Perfect location, nearby to many tourist attractions. Clean and comfortable room

When checkin at the reception, the staff at the reception asked me to submit my credit card as a security guarantee though I had already paid via booking.com. Who would just hand out their credit card to anyone, I declined and continued to check in without giving my credit card. This is a security issue, I was in a hurry so could not report to the hotel manager, I will email them about this

A wonderful hotel. An amazing location, literally can't be better. Great breakfast, comfortable beds, nice atmosphere. I highly recommend it, really can't remember when I was so happy with a hotel.

My only comment is that the room service wasn't working on the two nights I asked for it. It is not a huge problem because of the great location, you only need to step outside in order to get dinner. However, the Website of the hotel states that it offers room service and on a rainy evening after a long day it's nice to have the option. Maybe change the statement on the Website.

Great location, 2 minute walk from Hackescher Markt train station. Lobby and rooms were lovely, nice and clean facilities.

We booked a suite for 4 people (2 couples) and it wasn’t clear at all on the booking that there would be no room dividers. So 4 of us in one room when we would have much preferred a separate room. This would have influenced us booking the hotel. Please can this be made clearer for future stays that there is no door separating beds in the suite

Great location! Right in the thrill of things and multiple busses and trams passing nearby. Parking right under the building. The hotel had a nice atmosphere, and good gym facilities. The room was nice and tasteful, spacious enough and clean, with good storage space for your clothes and good coffee and tea amenities.

The room was a bit dark and the bathroom was rather cramped. Especially the show was very narrow. But hey, it worked. The room itself wasn't cramped, though, especially compared to other rooms in Berlin, which I've never found to very generous in size.

I requested the upper floor on the booking, understood that I may not get it as doesn’t guarantee but I lucky. I stayed at the room 612 single room ., it cute tiny room but clean and big enough for single solo traveling., I also so much enjoy morning coffee with coffee maker, it just simple coffee but the view from windows worse to enjoy it, room are quiet and none noise from air condition, the bartender supper friendly and good service., I really enjoyed evening cocktail and wine myself after long day sight seeing around the city, good relax lobby bar as 5 stars standard hotel.I don’t know how breakfast is because I haven’t try it. but the hotel are convenient to have eat or drink around the conner. This hotel make my perfect stay on Berlin vacation!

Noting 😎😎

Location is great, right next to the museuminsel. Lots to see and do just around the corner like the Berlin icebar. Very close to all the transport links and train to the airport is just a 2 min walk away. Nice eateries also around the corner. Very well situated. Staff was friendly and helpful, room was clean and well maintained.

The ability to offer early checkin and late checkout would be helpful as we had to leave our bags to go explore the city the day we arrived and the day we left, but staff was helpful and accomodating by keeping them safe.

Great location, easily reachable by train from the airport, and also great connections to Berlin. The customer service was really friendly and nice, both at reception and during breakfast buffet. Despite closeness to the train and tram lines, rather quiet (at least towards the courtyard). Nice variety at breakfast.

There is only one quite slow elevator, so if you're on a higher floor, it can take ages for the elevator to come. The 1-person room is very small, and the bed under the sloped roof felt a bit claustrophobic. Would not recommend to anyone over 170cm.

The nearby by station takes you and brings you directly from the Airport thru S9 line. Alexanderplatz is around 8 minutes walk, Museum island is around 5 minutes walk, many things and activities are nearby, very good in general. Staff and food were nice, bed was comfortable enough and facilities were good in general.

There is no outstanding city view, but not such a big deal considering that you are staying in the middle of many important locations to visit. Food was nice but menu do not vary much daily. Beds are 2 single beds together, but this is mostly the approach for many places, but the put a too pillow which addresses it good enough.

The location of the hotel is simply perfect. We also appreciated a very comfortable mattress. Breakfast bufet was perfectly adequate to above average, and I consider myself a really demanding "breakfast person". But must add we stayed just one night so I do not know how it is variable during a longer stay.

Unfortunately, during our stay a bar was closed as well as a sauna so we couldn't use it. It was a bit disappointing. Also the staff told us we won't be able to park our SUV in the garage (because of the lifting ramps, which, paradoxically, are not used) but after all it was absolutely fine.

This cute boutique hotel is in an excellent location in the heart of Berlin, close to a train station and a nice shopping and cafe district. Our hotel room had lots of natural light, a comfortable bed, and a great bathroom. Special mention: the high pressure shower is great! We will certainly stay here when we're back in Berlin.

The process of extending our stay was a little bit frustrating, but the reason we extended our stay is because the hotel is so good! This ended up being a non-issue, and the price to extend our stay was very reasonable.