unfortunately the tumble driers in the laundry were all out of action however there were drying racks available. Hotel breakfast was of good quality but expensive.

Great location on Museum Island in Berlin, within easy, 5 minutes' walking distance of the main museums, the cathedral, Humboldt University, and lots of dining. Half hour stroll to the Brandenburg Gate and other major sites. Three blocks to the metro. Lots of cabs. The hotel room was spacious and comfortable, clean, and well equipped. The staff are welcoming and helpful. Excellent breakfast with a very nice staff. Free laundry machines. Despite the downtown location, the hotel was very quiet. Big windows so lots of light. Overall we were very pleased.

This area of Berlin is undergoing enormous amounts of construction so the neighborhood has many lots fenced off with huge cranes. But we saw two wild foxes hunting near the site near the hotel--unexpected wildlife in the middle of downtown.

This hotel is great. It's intended as an "extended-stay" hotel, so rooms include a kitchenette with refrigerator, and some have washer/dryer machines. The hotel is right across the street from a supermarket, so it's easy to get any food you want for yourself in your room. The hotel is in easy walking distance from Museum Island, the Berliner Dom, Nikolaviertel and an U-Bahn station that will take you anywhere else you want to go (e.g., 3 or 4 stops away from the Brandenburg gate). The rooms are spacious, comfortable and attractively decorated. The staff was informal and friendly, but very effective. They seemed to have an answer for everything (including the free umbrellas they offer if you're going out into the rain). If you want a taxi, they have a single button they can press - and mine arrived within a minute.

the central location, cleverly designed and spacious room

to the management: at may 1st, the AC system of the hotel automatically switches to summer and can only cool instead of heating. may 1st in berlin can still be considered winter so either this automatic date has to change or the guests should have the option to be able heat the room regardless of the date. the info signs say this is because of sustainability but no one in their right mind would heat the room if the weather was actually warm, so let’s not sustainability-wash this policy :) to the reception staff: you provided us with an extra blanket immediately when we called about the AC, thanks :)

Great location within walking distance to Alexander Platz, Potsdamer Platz, the Brandenburg gate etc. Easy trip from Hauptbahnhof on U5 to Museums Insel then a 5 minute walk. Staff were friendly. Room was clean and well laid out. Good air con. Great to have access to laundry facilities.

No hot water for two of the 7 evenings I was there, would have been nice if management had offered some token compensation rather than just a shrug as if guests' comfort really wasn't important. Impossible to shower without soaking much of the bathroom floor. Some instructions (in any language) re how to work the microwave would have been handy.

Great location near to u ban and bus, 2 min walk to Nikolai, 10 min to alexanderplatz. Easy access to most areas of Berlin. Great air con, big and cozy beds, nice kitchenette for basic things. Supermarket across the street. We didn't eat breakfast in the dining room but found many options around. Helpful and nice staff. We also used the laundry room and it was very comfortable. The room is cleaned up every day, We would certainly stay here again!

Just because there is a kitchenette, it would be nice if sitting and eating in the room is made more comfortable by adding a bigger table and chair. But we managed eather way. A little bit more expensive but worth the money.

pros: - friendly and professional staff - location and area was safe, quiet and nice with supermarket across the street - free washer and dryer (with free laundry detergent) - bright rooms and bright, big lobby - comfy beds - good shampoo and conditioner, lotion - housekeeping is good! clean rooms - overall, enjoy

cons: - old gym that needs a bit of tuning up; two treadmills with one out of order and one that needs maintenance, bike machine that was out of order. - no drying rack for dishes - hairdryer could be improved... - loud sound of other room doors slamming shut

The staff at the front desk were always available, helpful and friendly. The location is great for what we wanted to do - visit the museums and do some site-seeing. Several main bus lines stop just in front of the hotel, the TV tower was an easy landmark and only a few blocks away. We were able to get to the airport, to the zoo and to the train to Potsdam, etc all very easily on public transportation. If you're traveling to Berlin, download some of the scooter & bike apps like Lime, Bolt and Nextbike. We walked so much in the museums and castles, that we scootered & rode bikes whenever possible.

This is a no frills hotel - very clean & comfortable, but nothing fancy. They offer breakfast, but with so many great cafes and bakeries on every corner, we didn't try the hotel food. There was a Nespresso machine in our room, but only 2 pods when we checked in. When my husband asked for another pod the next day, he was charged for it. We were there ~a week, so we just bought a pack of pods at the grocery store across the street (which also had a bakery, great selection of drinks, snacks, etc).

The breakfast was probably the only downfall of the accomodation. Everything else was exceptional. I really enjoyed my stay here and would return or recommend staying without hesitation. I felt safe, comfortable and welcome. It made my first trip to Berlin all the better.